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  2. jackdaw_sign-up_1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/jackdawsign-up1png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. jackdaw_sign-up_1.png. Alt Text:. Jackdaw user sign-up step 1. Title Text:. Jackdaw user sign-up step 1. Contact us. Information provided by:. UIS facilities. Resources. UIS
  3. jackdaw_sign-up_2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/jackdawsign-up2png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. jackdaw_sign-up_2.png. Alt Text:. Jackdaw sign-up step 2. Title Text:. Jackdaw sign-up step 2. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024
  4. jackdaw_sign-up_4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/jackdawsign-up4png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. jackdaw_sign-up_4.png. Alt Text:. Jackdaw sign-up step 4. Title Text:. Jackdaw sign-up step 4. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024
  5. mfa-sign-in-add.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/mfa-sign-addjpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. mfa-sign-in-add.jpg. Alt Text:. Add method. Title Text:. Add method. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  6. trellix_windows_2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/trellixwindows2png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. trellix_windows_2.png. Alt Text:. Trellix Endpoint Security screen with the menu expanded to show the 'About' option. Contact us. Information provided by:. UIS facilities. Resources.
  7. DNS and IP addressing | IT Help and Support

    https://help.uis.cam.ac.uk/service/network-services/ip
    6 Jul 2024: Search site. IT Help and Support. University Information Services. DNS and IP addressing. DNS and IP addressing. The University Hostmaster provides the following services:. the IP Register database, which manages the contents of the DNS for most
  8. Getting started with mailing lists | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/lists/sympa
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Getting started with mailing lists. Joining and managing a Cambridge mailing list in Sympa. It is not necessary to use a Cambridge email address to receive messages sent to a
  9. University Zoom account | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/university-zoom-account
    6 Jul 2024: Recordings will automatically be deleted after 120 days. If you wish to keep the recording beyond 120 days you will need to download and store the recording elsewhere.
  10. add_contact_button.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/addcontactbuttonpng
    6 Jul 2024: Search site. IT Help and Support. University Information Services. add_contact_button.png. Alt Text:. Screenshot. Title Text:. Add contact button. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  11. settings_-_general.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/settings-generalpng
    6 Jul 2024: Search site. IT Help and Support. University Information Services. settings_-_general.png. Alt Text:. Screenshot. Title Text:. General settings for Teams Telephony. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024
  12. New starters | IT Help and Support

    https://help.uis.cam.ac.uk/new-starters
    6 Jul 2024: Search site. IT Help and Support. University Information Services. New starters. New starters. Set up your IT. Find out how to set up your IT when you join the University. You can also find out more about the different IT services University
  13. 1.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/1jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. 1.jpg. Alt Text:. Mailing list posting policies drop down menu. Title Text:. Mailing list posting policies drop down menu. Contact us. Information provided by:. UIS facilities.
  14. Wifi services | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Wifi services. Wifi. Wifi coverage around the University. The Wireless Service provides wifi coverage in all departments and many Colleges and outdoor locations throughout the
  15. 6 Jul 2024: Search site. IT Help and Support. University Information Services. Google account registration and login. All University members are automatically enrolled in Google Workspace. If you had a personal Google account registered under your @cam email
  16. ca1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca1png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. ca1.png. Alt Text:. Click the edit button next to the delivery address. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  17. Email | IT Help and Support

    https://help.uis.cam.ac.uk/service/email
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Email. Email. The University's centrally-managed email service runs on Microsoft Exchange Online. It includes email, calendars and contacts and is integrated with Office 365. Some
  18. Service information | IT Help and Support

    https://help.uis.cam.ac.uk/service-information
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Service information. Service information. Please log in with your University of Cambridge account (formerly Raven) to view any of our service information pages. IT Service Status
  19. ca2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca2png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. ca2.png. Alt Text:. Choose a new delivery institution from the drop-down list. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  20. Accounts and passwords | IT Help and Support

    https://help.uis.cam.ac.uk/service/accounts-passwords
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Accounts and passwords. Accounts and passwords. Getting and managing your University account (formerly Raven). Find out more about University account, what it gives you access to
  21. About RONIN | IT Help and Support

    https://help.uis.cam.ac.uk/ronin
    6 Jul 2024: Search site. IT Help and Support. University Information Services. About RONIN. What is RONIN? RONIN is a web application that gives you an easy way to get access to the Amazon Web Service (AWS) cloud service without needing to understand the AWS
  22. ca3.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca3png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. ca3.png. Alt Text:. Click the tick icon to save the new address. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  23. Security | IT Help and Support

    https://help.uis.cam.ac.uk/service/security
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Security. Security. Complete your cyber security training, read guides on topics such as setting a strong password, working from home and securing your research data, and find step-by
  24. Google FAQs | IT Help and Support

    https://help.uis.cam.ac.uk/google-faq
    6 Jul 2024: We recommend you download any data you wish to keep before you leave. ... You can find information on how to export and download data from Google Workspace apps on Google's help pages.
  25. ca4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca4png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. ca4.png. Alt Text:. You will see the new address shown:. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  26. Printing, copying and scanning | IT Help and Support

