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  2. E-Mobility | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/e-mobility
    26 Jun 2024: E-MobilityE-Mobility Services. 20 September 2016. Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller. .
  3. Subscribe to the CSA Database | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/Subscribe
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Subscribe to the CSA Database. Please complete this form if you would like to receive communications from the Cambridge Service Alliance. Your
  4. Service Week 2017 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/serviceweek2017
    26 Jun 2024: He is also the member of Global Future Council at World Economic Forum. ... Martin has testified to various US Congressional committees, including the Joint Economic Committee.
  5. 2015 Annual Meeting of the Academy of Management | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015aom
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. 2015 Annual Meeting of the Academy of Management. Submitted by Angela Walters on Tue, 11/08/2015 - 11:23. Alliance researchers at the 2015
  6. Co-Creation | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/co-creation
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Co-CreationCo-creation in Practice: Objectives and Outcomes. 22 June 2018. Katharina Greve attended the 25th Innovation and Product Development
  7. BAE Systems | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/bae-systems
    26 Jun 2024: Economic and Social Research Council.
  8. Customer Experience Analytics - Marketing Science Institute Award |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/MSIAward
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Customer Experience Analytics - Marketing Science Institute Award. Submitted by Angela Walters on Tue, 16/08/2016 - 13:59. Award made to Mohamed
  9. Downloads | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Downloads. Files that are available for downloading. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global
  10. Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarMZ
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service Alliance. Submitted by Angela Walters on Mon, 22/05/2017 - 13:17. Dr
  11. Presentation | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/presentation
    26 Jun 2024: Economic and Social Research Council.
  12. Blockchain: driving productivity, traceability and customer…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/blockchain
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Blockchain: driving productivity, traceability and customer experience in supply chains. Submitted by Sarah Fell on Thu, 07/05/2020 - 17:52. Dr
  13. Annual Report | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/annualreport
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Annual Report. Annual report. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the
  14. Podcast - Service in the platform context: a review of the state of…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JulyPodcastHan
    26 Jun 2024: innovation. In this podcast Xia Han explains: 'Generally, platforms have two characteristics, an architectural one an economic one. ... There are obviously problems with adoption but very few people have looked at the wider factors with adoption, they
  15. Servitization | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/servitization
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ServitizationNew Paper: Servitization: A contemporary thematic review of four major research streams. 21 May 2019. This study identifies the key
  16. AI | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ai
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. AIJuly Webinar by Christoph Peters on Modular Service Structures for AI Services. 9 July 2018. 9 July 2018 - Modular Service Structures for the
  17. NPS | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/nps
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. NPSPodcast - The Fallacy of the Net Promoter Score. 17 July 2017. In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks
  18. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovCoI
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of Interest Meeting. November Community of Interest Meeting. The theme for this Community of Interest Meeting will be around the
  19. Service Excellent Programme Delivered to Veolia | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017marVeolia
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service Excellent Programme Delivered to Veolia. Submitted by Angela Walters on Wed, 29/03/2017 - 10:53. A Two-Day Service Excellence Programme
  20. Feedback from the Frontline: Engaging front-line employees in service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016SeptExecBrief
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Feedback from the Frontline: Engaging front-line employees in service innovation. Submitted by Angela Walters on Tue, 20/09/2016 - 13:48. Latest
  21. Through-Life Accountability: Managing Complex Services | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarJune8
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Through-Life Accountability: Managing Complex Services. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The presentation recording will be
  22. Risks of Outcome-Based Service Contracts | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017FebPaper
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Risks of Outcome-Based Service Contracts. Submitted by Angela Walters on Tue, 21/02/2017 - 13:17. February Paper on 'Investigating risks of
  23. Charlotte Jenkins | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/charlotte-jenkins
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Charlotte Jenkins. Charlotte Jenkins. Programme Coordinator. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique
  24. IoAHT | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ioaht
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. IoAHTPodcast - Internet of Animal Health Things - Opportunities and Challenges. 24 September 2015. Podcast by Daniel Smith and Scott Lyle from
  25. December Paper - Buyers Dependence and Financial Performance |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecPaper
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December Paper - Buyers Dependence and Financial Performance. Submitted by Angela Walters on Thu, 14/12/2017 - 18:58. December 2017 Paper by
  26. Data and Analytics - Data–Driven Business Models: A Blueprint for…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarMay11
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The
  27. Alliance Visitor - Martin Fritze | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayFritze
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Alliance Visitor - Martin Fritze. Submitted by Angela Walters on Mon, 22/05/2017 - 11:08. Welcome to Alliance Visitor, Martin P Fritze, from the
  28. Shift to Services Executive Education Programme | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovS2S
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Shift to Services Executive Education Programme. Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and
  29. CEMEX Workshop | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/cemex-workshop
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CEMEX Workshop. Submitted by Administrator on Fri, 26/10/2018 - 15:33. Blockchain Prototype: Scope and Analysis for CEMEX. On the 22nd October
  30. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/54/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/54/feed
    26 Jun 2024: Understanding the evolution may shed light on the shifts from social to economic, political to legal, and cognitive to computational systems. ... By traditional economic and marketing definitions, value propositions may be confined to either products
  31. Service in the Platform Context | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JunePaper
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service in the Platform Context. Submitted by Angela Walters on Mon, 20/06/2016 - 10:52. June paper on 'Service in the Platform Context: A review
  32. li-logo.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/li-logopng
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. li-logo.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  33. janet.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/janetjpg-2
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. janet.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge
  34. dig_logo.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/diglogopng
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. dig_logo.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  35. tu_james.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/tujamesjpg
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. tu_james.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  36. Webinar - Analysis of Health Service Stakeholder Networks: Insight…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarMarch2016
    26 Jun 2024: Benjamin Lucas, Department of Marketing and Supply Chain Management, School of Business and Economics, Maastricht University, Netherlands -and- BISS Institute, Heerlen, Netherlands.
