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  2. Podcasts | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/podcasts
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. PodcastsPodcast Interview with Deputy Director Dr Mohamed Zaki. 20 July 2017. In a new podcast from the Cambridge Service Alliance, Dr Mohamed
  3. Monthly Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/monthly-paper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Monthly PaperWebinar on High-Value Manufacuring (HVM). 18 March 2019. In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019
  4. Surviving in the Higher Education Market Place | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/MOOCS
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Surviving in the Higher Education Market Place. Submitted by Angela Walters on Thu, 20/03/2014 - 14:12. Surviving in the higher education market
  5. Gautam Jha | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/gautam-jha
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Gautam Jha. “Gautam Jha is a highly respected and award-winning digital transformation leader with over two decades of experience in strategy,
  6. Service and Solutions in an Age of Digitally Enabled Platforms |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/SOMFAndy
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service and Solutions in an Age of Digitally Enabled Platforms. Submitted by Angela Walters on Wed, 01/03/2017 - 13:51. Services and Solutions in
  7. Florian Presents at ITEC 2016 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016ITEC
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Florian Presents at ITEC 2016. Submitted by Angela Walters on Wed, 18/05/2016 - 13:48. Florian Urmetzer presented at ITEC 2016 on 'Value and
  8. NPS | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/nps
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. NPSPodcast - The Fallacy of the Net Promoter Score. 17 July 2017. In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks
  9. Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/Newsletter
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Newsletter. The Alliance produces regular email newsletter updates of activities, research and events. Click on the image to access the current
  10. EurOMA 2016 Conference - Alliance Research Presented | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016Euroma
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EurOMA 2016 Conference - Alliance Research Presented. Submitted by Angela Walters on Wed, 29/06/2016 - 14:37. The Alliance presented its research
  11. Perkins Host the July Community of Interest Meeting | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulCoI
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Perkins Host the July Community of Interest Meeting. Submitted by Angela Walters on Fri, 01/09/2017 - 08:58. July Community of Interest meeting
  12. CX Summit | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/cx-summit
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CX Summit. Submitted by C.L. Jenkins on Tue, 30/01/2024 - 12:06. Mohamed Zaki gave a talk titled 'How AI can help firms to gain customer
  13. Florian Urmetzer | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/florian-urmetzer
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Florian UrmetzerFebruary 2019 Webinar - Business Ecosystems Mapping. 12 February 2019. In this webinar, Florian presents the Alliance January
  14. tor_a.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/torajpg
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. tor_a.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge
  15. Veronica Martinez | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/veronica-martinez
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Veronica MartinezWebinar on High-Value Manufacuring (HVM). 18 March 2019. In this webinar, Luisa Huaccho Huatuco presents the Alliance February
  16. Big Data Presentation to the National Virtual Incubator Network |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/NVI%20Network
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Big Data Presentation to the National Virtual Incubator Network. Submitted by Angela Walters on Tue, 18/11/2014 - 12:29. Alliance Senior
  17. Data-Driven Business Models | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/Research/DDBM
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Data-Driven Business Models. Reserach Question:“What types of business model are present among companies relying on data as a resource of major
  18. 2020 Annual Review | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/2020annualreview
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. 2020 Annual Review. Submitted by Sarah Fell on Fri, 23/10/2020 - 12:41. Read about our latest research in our tenth anniversary Annual Review. In
  19. Thought Leadership Conference at the University of Queensland |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovMZNZ
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Thought Leadership Conference at the University of Queensland. Submitted by Angela Walters on Mon, 27/11/2017 - 21:56. Dr Mohamed Zaki was one of
  20. POMS | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/poms
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. POMS2016 POMS CSO Mini-Conference. 18 May 2016. Details and Material from the 2016 POMS College of Service Operations Mini Conference, organised
  21. Professor Mohamed Zaki | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/directory/MohamedZaki
    3 Jul 2024: FEOSW 2014: 2nd International Workshop on Finance and Economics on the Semantic Web.
  22. July Paper on 'Coopetition and Business Models' by Chander…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/july-paper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. July Paper on 'Coopetition and Business Models' by Chander Velu. Submitted by Administrator on Mon, 23/07/2018 - 00:13. July Paper on
  23. E-Mobility Services | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2012OctCaseEmobility
    3 Jul 2024: Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller.
  24. New Pro-Vice-Chancellor Role for Professor Andy Neely | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017PVCRole
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. New Pro-Vice-Chancellor Role for Professor Andy Neely. Submitted by Angela Walters on Wed, 22/02/2017 - 13:58. Professor Andy Neely, the
  25. Guest speaker on Data-Driven Business Model | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MBSGuest
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Guest speaker on Data-Driven Business Model. Submitted by Angela Walters on Wed, 30/11/2016 - 11:00. Mohamed Zaki was invited as a guest speaker
  26. Service Engineering in the Era of Industry 4.0 | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneSIG
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service Engineering in the Era of Industry 4.0. Submitted by Angela Walters on Thu, 17/08/2017 - 15:11. The Special Interest Group SIG Round
  27. Connect with us | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/Connect
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Connect with us. Follow us on social media. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance
  28. The Internet of Animal Health Things - Opportunities and Challenges | …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudyIoAHT
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. The Internet of Animal Health Things - Opportunities and Challenges. Submitted by Angela Walters on Thu, 23/07/2015 - 16:05. Case Study Report.
