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  2. Dr Erika Parn | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/dr-erika-parn
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Dr Erika Parn. Dr. Erika A. Pärn [PhD, BSc (Hons), PgCE, PgCR] is a Research Associate at University of Cambridge supporting the IfM and CDBB.
  3. Webinar - The Ecosystems Value Framework | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarWebinarFTU
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - The Ecosystems Value Framework. Submitted by Angela Walters on Mon, 13/03/2017 - 15:33. 13 March 2017 - The Ecosystem Value Framework:
  4. Ornella Benedettini | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ornella-benedettini
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Ornella BenedettiniNew Paper: Servitization: A contemporary thematic review of four major research streams. 21 May 2019. This study identifies
  5. CX Analytics at the Annual Frontiers Conference | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyFronties
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CX Analytics at the Annual Frontiers Conference. Submitted by Angela Walters on Thu, 17/08/2017 - 15:01. Annual Frontiers Conference at Fordham
  6. Webinar - Does Buyers' Dependence translate into Financial…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018MarchWebinar
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Does Buyers' Dependence translate into Financial Performance? Submitted by Angela Walters on Mon, 12/03/2018 - 21:33. 12 March 2018 -
  7. March 2017 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MarNewsletter
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. March 2017 Newsletter. Submitted by Angela Walters on Thu, 01/12/2016 - 13:34. March 2017 Alliance Newsletter. The March Newsletter from the
  8. How Can Hackathons Accelerate Corporate Innovation? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018AprPaperMyrna
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. How Can Hackathons Accelerate Corporate Innovation? Submitted by Angela Walters on Thu, 26/04/2018 - 14:18. April paper on 'How Can Hackathons
  9. Customer Experience | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/customer-experience
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Customer Experience2018 Robert Johnston Award. 3 April 2019. Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for
  10. Optimising Asset Management within Complex Service Networks: The Role …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202014%20Paper
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Optimising Asset Management within Complex Service Networks: The Role of Data. Submitted by Angela Walters on Thu, 26/03/2015 - 11:08. The May
  11. x_logo_black2.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/xlogoblack2png
    1 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. x_logo_black2.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of

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