  37. Electric Vehicle Rental Services: Project in Okinawa, Japan |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Okinawa%20Report
    26 Jun 2024: Electric vehicles really are a great option for the transportation of the future, for environmental reasons to reduce greenhouse gas emissions, and also for economic reasons.
  38. Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudySage
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry. Submitted by Angela Walters on Tue, 29
  39. The Servitization of Germany: An International Comparison | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/November%202013%20Paper
    26 Jun 2024: The paper explores the reasons why firms are servitizing, categorizing these drivers in terms of: (i) strategic; (ii) economic; (iii) technological and (iv) environmental.
  40. European Operations Management Service Forum in Nuremberg | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/ServiceForum16
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. European Operations Management Service Forum in Nuremberg. Submitted by Angela Walters on Tue, 23/02/2016 - 10:57. European Operations Management
  41. Service Week 2018 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/2018SW
    26 Jun 2024: Phil pointed out that for Cisco, like other organisations, the disruption is coming less from competitors or from big economic change, and more from customers.
  42. Prof Lars Wittell | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/prof-lars-wittell
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Prof Lars Wittell. Prof Lars Wittell. Research Partner. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global
  43. New Membership Model for the Alliance | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018Membership
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. New Membership Model for the Alliance. Submitted by Angela Walters on Wed, 14/03/2018 - 10:08. New Membership Model launched for the Alliance.
  44. CEMEX | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/cemex
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CEMEXCEMEX Workshop. 26 October 2018. Blockchain Prototype: Scope and Analysis for CEMEX. . Read more at: October 2018 Webinar - How Can
  45. Claire Weiller | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/claire-weiller
    26 Jun 2024: Claire WeillerE-Mobility Services. 20 September 2016. Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller. .
  46. Supplying Innovation - Unlocking Behaviours in the Supply Chain |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MarchPaper
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Supplying Innovation - Unlocking Behaviours in the Supply Chain. Submitted by Angela Walters on Mon, 21/03/2016 - 13:42. March Paper on
  47. EPSRC Institutional Sponsorship Grant 2016 - Small Partnership Awards …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016EPSRCGrant
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EPSRC Institutional Sponsorship Grant 2016 - Small Partnership Awards. Submitted by Angela Walters on Wed, 30/11/2016 - 10:28. Mohamed Zaki and
  48. Webinar - Data Diagnostic Tool | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovWebibar
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Data Diagnostic Tool. Submitted by Angela Walters on Tue, 15/11/2016 - 11:21. November Webinar on the 'Data Diagnostic Tool' by Dr
  49. Inside neural networks | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/neuralnetworks
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Inside neural networks. Submitted by Sarah Fell on Tue, 12/05/2020 - 15:34. Cambridge Service Alliance doctoral student, Tim Pearce, explains how
  50. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/59/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/59/feed
    26 Jun 2024: Understanding the evolution may shed light on the shifts from social to economic, political to legal, and cognitive to computational systems. ... By traditional economic and marketing definitions, value propositions may be confined to either products
  51. Jingchen Hou Comment Piece on Supplying Innovation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016BlogUoCJH
    26 Jun 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Jingchen Hou Comment Piece on Supplying Innovation. Submitted by Angela Walters on Tue, 17/05/2016 - 11:59. In a comment on the University

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