    https://help.uis.cam.ac.uk/service/printing
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Printing, copying and scanning. Printing. You can print, copy and scan using the University's Managed Print service. It is available in College and Department computer rooms that
  27. Cyber security training course on MyCompliance | IT Help and Support

    https://help.uis.cam.ac.uk/mycompliance-e-learning-platform
    6 Jul 2024: Download a course transcript. Select the 'Transcript' link in the 'Video with Transcript' module in the 'Course Contents' tab to download a course transcript:. ... download_transcript_cropped.png.
  28. step_3.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step3jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. step_3.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  29. Hybrid meetings | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/hybrid-meetings
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Hybrid meetings. Hybrid meetings. What are hybrid meetings? A hybrid meeting is where some participants get together in person while others join remotely. Remote participants use
  30. step_4.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step4jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. step_4.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  31. 6 Jul 2024: Search site. IT Help and Support. University Information Services. University Hybrid Meeting Rooms user guide (Cisco Room Kit). Cambridge-specific user guide for University Hybrid Meeting Rooms (PDF). hmr_user_guide_master_v9.pdf. Contact us.
  32. Support and IT training | IT Help and Support

    https://help.uis.cam.ac.uk/service/support
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Support and IT training. Support and IT training. The UIS Service Desk provides help and support for UIS services. We also provide training in the form of taught and self-service
  33. step_5.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step5jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. step_5.jpg. Alt Text:. "". Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  34. Retirement of the UAS M: drive | IT Help and Support

    https://help.uis.cam.ac.uk/retirement-uas-m-drive
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Retirement of the UAS M: drive. Retirement of the UAS M: drive. The University Managed Desktop (UMD) has now replaced the UAS / ACN desktop. We are migrating existing ACN users over
  35. Collaboration tools | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Collaboration tools. Collaboration tools. Productivity suites and collaboration tools. The following productivity and collaboration suites are available to University students and
  36. step_6.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step6jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. step_6.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  37. How to cancel a Card request | IT Help and Support

    https://help.uis.cam.ac.uk/cancel-card-request
    6 Jul 2024: Search site. IT Help and Support. University Information Services. How to cancel a Card request. Raven login required to watch the video. If you have problems, you can view this video on the SMS:. Log in to the University Card Management System.
  38. University Managed Desktop (UMD) | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services/umd
    6 Jul 2024: Search site. IT Help and Support. University Information Services. University Managed Desktop (UMD). University Managed Desktop (UMD). The University Managed Desktop (UMD) is the University's desktop service. It provides secure access to your files
  39. step_7.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step7jpg
    6 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  40. New student Card workflow | IT Help and Support

    https://help.uis.cam.ac.uk/workflow-student-cards
    6 Jul 2024: Search site. IT Help and Support. University Information Services. New student Card workflow. Card system receives student information and photo from CamSIS. UIS User Admin team creates the student's IT accounts and CRSid. [Overnight] Student
  41. Phones | IT Help and Support

    https://help.uis.cam.ac.uk/service/phones
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Phones. Phones. The information about phones, access to systems, and audio conferencing is all through the site - the navigation links go directly to information on that site. Some
  42. hold2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold2png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. hold2.png. Alt Text:. Enter a note to explain why, and click Accept. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  43. Classify and store your data | IT Help and Support

    https://help.uis.cam.ac.uk/classify-and-store-data
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Classify and store your data. You need to understand the impact associated with your data being lost, disclosed or corrupted before you can decide where best to store it. We have
  44. IT Training Services | IT Help and Support

    https://help.uis.cam.ac.uk/service/support/training
    6 Jul 2024: Search site. IT Help and Support. University Information Services. IT Training Services. IT Training Services. We provide a full schedule of in-person or online training courses for University staff and students, most of which are free of charge.
  45. hold3.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold3png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. hold3.png. Alt Text:. The request status now shows as 'On hold'. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  46. Desktop services | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Desktop services. Desktop services. University Managed Desktop (UMD) devices. The University Managed Desktop (UMD) is the University's desktop service. It provides secure access to
  47. capp4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/capp4png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. capp4.png. Alt Text:. captive portal. Title Text:. Captive Portal. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  48. Google Workspace for Education | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/workspace
    6 Jul 2024: Google Play – a digital distribution service. You'll need to enable Google Play if you'd like to download Android applications from the Google Play store.
  49. hold1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold1png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. hold1.png. Alt Text:. Open a Card request and click the Hold Card Request button. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  50. Mailing lists | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/lists
    6 Jul 2024: Search site. IT Help and Support. University Information Services. Mailing lists. Mailing lists. Within the University many Departments and groups operate mailing lists for their staff or students, so you are likely to find yourself on several lists.
  51. authy2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/authy2png
    6 Jul 2024: Search site. IT Help and Support. University Information Services. authy2.png. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.

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