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  2. Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarMZ
    4 Jul 2024: Enterprise and Business Relations. ... Professor Neely intends to stay involved in the Alliance and participate as actively as he can.
  3. Data-Driven Business Models | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/Research/DDBM
    4 Jul 2024: From another perspective, established companies incidentally creating and collecting data via their core business may as well lead to further types of business models. ... More specifically:. What does a framework look like that allows systematic
  4. Downloads | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads
    4 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  5. Blockchain: driving productivity, traceability and customer…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/blockchain
    4 Jul 2024: Blockchain: driving productivity, traceability and customer experience in supply chains. Submitted by Sarah Fell on Thu, 07/05/2020 - 17:52. ... Dr Veronica Martinez, Lecturer at the University of Cambridge and Senior Researcher at the Cambridge Service
  6. Florian Urmetzer | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/florian-urmetzer
    4 Jul 2024: Read more at: Linking Firms in Value Business Ecosystems: Towards a Classification Model.. ... Linking Firms in Value Business Ecosystems: Towards a Classification Model. 31 May 2018.
  7. Facilitating co-creation in living labs: The JOSEPHS study |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MayPaper
    4 Jul 2024: In this manner, they are involving larger parts of their value chain in the innovation activities and turning towards the users for inspiration. ... Living labs allow for the creation, validation, and testing of new services, business ideas, markets,
  8. AI | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ai
    4 Jul 2024: Read more at: June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'.. ... June paper on 'Modular Service Structures for the
  9. Annual Report | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/annualreport
    4 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  10. CX Summit | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/cx-summit
    4 Jul 2024: 5) spot and prevent declines in sales, and 6) prioritise actions to improve customer experience. ... AI-based predictive models can integrate various data streams — encompassing attitudes, emotions, and behaviours — to forecast customer experience
  11. Veronica Martinez | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/veronica-martinez
    4 Jul 2024: Webinar 10 December 2018. 16 December 2018. Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar. . ... November 2018 Paper. 21 November 2018.

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