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  2. Google FAQs | IT Help and Support

    https://help.uis.cam.ac.uk/google-faq
    11 Jul 2024: We recommend you download any data you wish to keep before you leave. ... You can find information on how to export and download data from Google Workspace apps on Google's help pages.
  3. ca4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca4png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. ca4.png. Alt Text:. You will see the new address shown:. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  4. Security | IT Help and Support

    https://help.uis.cam.ac.uk/service/security
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Security. Security. Complete your cyber security training, read guides on topics such as setting a strong password, working from home and securing your research data, and find step-by
  5. Cyber security training course on MyCompliance | IT Help and Support

    https://help.uis.cam.ac.uk/mycompliance-e-learning-platform
    11 Jul 2024: Download a course transcript. Select the 'Transcript' link in the 'Video with Transcript' module in the 'Course Contents' tab to download a course transcript:. ... download_transcript_cropped.png.
  6. reg_0.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/reg0png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. reg_0.png. Alt Text:. Register. Title Text:. Register. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  7. Printing, copying and scanning | IT Help and Support

    https://help.uis.cam.ac.uk/service/printing
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Printing, copying and scanning. Printing. You can print, copy and scan using the University's Managed Print service. It is available in College and Department computer rooms that
  8. step_3.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step3jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_3.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  9. 11 Jul 2024: Search site. IT Help and Support. University Information Services. University Hybrid Meeting Rooms user guide (Cisco Room Kit). Cambridge-specific user guide for University Hybrid Meeting Rooms (PDF). hmr_user_guide_master_v9.pdf. Contact us.
  10. Hybrid meetings | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/hybrid-meetings
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Hybrid meetings. Hybrid meetings. What are hybrid meetings? A hybrid meeting is where some participants get together in person while others join remotely. Remote participants use
  11. step_4.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step4jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_4.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  12. Retirement of the UAS M: drive | IT Help and Support

    https://help.uis.cam.ac.uk/retirement-uas-m-drive
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Retirement of the UAS M: drive. Retirement of the UAS M: drive. The University Managed Desktop (UMD) has now replaced the UAS / ACN desktop. We are migrating existing ACN users over
  13. Support and IT training | IT Help and Support

    https://help.uis.cam.ac.uk/service/support
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Support and IT training. Support and IT training. The UIS Service Desk provides help and support for UIS services. We also provide training in the form of taught and self-service
  14. step_6.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step6jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_6.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  15. How to cancel a Card request | IT Help and Support

    https://help.uis.cam.ac.uk/cancel-card-request
    11 Jul 2024: Search site. IT Help and Support. University Information Services. How to cancel a Card request. Raven login required to watch the video. If you have problems, you can view this video on the SMS:. Log in to the University Card Management System.
  16. Collaboration tools | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Collaboration tools. Collaboration tools. Productivity suites and collaboration tools. The following productivity and collaboration suites are available to University students and
  17. step_7.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step7jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  18. New student Card workflow | IT Help and Support

    https://help.uis.cam.ac.uk/workflow-student-cards
    11 Jul 2024: Search site. IT Help and Support. University Information Services. New student Card workflow. Card system receives student information and photo from CamSIS. UIS User Admin team creates the student's IT accounts and CRSid. [Overnight] Student
  19. Phones | IT Help and Support

    https://help.uis.cam.ac.uk/service/phones
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Phones. Phones. The information about phones, access to systems, and audio conferencing is all through the site - the navigation links go directly to information on that site. Some
  20. step_5.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step5jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_5.jpg. Alt Text:. "". Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  21. Classify and store your data | IT Help and Support

    https://help.uis.cam.ac.uk/classify-and-store-data
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Classify and store your data. You need to understand the impact associated with your data being lost, disclosed or corrupted before you can decide where best to store it. We have
  22. IT Training Services | IT Help and Support

    https://help.uis.cam.ac.uk/service/support/training
    11 Jul 2024: Search site. IT Help and Support. University Information Services. IT Training Services. IT Training Services. We provide a full schedule of in-person or online training courses for University staff and students, most of which are free of charge.
  23. hold2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold2png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. hold2.png. Alt Text:. Enter a note to explain why, and click Accept. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  24. Google Workspace for Education | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/workspace
    11 Jul 2024: Google Play – a digital distribution service. You'll need to enable Google Play if you'd like to download Android applications from the Google Play store.
  25. hold3.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold3png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. hold3.png. Alt Text:. The request status now shows as 'On hold'. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  26. Desktop services | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Desktop services. Desktop services. University Managed Desktop (UMD) devices. The University Managed Desktop (UMD) is the University's desktop service. It provides secure access to
  27. capp4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/capp4png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. capp4.png. Alt Text:. captive portal. Title Text:. Captive Portal. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  28. Mailing lists | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/lists
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Mailing lists. Mailing lists. Within the University many Departments and groups operate mailing lists for their staff or students, so you are likely to find yourself on several lists.
  29. hold1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold1png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. hold1.png. Alt Text:. Open a Card request and click the Hold Card Request button. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  30. Cloud services | IT Help and Support

