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  2. New starters | IT Help and Support

    https://help.uis.cam.ac.uk/new-starters
    12 Jul 2024: Search site. IT Help and Support. University Information Services. New starters. New starters. Set up your IT. Find out how to set up your IT when you join the University. You can also find out more about the different IT services University
  3. 1.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/1jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. 1.jpg. Alt Text:. Mailing list posting policies drop down menu. Title Text:. Mailing list posting policies drop down menu. Contact us. Information provided by:. UIS facilities.
  4. Wifi services | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Wifi services. Wifi. Wifi coverage around the University. The Wireless Service provides wifi coverage in all departments and many Colleges and outdoor locations throughout the
  5. 12 Jul 2024: Search site. IT Help and Support. University Information Services. Google account registration and login. All University members are automatically enrolled in Google Workspace. If you had a personal Google account registered under your @cam email
  6. ca1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca1png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. ca1.png. Alt Text:. Click the edit button next to the delivery address. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  7. Email | IT Help and Support

    https://help.uis.cam.ac.uk/service/email
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Email. Email. The University's centrally-managed email service runs on Microsoft Exchange Online. It includes email, calendars and contacts and is integrated with Office 365. Some
  8. Service information | IT Help and Support

    https://help.uis.cam.ac.uk/service-information
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Service information. Service information. Please log in with your University of Cambridge account (formerly Raven) to view any of our service information pages. IT Service Status
  9. ca2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca2png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. ca2.png. Alt Text:. Choose a new delivery institution from the drop-down list. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  10. Accounts and passwords | IT Help and Support

    https://help.uis.cam.ac.uk/service/accounts-passwords
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Accounts and passwords. Accounts and passwords. Getting and managing your University account (formerly Raven). Find out more about University account, what it gives you access to
  11. About RONIN | IT Help and Support

    https://help.uis.cam.ac.uk/ronin
    12 Jul 2024: Search site. IT Help and Support. University Information Services. About RONIN. What is RONIN? RONIN is a web application that gives you an easy way to get access to the Amazon Web Service (AWS) cloud service without needing to understand the AWS
  12. ca3.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca3png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. ca3.png. Alt Text:. Click the tick icon to save the new address. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  13. Security | IT Help and Support

    https://help.uis.cam.ac.uk/service/security
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Security. Security. Complete your cyber security training, read guides on topics such as setting a strong password, working from home and securing your research data, and find step-by
  14. Google FAQs | IT Help and Support

    https://help.uis.cam.ac.uk/google-faq
    12 Jul 2024: We recommend you download any data you wish to keep before you leave. ... You can find information on how to export and download data from Google Workspace apps on Google's help pages.
  15. ca4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/ca4png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. ca4.png. Alt Text:. You will see the new address shown:. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  16. Printing, copying and scanning | IT Help and Support

    https://help.uis.cam.ac.uk/service/printing
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Printing, copying and scanning. Printing. You can print, copy and scan using the University's Managed Print service. It is available in College and Department computer rooms that
  17. Cyber security training course on MyCompliance | IT Help and Support

    https://help.uis.cam.ac.uk/mycompliance-e-learning-platform
    12 Jul 2024: Download a course transcript. Select the 'Transcript' link in the 'Video with Transcript' module in the 'Course Contents' tab to download a course transcript:. ... download_transcript_cropped.png.
  18. reg_0.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/reg0png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. reg_0.png. Alt Text:. Register. Title Text:. Register. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  19. University Managed Desktop (UMD) | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services/umd
    12 Jul 2024: Search site. IT Help and Support. University Information Services. University Managed Desktop (UMD). University Managed Desktop (UMD). The University Managed Desktop (UMD) is the University's desktop service. It provides secure access to your files
  20. step_3.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step3jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_3.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  21. 12 Jul 2024: Search site. IT Help and Support. University Information Services. University Hybrid Meeting Rooms user guide (Cisco Room Kit). Cambridge-specific user guide for University Hybrid Meeting Rooms (PDF). hmr_user_guide_master_v9.pdf. Contact us.
  22. Hybrid meetings | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/hybrid-meetings
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Hybrid meetings. Hybrid meetings. What are hybrid meetings? A hybrid meeting is where some participants get together in person while others join remotely. Remote participants use
  23. step_4.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step4jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_4.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  24. Retirement of the UAS M: drive | IT Help and Support

    https://help.uis.cam.ac.uk/retirement-uas-m-drive
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Retirement of the UAS M: drive. Retirement of the UAS M: drive. The University Managed Desktop (UMD) has now replaced the UAS / ACN desktop. We are migrating existing ACN users over
  25. Support and IT training | IT Help and Support

