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Mohamed Zaki
https://cambridgeservicealliance.eng.cam.ac.uk/system/files/documents/MohamedZaki.pdfTo do that, you need to involve some of the psychology type literatures, which talks about discrete emotions. ... telecommunication companies from two countries, Serbia and UK, but psychology proves that actually that come from Serbia they could express -
Webinar 2017_KG
https://cambridgeservicealliance.eng.cam.ac.uk/system/files/documents/2017SeptWebinarCoCreation.pdfPsychologyIn psychology, the patient-professional relationship is often considered in respect of co-creation (e.g. -
Using outcome-oriented contracts to foster performance improvements…
https://cambridgeservicealliance.eng.cam.ac.uk/system/files/documents/2017SeptPaperOutcomeOrientedContracts.pdfUsing outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships. Torsten Steinbach, Carl Marcus Wallenburg and Florian UrmetzerThis is a Working Paper. Why this paper might be of interest to Alliance -
The Fallacy of the Net Promoter Score: Customer Loyalty ...
https://cambridgeservicealliance.eng.cam.ac.uk/system/files/documents/2016OctoberPaper_FallacyoftheNetPromoterScore.pdfThe Fallacy of the Net Promoter Score: Customer Loyalty Predictive Model Mohamed Zaki, Dalia Kandeil, Andy Neely, and Janet R. McColl-Kennedy This is a working paper. Why this paper might be of interest to Alliance Partners:. The Net Promoter Score -
Managing Decision-Making and Cannibalization for Parallel Business…
https://cambridgeservicealliance.eng.cam.ac.uk/system/files/documents/2013Julypaper_ManagingDecisionMakingandCannibalization.pdfManaging Decision-Making and Cannibalization for Parallel Business Models Chander Velu and Philip StilesThis is a working paper. Why this paper might be of interest to Alliance Partners:. The study examines the process of strategic decision making
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