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Use of a third-party agency for debt recovery | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/debt/use17 Apr 2024: If every effort has been made to contact the customer, including a previous referral to the Credit Control team for support, the next step is to decide if an external debt collection agency is to be used. -
Credit risks associated with external customers | Finance Division
https://www.finance.admin.cam.ac.uk/policy-and-procedures/financial-procedures/chapter-8a-external-trading-and-credit-control/pre-816 Apr 2024: External customers present several credit risks to institutions. When agreeing to extend credit, institutions must consider the credit risks associated with the type of customer they are intending to trade with and take steps to minimise the risks
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