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  2. 1 Capability Toolkit Skills to support managers and individuals ...

    https://www.hr.admin.cam.ac.uk/files/toolkit.pdf
    3 Jul 2013: Don’t say (generalised statements) Do say (specific examples) You are always making mistakes There are three mistakes in this piece of work You tend to shout at people I noticed
  3. 1 Capability Guidance 1. Contents Section Page number 2. ...

    https://www.hr.admin.cam.ac.uk/files/capability_guidance.pdf
    3 Jul 2013: work. o Coaching activities have both organisational and individual goals. o It provides people with feedback on both their strengths and their. ... weaknesses. o It is a skilled activity, which should be delivered by people who are trained.

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