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  2. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/101/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/101/feed
    29 Jun 2024: For access to her conference paper <a href="https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads/Monthly%20Papers/2017JulyPaperCMIncidentReporting.pdf" target="_self"><b>Barriers</b><b> </b><b>and</b><b> ... b><b>Facilitators</b><b>
  3. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/89/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/89/feed
    29 Jun 2024: senior IBM managers Keith Wishart, Jonathan Baker-Brian and Claire Vine and challenges the conventional concept that innovation comes from within a company.</span><b></b></p> <p><iframe frameborder="0"
  4. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/59/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/59/feed
    29 Jun 2024: Service or service activity:</b><b>(1) Archaic:</b>Referring to economic residual; any economic exchange or production process that does not result in a physical product transfer or output; ... p><b>Stakeholders:</b>Stakeholders include participants in
  5. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/24/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/24/feed
    29 Jun 2024: senior IBM managers Keith Wishart, Jonathan Baker-Brian and Claire Vine and challenges the conventional concept that innovation comes from within a company.</span><b></b></p> <p><iframe frameborder="0"
  6. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/87/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/87/feed
    29 Jun 2024: li> <li>Digital transformation accelerated by a pandemic atL’Oreal from<b></b>Ahmed Wagih, General Manager, L’Oreal Consumer (top right)</li> <li>How to reinvent a $1.5 trillion
  7. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/41/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/41/feed
    29 Jun 2024: E., Theodoulidis, B., Shapira, P., Neely, A. D., &amp; Tepel, M. ... Furthermore, the published Case Study of Nettavisen Online Newspaper Publishing: A Transition Towards a Data-Driven Business Model (DDBM) was discussed<b> </b>with the
  8. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/28/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/28/feed
    29 Jun 2024: pdf"><b></b></a><b><a class="internal-link" href="http://servally.migrate.drupal.uis.cam.ac.uk/system/files/documents/2017FebruaryPaperOutcomebasedservicecontracts.pdf">Investigating risks of outcome-based service contracts from ... senior IBM managers
  9. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/44/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/44/feed
    29 Jun 2024: different data sources and activities that are needed to enable the redistributed manufacturing in CG industries.</p> <p class="font_8">b) Examine the future outlook in relation to Data-Driven ... b>will be submitted to International journal of Service
  10. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/86/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/86/feed
    29 Jun 2024: Who has the liability?” </p> <p><b>Dr Urmetzer ends by saying: “</b>It is a handrail it is not a decision making tool.<b> </b>In today’s world it ... b>You need to ring fence what can be said and what knowledge you can share.
  11. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/30/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/30/feed
    29 Jun 2024: Service or service activity:</b><b>(1) Archaic:</b>Referring to economic residual; any economic exchange or production process that does not result in a physical product transfer or output; ... p><b>Stakeholders:</b>Stakeholders include participants in
  12. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/104/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/104/feed
    29 Jun 2024: In her presentation, Katharina highlighted that the customers’ voice has never before been more important in facilitating co-creation of product and service innovations<b>. ... b>Companies are increasingly using open innovation environments like Living
  13. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/6/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/6/feed
    29 Jun 2024: Who has the liability?” </p> <p><b>Dr Urmetzer ends by saying: “</b>It is a handrail it is not a decision making tool.<b> </b>In today’s world it ... b>You need to ring fence what can be said and what knowledge you can share.
  14. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/40/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/40/feed
    29 Jun 2024: Furthermore, the published Case Study of Nettavisen Online Newspaper Publishing: A Transition Towards a Data-Driven Business Model (DDBM) was discussed<b> </b>with the students<b>.</b></p> <p><a ... strong></p> <p><b>Webinar</b></p> <div>Transition
  15. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/88/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/88/feed
    29 Jun 2024: Who has the liability?” </p> <p><b>Dr Urmetzer ends by saying: “</b>It is a handrail it is not a decision making tool.<b> </b>In today’s world it ... b>You need to ring fence what can be said and what knowledge you can share.
  16. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/167/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/167/feed
    29 Jun 2024: class="field-item even"><p><span><span class="ui-provider vc b c d e f g h i j k l m n o p q r s t u ... He holds a B.Sc. in Mechanical Engineering and Business Administration from RWTH Aachen University, Germany.
  17. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/12/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/12/feed
    29 Jun 2024: It is supportive and enabling in a service mind-set.’</i></p> <p>Critical Success Factor 3<b> </b>is about<b> Building the structures and governance for services</b>: firms ... innovation and delivery</b>: short and long-term budgets need to
  18. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/13/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/13/feed
    29 Jun 2024: Cambridge Service Alliance - Shift to Services https://cambridgeservicealliance.eng.cam.ac.uk/subject/shift-services en Shift to Services Executive Education Programme https://cambridgeservicealliance.eng.cam.ac.uk/events/copy_of_2017NovS2S <div
  19. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/9/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/9/feed
    29 Jun 2024: b>If two organisations work together in a B2B world there is always an exchange of value. ... b></b></p> </div></div></div><div class="field field-name-field-subject-ref field-type-taxonomy-term-reference field-label-above"><div
  20. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/5/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/5/feed
    29 Jun 2024: bring together leading academics, industrialists and policy-makers to address the evolving challenges facing service education, research, practice and policy.</h2> <h2><b>Service Week 2017</b></h2> <p class=" ... and an M.A. in Economics from Tufts

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