  29. Invited talk at the BMW Summer School 'Car as a Service' |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/BMWTalk
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Invited talk at the BMW Summer School 'Car as a Service'. Submitted by Angela Walters on Tue, 16/08/2016 - 14:57. Invited talk to BMW Summer
  30. Business Ecosystems: Towards a Classification Model | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Business Ecosystems: Towards a Classification Model. Submitted by Angela Walters on Thu, 20/04/2017 - 13:45. April 2017 Paper on 'Business
  31. EurOMA Conference | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMACM
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EurOMA Conference. Submitted by Angela Walters on Thu, 17/08/2017 - 09:11. Chara Makri attended the 24th EurOMA Conference in Edinburgh to
  32. Ecosystems Value Framework Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Ecosystems Value Framework Paper. Submitted by Angela Walters on Mon, 12/12/2016 - 12:03. The December Paper on 'The Ecosystem Value Framework:
  33. Making and Sustaining the Shift to Services in the Animal Health…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015MayPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Making and Sustaining the Shift to Services in the Animal Health Industry. Submitted by Angela Walters on Thu, 21/05/2015 - 11:58. The May 2015
  34. October Paper - Big Data Analytics Architecture for Businesses |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. October Paper - Big Data Analytics Architecture for Businesses. Submitted by Angela Walters on Thu, 26/10/2017 - 15:16. The October Monthly Paper
  35. Customer Loyalty Predictive Model Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016OctPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Customer Loyalty Predictive Model Paper. Submitted by Angela Walters on Tue, 01/11/2016 - 14:22. The October 2016 paper by Mohamed Zakie, Dalia
  36. Video | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/video
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. VideoVideo from Veronica Martinez on Servitization. 2 February 2016. In this latest video by Dr Veronica Martinez she explains the need for
  37. EurOMA Conference - Katharina Greve | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMAKG
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EurOMA Conference - Katharina Greve. Submitted by Angela Walters on Thu, 17/08/2017 - 14:16. Katharina Greve presented a study “Bridging the
  38. Seminar on Co-Creation in Living Labs - Italy | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayKGSem
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Seminar on Co-Creation in Living Labs - Italy. Submitted by Angela Walters on Mon, 22/05/2017 - 11:34. Seminar on 'Co-creation in Living Labs: An
  39. IET Award for Professor Andy Neely | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016IETaward
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. IET Award for Professor Andy Neely. Submitted by Angela Walters on Mon, 21/11/2016 - 12:11. Andy Neely has been awarded the Viscount Nuffield
  40. IBM | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ibm
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. IBMRECODE Sandpit. 17 May 2016. Mohamed Zaki participated in the RECODE Sandpit on 2nd and 3rd March 2016. . Read more at: Webinar - Supplying
  41. Exploring the Journey to Services | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Exploring the Journey to Services. Submitted by Angela Walters on Mon, 20/03/2017 - 11:35. March paper on 'Exploring the Journey to Services', by
  42. Bridging the Co-Creation Gap | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Bridging the Co-Creation Gap. Submitted by Angela Walters on Mon, 15/05/2017 - 10:16. May Paper Release on ‘Bridging the Co-creation Gap
  43. Digital Business Transformation and Strategy | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Digital Business Transformation and Strategy. Submitted by Angela Walters on Sun, 26/11/2017 - 21:29. November Paper by Mariam H. Ismail, Mohamed
  44. Society’s Grand Challenges: What Role for Services? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/February%202012%20Paper
    3 Jul 2024: This paper explores the potential that diff erent forms of service off er in addressing the grand challenges that society faces - overpopulation, slow economic growth and sustainability.
  45. MSI Grant for AI Research | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MSIAward
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. MSI Grant for AI Research. Submitted by Angela Walters on Thu, 17/08/2017 - 10:08. A new research grant has been awarded by the Marketing Science
  46. guatam.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/guatamjpg
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. guatam.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  47. Shift to Services | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/shift-services
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Shift to ServicesShift to Services Executive Education Programme. Tuesday, 14 May, 2019 - 09:00 to Wednesday, 15 May, 2019 - 16:30. Drawing on
  48. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017FebCoI
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of Interest Meeting. Community of Interest Meeting - open to partners only. Theme to be announced. About Cambridge Service Alliance -
  49. Katharina Greve | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/katharina-greve
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Katharina GreveWebinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes. 14 November 2018. In this webinar, Katharina Greve
  50. Classification of Noisy Data | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovPaper
    3 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Classification of Noisy Data. Submitted by Angela Walters on Tue, 29/11/2016 - 10:08. November paper on 'Classification of Noisy Data: An
  51. Keynote at Rustat Conference on Big Data | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015RustatBigDataConf
    3 Jul 2024: In parallel the initiative addresses important issues around law, ethics and economics, in order to apply Big Data to solve challenging problems for society.

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