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  2. Growing Your Service Business in an Age of Digital Disruption -…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2016IndustryDay
    9 May 2024: In response many large firms have concluded that this is not just another economic cycle. ... Disruptive Service Business Models: Experiences and Lessons from Uber’. • Introducing Uber and the Uber business model. •
  3. Creating Value Through Customer Services - Conference | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/ServiceWeek2015_IndustryConf
    9 May 2024: 15.00 Refreshments. 15.30 Round Table Discussions: Applying the Lessons to your Business.
  4. Webinar - Electric Vehicle Rental Services | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_April
    9 May 2024: Webinar. Competing and Co-Existing Business Models for Electric Vehicles: Lessons from International Case Studies.
  5. CAMBRIDGE SERVICE ALLIANCEAnnual Review Year 11 Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/files/annual_report_2021.pdf
    18 Jan 2022: But the most critical lesson bricks and mortar retailers have learnt from COVID 19 is the need for resilience. ... External environment: dynamism and competitionUnderstanding the external environment and the social, economic and technological changes it
  6. Industry Day 2020 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/2020
    9 May 2024: From our own modest experience of digital transformation, we were able to recognise some of the lessons and perspectives shared with us by our impressive line-up of speakers. ... In spite of all the challenges it presents, the pandemic has given us an
  7. Service Week 2015 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/ServiceWeek2015b
    9 May 2024: Roundtables and Panels. The day also included Round Table Discussions,which focused on 'Applying the Lessons to your Business'.
  8. Creating Value Through Customer Services - Conference | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/ServiceWeek2015b/IndustryConf2015
    9 May 2024: Roundtables and Panels. The day also included Round Table Discussions,which focused on 'Applying the Lessons to your Business'.
  9. Service Week 2016 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/ServiceWeek2016
    9 May 2024: Disruptive Service Business Models: Experiences and Lessons from Uber’. ... Round Table Discussions: Applying the Lessons to your Business. During breakout sessions at the industry day conference, the delegates discussed the learnings of the day and
  10. Fred Jones | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/ServiceWeek2016/SWFredJones
    9 May 2024: Fred Jones. Fred Jones, General Manager, UK Expansion, Uber. Disruptive Service Business Models: Experiences and Lessons from Uber.
  11. Service Week 2017 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/serviceweek2017
    9 May 2024: He is also the member of Global Future Council at World Economic Forum. ... Martin has testified to various US Congressional committees, including the Joint Economic Committee.

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