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  2. Fred Jones | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/ServiceWeek2016/SWFredJones
    21 May 2024: Fred Jones. Fred Jones, General Manager, UK Expansion, Uber. Disruptive Service Business Models: Experiences and Lessons from Uber.
  3. Service Week 2017 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/serviceweek2017
    21 May 2024: He is also the member of Global Future Council at World Economic Forum. ... Martin has testified to various US Congressional committees, including the Joint Economic Committee.
  4. White Paper: Succeeding through Service Innovation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2007WhitePaper
    21 May 2024: This no longer reflects the reality of interconnected economic activities which, for example, sees manufacturers of engineering products adopting service-oriented business models and health care providers learning lessons from modern
  5. Podcasts from Growing your Service Business in An age of Digital…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016swPodcasts
    21 May 2024: I think this is a really important lesson. You also need to think as you scale up how you are going to disrupt your own business.
  6. Webinar - Outcome-oriented Contracts and Outsourcing relationships |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecWebinar
    21 May 2024: lessons learned during the contract management phase, in order to maximize the contract’s potential to stipulate proactive improvement efforts.
  7. Barriers and Facilitators to Incident Reporting in Servitized…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyPaperIncidentReporting
    21 May 2024: This can be achieved with the use of an incident reporting system that helps communicate any lessons learnt from past failures to everyone involved.
  8. A Systems Perspective on Business Model Evolution | Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JunePaper
    21 May 2024: The lessons from the paper would be helpful for managers as they create new business models and need to evolve them from their original design.
  9. November Webinar - A System Perspective on Business Model Evolution | …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovWebinarVelu
    21 May 2024: The lessons from the paper would be helpful for managers as they create new business models and need to evolve them from their original design.
  10. Webinar - Barriers and Facilitators to Incident Reporting | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctWebinar
    21 May 2024: This can be achieved with the use of an incident reporting system that helps communicate any lessons learnt from past failures to everyone involved.
  11. Outcome-oriented contracts in logistics outsourcing relationships |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017SeptPaper
    21 May 2024: lessons learned during the contract management phase, in order to maximize the contract’s potential to stipulate proactive improvement efforts.