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17 May 2024: Small Exam Hall, New Museum Site, Pembrooke Street. Please fill in the contact form and someone will answer your query within 2 working days.

3 Apr 2024: This webpage is currently under construction and will be live shortly.

16 Apr 2024: The table lists common activities that are more likely to present a risk of non-payment and customer disputes.

16 Apr 2024: External customers present several credit risks to institutions. When agreeing to extend credit, institutions must consider the credit risks associated with the type of customer they are intending to trade with and take steps to minimise the risks

16 Apr 2024: Normally used for the sale of goods and should be considered for UK sales over £10,000, and for non-UK sales over £5,000. The guarantee can stipulate specific terms and conditions.

16 Apr 2024: Where using standard credit terms is not applicable, payment in advance is the recommended option.

17 Apr 2024: After an invoice has been issued it may sometimes be necessary to make a correction to it which will usually take the form of a credit memo (commonly referred to as credit notes).

17 Apr 2024: A supplier portal is an integrated online platform, shared by businesses and their vendors, used for submitting documents which can include contracts, electronic purchase orders, invoices for payment, and related information.

17 Apr 2024: The University’s Standard Terms and Conditions separately outline the charges that the buyer is liable to if they cancel the order for the goods and services before the goods are delivered or the services performed.9 9 STC, Clause 7.1 Latest

17 Apr 2024: If every effort has been made to contact the customer, including a previous referral to the Credit Control team for support, the next step is to decide if an external debt collection agency is to be used.