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  2. Dr Erika Parn | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/dr-erika-parn
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Dr Erika Parn. Dr. Erika A. Pärn [PhD, BSc (Hons), PgCE, PgCR] is a Research Associate at University of Cambridge supporting the IfM and CDBB.
  3. Ornella Benedettini | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ornella-benedettini
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Ornella BenedettiniNew Paper: Servitization: A contemporary thematic review of four major research streams. 21 May 2019. This study identifies
  4. Webinar - The Ecosystems Value Framework | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarWebinarFTU
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - The Ecosystems Value Framework. Submitted by Angela Walters on Mon, 13/03/2017 - 15:33. 13 March 2017 - The Ecosystem Value Framework:
  5. CX Analytics at the Annual Frontiers Conference | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyFronties
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CX Analytics at the Annual Frontiers Conference. Submitted by Angela Walters on Thu, 17/08/2017 - 15:01. Annual Frontiers Conference at Fordham
  6. Webinar - Does Buyers' Dependence translate into Financial…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018MarchWebinar
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Does Buyers' Dependence translate into Financial Performance? Submitted by Angela Walters on Mon, 12/03/2018 - 21:33. 12 March 2018 -
  7. March 2017 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MarNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. March 2017 Newsletter. Submitted by Angela Walters on Thu, 01/12/2016 - 13:34. March 2017 Alliance Newsletter. The March Newsletter from the
  8. How Can Hackathons Accelerate Corporate Innovation? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018AprPaperMyrna
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. How Can Hackathons Accelerate Corporate Innovation? Submitted by Angela Walters on Thu, 26/04/2018 - 14:18. April paper on 'How Can Hackathons
  9. Customer Experience | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/customer-experience
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Customer Experience2018 Robert Johnston Award. 3 April 2019. Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for
  10. Optimising Asset Management within Complex Service Networks: The Role …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202014%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Optimising Asset Management within Complex Service Networks: The Role of Data. Submitted by Angela Walters on Thu, 26/03/2015 - 11:08. The May
  11. x_logo_black2.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/xlogoblack2png
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. x_logo_black2.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  12. Systems Architectures and Innovation | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/July%202014%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Systems Architectures and Innovation. Submitted by Angela Walters on Thu, 26/03/2015 - 10:55. The July 2014 Paper on 'Systems Architectures and
  13. Administrator | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/users/administrator
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Administrator. Real name:. Name:. Administrator. History. Member for. 8 years 11 months. Cambridge Service Alliance. Welcome to the Cambridge
  14. December 2017 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December 2017 Newsletter. Submitted by Angela Walters on Mon, 04/12/2017 - 12:15. Find out about the Service Week events and other news from the
  15. Business Model Design in an Ecosystem Context | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/June%202013%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Business Model Design in an Ecosystem Context. Submitted by Angela Walters on Thu, 26/03/2015 - 12:24. The June 2013 paper on 'Business Model
  16. Professor Andy Neely | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/directory/AndyNeely
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Professor Andy Neely. Professor Andy Neely is Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge and former
  17. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017JulCoI
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of Interest Meeting. July Community of Interest Meeting. The theme for this meeting will be announced nearer the date. About Cambridge
  18. December 2014 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Dec2014Newsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December 2014 Newsletter. Submitted by Angela Walters on Mon, 19/01/2015 - 12:37. The Cambridge Service Alliance's December 2014 Newsletter
  19. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/146/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/146/feed
    28 Jun 2024: Neely gave a speech on Service Business Model Innovation at the Royal Society during a seminar organised jointly by BAE Systems and the Economic and Social Research Council.</h2>
  20. Industry Conditions and Product Firms’ Choice to Offer Services |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/October2015Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Industry Conditions and Product Firms’ Choice to Offer Services. Submitted by Angela Walters on Thu, 22/10/2015 - 11:21. The October 2015 paper
  21. John Mills | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/john-mills
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. John MillsTowards Understanding the Value of the Client’s Aspirations and Fears in Complex, Long-term Service Contracts. 27 March 2015. The
  22. December 2016 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December 2016 Newsletter. Submitted by Angela Walters on Wed, 01/03/2017 - 14:03. Find the latest news from the Alliance in the December 2016
  23. Launch of EPSRC-Funded RECODE Network | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/RECODELaunch
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Launch of EPSRC-Funded RECODE Network. Submitted by Angela Walters on Mon, 18/05/2015 - 14:41. Invitation to the Launch of the EPSRC-Funded
  24. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/145/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/145/feed
    28 Jun 2024: RDM is an emerging umbrella term, adopted to denote all various aspects of technology, systems and strategies that change the economics and organisation of manufacturing, particularly with regard to location and
  25. President Fox Visits the IfM and Alliance | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/PresidentFoxVisits
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. President Fox Visits the IfM and Alliance. Submitted by Angela Walters on Tue, 23/02/2016 - 10:05. Former President of Mexico, Vicente Fox and
  26. Data and Analytics - Data–Driven Business Models | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/February2015Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Data and Analytics - Data–Driven Business Models. Submitted by Angela Walters on Thu, 05/03/2015 - 12:29. The February 2015 Paper on 'Data and
  27. Managing Decision-Making and Cannibalization for Parallel Business…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/July%202013%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Managing Decision-Making and Cannibalization for Parallel Business Models. Submitted by Angela Walters on Thu, 26/03/2015 - 12:20. The July 2013
  28. December Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/december-newsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December Newsletter. Submitted by Administrator on Wed, 05/12/2018 - 09:16. Welcome to the December 2018 edition of the Cambridge Service
  29. Webinar - Shift to Services in the Animal Health Industry | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarOctober2015
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Shift to Services in the Animal Health Industry. Submitted by Angela Walters on Mon, 23/11/2015 - 12:17. 12 October 2015 - Making and
  30. Another Performance Paradox? A refined view on the performance impact …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202012%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Another Performance Paradox? A refined view on the performance impact of servitization. Submitted by Angela Walters on Fri, 27/03/2015 - 13:52.