    https://help.uis.cam.ac.uk/service/support
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Support and IT training. Support and IT training. The UIS Service Desk provides help and support for UIS services. We also provide training in the form of taught and self-service
  26. step_6.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step6jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_6.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  27. How to cancel a Card request | IT Help and Support

    https://help.uis.cam.ac.uk/cancel-card-request
    12 Jul 2024: Search site. IT Help and Support. University Information Services. How to cancel a Card request. Raven login required to watch the video. If you have problems, you can view this video on the SMS:. Log in to the University Card Management System.
  28. Collaboration tools | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Collaboration tools. Collaboration tools. Productivity suites and collaboration tools. The following productivity and collaboration suites are available to University students and
  29. step_7.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step7jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  30. New student Card workflow | IT Help and Support

    https://help.uis.cam.ac.uk/workflow-student-cards
    12 Jul 2024: Search site. IT Help and Support. University Information Services. New student Card workflow. Card system receives student information and photo from CamSIS. UIS User Admin team creates the student's IT accounts and CRSid. [Overnight] Student
  31. Phones | IT Help and Support

    https://help.uis.cam.ac.uk/service/phones
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Phones. Phones. The information about phones, access to systems, and audio conferencing is all through the site - the navigation links go directly to information on that site. Some
  32. step_5.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step5jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_5.jpg. Alt Text:. "". Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  33. Classify and store your data | IT Help and Support

    https://help.uis.cam.ac.uk/classify-and-store-data
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Classify and store your data. You need to understand the impact associated with your data being lost, disclosed or corrupted before you can decide where best to store it. We have
  34. IT Training Services | IT Help and Support

    https://help.uis.cam.ac.uk/service/support/training
    12 Jul 2024: Search site. IT Help and Support. University Information Services. IT Training Services. IT Training Services. We provide a full schedule of in-person or online training courses for University staff and students, most of which are free of charge.
  35. capp4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/capp4png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. capp4.png. Alt Text:. captive portal. Title Text:. Captive Portal. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  36. Desktop services | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Desktop services. Desktop services. University Managed Desktop (UMD) devices. The University Managed Desktop (UMD) is the University's desktop service. It provides secure access to
  37. hold1.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold1png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. hold1.png. Alt Text:. Open a Card request and click the Hold Card Request button. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of
  38. Google Workspace for Education | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/workspace
    12 Jul 2024: Google Play – a digital distribution service. You'll need to enable Google Play if you'd like to download Android applications from the Google Play store.
  39. hold2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold2png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. hold2.png. Alt Text:. Enter a note to explain why, and click Accept. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  40. Mailing lists | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/lists
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Mailing lists. Mailing lists. Within the University many Departments and groups operate mailing lists for their staff or students, so you are likely to find yourself on several lists.
  41. hold3.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/hold3png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. hold3.png. Alt Text:. The request status now shows as 'On hold'. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  42. Cloud services | IT Help and Support

    https://help.uis.cam.ac.uk/service/cloud-services
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Cloud services. Cloud. The term Cloud covers a huge range of services. Software as a Service (SaaS) is commonly included, but for the purposes of these services we are looking mostly
  43. authy2.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/authy2png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. authy2.png. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  44. Guidelines on University data security classifications | IT Help and…

    https://help.uis.cam.ac.uk/service/security/data-sec-classes
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Guidelines on University data security classifications. The University defines 4 levels for classifying data based on the impact that compromise of this data would have. The
  45. authy4.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/authy4png
    12 Jul 2024: Search site. IT Help and Support. University Information Services. authy4.png. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  46. Further information for IT staff | IT Help and Support

    https://help.uis.cam.ac.uk/service/email/technical
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Further information for IT staff. Further information for IT staff. Exchange Online adds a nuance to the way email in the University is routed via PPSW. Contact us. Information
  47. groups.png | IT Help and Support

    https://help.uis.cam.ac.uk/file/groupspng
    12 Jul 2024: Search site. IT Help and Support. University Information Services. groups.png. Alt Text:. Toolkit groups. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  48. Network services | IT Help and Support

    https://help.uis.cam.ac.uk/service/network-services
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Network services. Network services. We provide a variety of wired, wireless and other network services for use by staff, students and institutions around the University – including
  49. step_7.1.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step71jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.1.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  50. Data and file storage | IT Help and Support

    https://help.uis.cam.ac.uk/service/data-and-file-storage
    12 Jul 2024: Search site. IT Help and Support. University Information Services. Data and file storage. Data and file storage. University Information Services (UIS) offers a range of storage services for different needs. There are services if you:. UIS also
  51. step_7.2.jpg | IT Help and Support

    https://help.uis.cam.ac.uk/file/step72jpg
    12 Jul 2024: Search site. IT Help and Support. University Information Services. step_7.2.jpg. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.

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