    https://help.uis.cam.ac.uk/service/cloud-services
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Cloud services. Cloud. The term Cloud covers a huge range of services. Software as a Service (SaaS) is commonly included, but for the purposes of these services we are looking mostly
  31. authy2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/authy2png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. authy2.png. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  32. Guidelines on University data security classifications | IT Help and…

    https://help.uis.cam.ac.uk/service/security/data-sec-classes
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Guidelines on University data security classifications. The University defines 4 levels for classifying data based on the impact that compromise of this data would have. The
  33. authy4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/authy4png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. authy4.png. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  34. Further information for IT staff | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/technical
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Further information for IT staff. Further information for IT staff. Exchange Online adds a nuance to the way email in the University is routed via PPSW. Contact us. Information
  35. groups.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/groupspng
    11 Jul 2024: Search site. IT Help and Support. University Information Services. groups.png. Alt Text:. Toolkit groups. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  36. Network services | IT Help and Support

    https://help.uis.cam.ac.uk/service/network-services
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Network services. Network services. We provide a variety of wired, wireless and other network services for use by staff, students and institutions around the University – including
  37. step_7.1.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step71jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.1.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  38. Data and file storage | IT Help and Support

    https://help.uis.cam.ac.uk/service/data-and-file-storage
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Data and file storage. Data and file storage. University Information Services (UIS) offers a range of storage services for different needs. There are services if you:. UIS also
  39. step_7.2.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step72jpg
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.2.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  40. Computer Security Incident Response Team (CSIRT) | IT Help and Support

    https://help.uis.cam.ac.uk/service/security/csirt
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Computer Security Incident Response Team (CSIRT). Computer Security Incident Response Team. CSIRT is a specialist IT security team. It co-ordinates the response to IT security
  41. step_2.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step2jpg-0
    11 Jul 2024: Search site. IT Help and Support. University Information Services. step_2.jpg. Alt Text:. "". Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  42. Remote access when working away from the University | IT Help and…

    https://help.uis.cam.ac.uk/service/network-services/remote-access
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Remote access when working away from the University. Remote access and VPN. Staff and students can access most of the University's systems and online resources using their University
  43. raven.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ravenpng-1
    11 Jul 2024: Search site. IT Help and Support. University Information Services. raven.png. Alt Text:. Attribute release screen showing a checkbox to consent to additional attribute release & radio buttons offering options to set duration to once only or for
  44. The Streaming Media Service (SMS) | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/sms
    11 Jul 2024: Search site. IT Help and Support. University Information Services. The Streaming Media Service (SMS). Streaming Media Service (SMS). To help University staff publish and share audio and video content easily on the internet, UIS provides the fully
  45. non_admin.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/nonadminpng
    11 Jul 2024: Search site. IT Help and Support. University Information Services. non_admin.png. Alt Text:. "". Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  46. Microsoft Teams | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/365/teams
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Microsoft Teams. Teams. Microsoft Teams is a unified communication and collaboration teamwork hub. In Microsoft Teams, teams are collaborative workspaces to bring conversations,
  47. release2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/release2png
    11 Jul 2024: Search site. IT Help and Support. University Information Services. release2.png. Alt Text:. Click Accept in the pop-up alert box. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  48. Further information for institutions and IT staff | IT Help and…

    https://help.uis.cam.ac.uk/service/printing/itstaff
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Further information for institutions and IT staff. Printing information for IT staff. The University's managed print service, known as DS-Print, is a centralised system for managing
  49. 05_cancel.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/05cancelpng
    11 Jul 2024: Search site. IT Help and Support. University Information Services. 05_cancel.png. Alt Text:. Cancel migration. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  50. Connect to eduroam wifi | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam
    11 Jul 2024: Search site. IT Help and Support. University Information Services. Connect to eduroam wifi. Connect to eduroam wifi. Who can use eduroam. Staff and students can use eduroam around Cambridge and while visiting other participating institutions around
  51. captions.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/captionspng
    11 Jul 2024: Search site. IT Help and Support. University Information Services. captions.png. Alt Text:. Image - CC option for captions. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.

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