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16 Jul 2024: At one level, one can consider value in terms of the product being provided – does the product meet the customer’s requirements and hence create value for the customer? ... By, for example, continuing to use a manufacturer’s services to support

16 Jul 2024: 2018 Robert Johnston Award. 3 April 2019. Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management. . ... 9 July 2018. 9 July 2018 - Modular Service

16 Jul 2024: for medical and business innovation. ... Mohamed Zaki presented his work on data-driven business models, specifically looking at how start-ups create business models by using the data as a key resource.

16 Jul 2024: Massive Open Online Courses (MOOCs) are changing the business models of higher education in the UK and elsewhere in the World. ... But when learning is offered free to the user online are established business models fit for purpose?

16 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,

16 Jul 2024: iii) Chara Makri on 'Critical incidents in complex service contracts: Safety Challenges and Means of Prevention'; and. ... iv) Ornella Benedettini, who presented on how manufacturers link advanced services and service expansion;.

16 Jul 2024: The CSA was represented by Veronica Martinez and Florian Urmetzer. Veronica organised and chaired a symposium together with Andy Neely on the topic: 'Services, Platforms, Business Model Innovations and the Implications ... Key experts from the fields of

16 Jul 2024: Veronica Martinez presented her recent work on technological platforms and its implication on service business models. ... Mariam presented her work on digital transformation strategy and insights from consultancy world.

16 Jul 2024: Read more at: June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'.. ... June paper on 'Modular Service Structures for the

16 Jul 2024: A practical, cross-functional approach to driving digital transformation through business model innovation. ... An analysis of what’s stopping the construction industry from switching to offsite manufacturing.