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Use of a third-party agency for debt recovery | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/debt/use17 Apr 2024: If every effort has been made to contact the customer, including a previous referral to the Credit Control team for support, the next step is to decide if an external debt collection agency is to be used. -
Credit risks of activities | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/pre-916 Apr 2024: The table lists common activities that are more likely to present a risk of non-payment and customer disputes. -
Supplier portals | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/making-617 Apr 2024: A supplier portal is an integrated online platform, shared by businesses and their vendors, used for submitting documents which can include contracts, electronic purchase orders, invoices for payment, and related information. -
Corrections to invoices | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/making-717 Apr 2024: After an invoice has been issued it may sometimes be necessary to make a correction to it which will usually take the form of a credit memo (commonly referred to as credit notes). -
Cancellations | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/making-1017 Apr 2024: The University’s Standard Terms and Conditions separately outline the charges that the buyer is liable to if they cancel the order for the goods and services before the goods are delivered or the services performed.9 9 STC, Clause 7.1 Latest -
Bank guarantee | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/pre-1116 Apr 2024: Normally used for the sale of goods and should be considered for UK sales over £10,000, and for non-UK sales over £5,000. The guarantee can stipulate specific terms and conditions. -
Trading without credit terms | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/pre-1016 Apr 2024: Where using standard credit terms is not applicable, payment in advance is the recommended option. -
Credit risks associated with external customers | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/pre-816 Apr 2024: External customers present several credit risks to institutions. When agreeing to extend credit, institutions must consider the credit risks associated with the type of customer they are intending to trade with and take steps to minimise the risks
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