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Webinar - Exploring the Journey to Services - Veronica Martinez |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Exploring the Journey to Services - Veronica Martinez. Submitted by Angela Walters on Tue, 13/06/2017 - 11:19. 12 June 2017 - Exploring -
From Processes to Promise - White Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/ProcessestoPromise26 Jun 2024: It is clear that service offers companies significant opportunities to create and capture economic value. -
Webinar - Mapping Ecosystems: Identifying Service Innovations Tool |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016WebinarApril26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Mapping Ecosystems: Identifying Service Innovations Tool. Submitted by Angela Walters on Wed, 13/04/2016 - 10:37. 11 April 2016 - -
Dr David Diaz | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/dr-david-diaz26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Dr David Diaz. Dr David Diaz. Research Partner. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global -
hcl_text.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/hcltextjpg-126 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. hcl_text.jpg. Title Text:. HCL Text. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between -
quis_18_2.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/quis182jpg-026 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. quis_18_2.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Webinar - Bridging the Co-Creation Gap | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017SeptWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Bridging the Co-Creation Gap. Submitted by Angela Walters on Sun, 17/09/2017 - 16:44. 11 September 2017 - Bridging the Co-creation Gap -
Webinar - Service in the platform context | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JulyWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Service in the platform context. Submitted by Angela Walters on Tue, 19/07/2016 - 12:21. July Webinar on 'Service in the Platform -
Generate revenue from digital platforms | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/digitalplatforms26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Generate revenue from digital platforms. Submitted by Sarah Fell on Tue, 12/05/2020 - 15:22. According to Shep Hyken: "Customers are smarter than -
Industry Day 2020 | What we learnt | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/industryday202026 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Industry Day 2020 | What we learnt. Submitted by Sarah Fell on Sun, 06/12/2020 - 11:41. What is the future of services in the new pandemic-driven -
Webinar - Barriers and Facilitators to Incident Reporting | Cambridge …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Barriers and Facilitators to Incident Reporting. Submitted by Angela Walters on Tue, 03/10/2017 - 21:33. 2 October 2017 - Barriers and -
Webinar - Feedback from the Frontline | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Feedback from the Frontline. Submitted by Angela Walters on Tue, 13/12/2016 - 10:57. 12 December 2016 - Feedback from the Frontline: -
Framework | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/framework26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. FrameworkMay Paper - Enabling Digital Transformation: An Analysis Framework. 24 May 2018. May Paper on 'Enabling Digital Transformation: An -
https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/34/feed
https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/34/feed26 Jun 2024: field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><h2>Case Study on 'E-Mobility Services - new economic models for ... blank">'E-Mobility Services: New Economic Models for -
Transition Towards a Data-Driven Business Model (DDBM) | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_Dec201526 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Transition Towards a Data-Driven Business Model (DDBM). This LIVE BROADCAST is a PARTNER ONLY Event (presentation recording will be posted online -
RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing…
https://cambridgeservicealliance.eng.cam.ac.uk/news/RECODEFSReport26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing. Submitted by Angela Walters on Tue, 24/05/2016 - 10:41. The final report -
Community of Interest | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/community-interest26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of InterestFirst Community of Interest Meeting 2019. 23 April 2019. In collaboration with CTF, Service Research Center at Karlstad -
Insights Overview | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/node/1412/insights-overview26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Insights Overview. Insights Overview - List. 2024. 2023. 2020. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique -
Business | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/business26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. BusinessBlockchain in Customer Service Management. 9 August 2018. Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis. -
Xia Han | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/xia-han26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Xia HanBlockchain Paper. 26 October 2018. Return to Rationality, how does Blockchain Empower Traditional Industry? – A case of Everledger’s -
Webinar - A Process for B2B Partnerships | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayWebinarFTU26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - A Process for B2B Partnerships. Submitted by Angela Walters on Tue, 09/05/2017 - 11:00. 8 May 2017 - A Process for B2B Partnerships: -
Webinar - Business Model Innovation in an Emerging Ecosystem |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarApril201526 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Business Model Innovation in an Emerging Ecosystem. Submitted by Angela Walters on Wed, 22/04/2015 - 13:45. Dr Claire Weiller presents -
CITEK16 conference | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/CITEK16conference26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CITEK16 conference. Submitted by Angela Walters on Tue, 11/10/2016 - 14:43. Florian Urmetzer presents his research at the CITEK16 conference. -
Do you know what your customers really think about you? | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/Customeranalytics26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Do you know what your customers really think about you? Submitted by Sarah Fell on Thu, 07/05/2020 - 18:27. Research carried out by the Cambridge -
Alliance Research presented at IfM PhD Conference | Cambridge Service …
https://cambridgeservicealliance.eng.cam.ac.uk/news/IfMPhDConference26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Alliance Research presented at IfM PhD Conference. Submitted by Angela Walters on Tue, 26/05/2015 - 10:31. Alliance researchers have presented -
Keynote at Human Side of Service Engineering Conference | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyAHFE26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Keynote at Human Side of Service Engineering Conference. Submitted by Angela Walters on Thu, 24/08/2017 - 11:50. Dr. Veronica Martinez gave a -