  31. Smart Cities Expedition Leader Interviews Katharina Greve | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018febsmartcities
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Smart Cities Expedition Leader Interviews Katharina Greve. Submitted by Angela Walters on Wed, 21/02/2018 - 14:27. Smart Cities Expedition
  32. Small Details that Make Big Differences | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/June%202014%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Small Details that Make Big Differences. Submitted by Angela Walters on Thu, 26/03/2015 - 11:04. June 2014 Paper on 'Small Details that Make Big
  33. December 2015 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015DecNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December 2015 Newsletter. Submitted by Angela Walters on Tue, 01/12/2015 - 12:33. The December 2015 Newsletter released from the Alliance. To
  34. Complexity in Services: an interpretative framework | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/June%202012%20Paper
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Complexity in Services: an interpretative framework. Submitted by Angela Walters on Fri, 27/03/2015 - 13:47. The June 2012 paper on 'Complexity
  35. Webinar - Innovating Your Business Model: The Capability Assessment…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarJanuary2016
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Innovating Your Business Model: The Capability Assessment Tool. Submitted by Angela Walters on Tue, 12/01/2016 - 14:10. 11 January 2016
  36. Innovation | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/innovation
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. InnovationWebinar - Supplying Innovation - Jingchen Hou. 10 May 2016. Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain -
  37. Ruusa Ligthart | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/ruusa-ligthart
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Ruusa Ligthart. Ruusa Ligthart’s PhD that she defended in Spring 2022, focused on open innovation in services in both the private and public
  38. Latest Alliance Newsletter - June 2017 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Latest Alliance Newsletter - June 2017. Submitted by Angela Walters on Thu, 01/06/2017 - 11:14. June 2017 Cambridge Service Alliance Newsletter.
  39. Urbanise Conference Panelist | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Urbanise%20Conference
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Urbanise Conference Panelist. Submitted by Angela Walters on Tue, 18/11/2014 - 13:35. Mohamed Zaki was one of the panelists at a recent Urbanise
  40. September 2015 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015SeptNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. September 2015 Newsletter. Submitted by Angela Walters on Fri, 04/09/2015 - 12:09. Find out the latest news from the Alliance in the September
  41. Blockchain | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/blockchain
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. BlockchainBlockchain Paper. 26 October 2018. Return to Rationality, how does Blockchain Empower Traditional Industry? – A case of
  42. Executive Briefing | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/executive-briefing
    28 Jun 2024: E-Mobility Services. 20 September 2016. Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller. .
  43. lars_witell.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/larswitelljpg-0
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. lars_witell.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  44. jan_blumel.png.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/janblumelpngjpg
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. jan_blumel.png.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  45. Paper Award for Ornella and Andy at EurOMA Conference | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyEurOMAAward
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Paper Award for Ornella and Andy at EurOMA Conference. Submitted by Angela Walters on Thu, 17/08/2017 - 08:52. Ornella Benedettini and Andy Neely
  46. Tim Pearce | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/tim-pearce
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Tim PearceWebinar 14 January. 21 January 2019. In this webinar, Tim Pearce discusses his paper on Bayesian Neural Network Ensembles. . Read more
  47. June 2016 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JuneNewsletter
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. June 2016 Newsletter. Submitted by Angela Walters on Wed, 01/06/2016 - 16:22. The June 2016 Release of the Alliance Newsletter. The June 2016
  48. Angela Walters | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/users/angela-walters
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Angela Walters. Real name:. Name:. Angela Walters. History. Member for. 2 years 11 months. Cambridge Service Alliance. Welcome to the Cambridge
  49. When Innovation Follows Promise | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WhenInnovationFollowsPromise
    28 Jun 2024: However, service companies account for 75 per cent of economic activity in developed economies, and even product companies incorporate elements of service into their business.
  50. Caterpillar | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/caterpillar
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CaterpillarBlockchain in Customer Service Management. 9 August 2018. Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis
  51. Webinar - Seven Critical Success Factors in the Shift to Services |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarFebruary2016
    28 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Seven Critical Success Factors in the Shift to Services. Submitted by Angela Walters on Thu, 11/02/2016 - 12:23. February 2016 Webinar

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