MSI Award for Customer Attrition Prevention with Artificial…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyMSIAward26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. MSI Award for Customer Attrition Prevention with Artificial Intelligence project. Submitted by Angela Walters on Wed, 05/07/2017 - 12:01. A new -
csa_col_logo.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/csacollogojpg26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. csa_col_logo.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Video - How Can Big Data Create Value? | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/video-big-data26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Video - How Can Big Data Create Value? Submitted by Angela Walters on Tue, 11/08/2015 - 12:20. A New Video on Big Data by Dr Mohamed Zaki, -
Video - What is the Shift to Services Executive Course all about? |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017S2Svideo26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Video - What is the Shift to Services Executive Course all about? Submitted by Angela Walters on Sun, 29/10/2017 - 20:11. In this video Florian -
Webinars | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/Webinars26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinars. Cambridge Service Alliance Webinar Series. The Alliance holds regular webinars for members of partner organisations to participate in. -
ISSIP/NSF Workshop | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarVMWorkshop26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ISSIP/NSF Workshop. Submitted by Angela Walters on Wed, 03/05/2017 - 10:56. Veronica Martinez invited to National Science Foundation & ISSIP -
https://cambridgeservicealliance.eng.cam.ac.uk/news/feed
https://cambridgeservicealliance.eng.cam.ac.uk/news/feed26 Jun 2024: the Digital Innovation for Growth team from the Norwegian School of Economics (NHH). -
Shift to Services Executive Education Programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2018MayS2S26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Shift to Services Executive Education Programme. Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and -
EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovEPSRCGrant26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer. Submitted by Angela Walters on Tue, 21/11/2017 - 15:46. OMMS: the -
Webinar - Analysis of Health Service Stakeholder Networks: Insights…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016WebinarMarch26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Analysis of Health Service Stakeholder Networks: Insights from Social Media. Submitted by Angela Walters on Tue, 15/03/2016 - 12:22. -
Service platform design | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/HanPlatformDesgin26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service platform design. Submitted by Angela Walters on Wed, 01/03/2017 - 13:57. Xia Han presented his research on 'Bringing Network -
2016 POMS College of Service Operations (CSO) Mini-Conference |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016POMSMiniConf26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. 2016 POMS College of Service Operations (CSO) Mini-Conference. Submitted by Angela Walters on Thu, 03/03/2016 - 10:12. 2016 Production and -
Partner Day | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/partner-day26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Partner Day. This is an exclusive event that is only accessible to our Partners. Cambridge Service Alliance. Welcome to the Cambridge Service -
July Webinar by Christoph Peters on Modular Service Structures for AI …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JulyWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. July Webinar by Christoph Peters on Modular Service Structures for AI Services. Submitted by Angela Walters on Mon, 09/07/2018 - 15:39. 9 July -
UK Defence and Security Innovation Initiative Event | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprFTUDefense26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. UK Defence and Security Innovation Initiative Event. Submitted by Angela Walters on Tue, 25/04/2017 - 10:38. Florian Urmetzer presents Ecosystems -
June 2018 Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JuneNewsletter26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. June 2018 Newsletter. Submitted by Angela Walters on Mon, 04/06/2018 - 15:49. Find out what the Cambridge Service Alliance have been doing and -
https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/107/feed
https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/107/feed26 Jun 2024: Generally, platforms have two characteristics, an architectural one an economic one. ... at the wider factors with adoption, they have focused on the economic factors, but there are also problems of the social implications of why a platform is significant -
Complexity | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/complexity26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ComplexityComplexity in Services: an interpretative framework. 27 March 2015. The June 2012 paper on 'Complexity in Services: an interpretative -
ServiceMax Webinar Introduced the Shift to Services Programme |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017FebS2SWebinar26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ServiceMax Webinar Introduced the Shift to Services Programme. Submitted by Angela Walters on Tue, 28/02/2017 - 11:14. Introduction to the Shift -
Cambridge Service Week 2017 - Industry Conference | Cambridge Service …
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017SWIndustry26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Cambridge Service Week 2017 - Industry Conference. Industry one-day Conference as part of Cambridge Service Week. The Cambridge Service Alliance -
Firm’s characteristics and servitization performance: A bankruptcy…
https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202013%20Paper26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Firm’s characteristics and servitization performance: A bankruptcy perspective. Submitted by Angela Walters on Thu, 26/03/2015 - 12:28. The May -
September Newsletter for the CSA | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018SeptNewsletter26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. September Newsletter for the CSA. Submitted by Angela Walters on Mon, 03/09/2018 - 11:10. September 2018 Newsletter from the Cambridge Service -
Webinar on Critical Success Factors | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_8Feb201626 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar on Critical Success Factors. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The presentation recording will be posted online -
Report | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/report26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ReportReport: The Potential of Servitisation and other forms of Product-Service Provision for EU SMEs. 24 July 2018. This study provides an
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