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  2. Webinar - Mapping Ecosystems: Identifying Service Innovations Tool |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016WebinarApril
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Mapping Ecosystems: Identifying Service Innovations Tool. Submitted by Angela Walters on Wed, 13/04/2016 - 10:37. 11 April 2016 -
  3. Dr David Diaz | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/dr-david-diaz
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Dr David Diaz. Dr David Diaz. Research Partner. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global
  4. hcl_text.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/hcltextjpg-1
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. hcl_text.jpg. Title Text:. HCL Text. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between
  5. quis_18_2.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/quis182jpg-0
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. quis_18_2.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  6. Webinar - Bridging the Co-Creation Gap | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017SeptWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Bridging the Co-Creation Gap. Submitted by Angela Walters on Sun, 17/09/2017 - 16:44. 11 September 2017 - Bridging the Co-creation Gap
  7. Webinar - Service in the platform context | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JulyWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Service in the platform context. Submitted by Angela Walters on Tue, 19/07/2016 - 12:21. July Webinar on 'Service in the Platform
  8. From Processes to Promise - White Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/ProcessestoPromise
    17 Jul 2024: It is clear that service offers companies significant opportunities to create and capture economic value.
  9. Webinar - Barriers and Facilitators to Incident Reporting | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Barriers and Facilitators to Incident Reporting. Submitted by Angela Walters on Tue, 03/10/2017 - 21:33. 2 October 2017 - Barriers and
  10. Generate revenue from digital platforms | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/digitalplatforms
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Generate revenue from digital platforms. Submitted by Sarah Fell on Tue, 12/05/2020 - 15:22. According to Shep Hyken: "Customers are smarter than
  11. Industry Day 2020 | What we learnt | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/industryday2020
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Industry Day 2020 | What we learnt. Submitted by Sarah Fell on Sun, 06/12/2020 - 11:41. What is the future of services in the new pandemic-driven
  12. Webinar - Feedback from the Frontline | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Feedback from the Frontline. Submitted by Angela Walters on Tue, 13/12/2016 - 10:57. 12 December 2016 - Feedback from the Frontline:
  13. Framework | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/framework
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. FrameworkMay Paper - Enabling Digital Transformation: An Analysis Framework. 24 May 2018. May Paper on 'Enabling Digital Transformation: An
  14. https://cambridgeservicealliance.eng.cam.ac.uk/news/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/news/feed
    17 Jul 2024: the Digital Innovation for Growth team from the Norwegian School of Economics (NHH).
  15. Transition Towards a Data-Driven Business Model (DDBM) | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_Dec2015
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Transition Towards a Data-Driven Business Model (DDBM). This LIVE BROADCAST is a PARTNER ONLY Event (presentation recording will be posted online
  16. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/34/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/34/feed
    17 Jul 2024: field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><h2>Case Study on 'E-Mobility Services - new economic models for ... blank">'E-Mobility Services: New Economic Models for
  17. RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/RECODEFSReport
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. RECDODE Network - Big Data Ecosystem in Re-distributed Manufacturing. Submitted by Angela Walters on Tue, 24/05/2016 - 10:41. The final report
  18. CSA Workshops 2024 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/csa-workshops-2024
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CSA Workshops 2024. Webinars 2024. March 2024. The Future of Digital Service Transformation. Cambridge Service Alliance. Welcome to the Cambridge
  19. Community of Interest | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/community-interest
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of InterestFirst Community of Interest Meeting 2019. 23 April 2019. In collaboration with CTF, Service Research Center at Karlstad
  20. Insights Overview | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/node/1412/insights-overview
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Insights Overview. Insights Overview - List. 2024. 2023. 2020. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique
  21. Business | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/business
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. BusinessBlockchain in Customer Service Management. 9 August 2018. Caterpillar Presentation of Blockchain Results: Feasibility and Cost Analysis.
  22. Xia Han | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/xia-han
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Xia HanBlockchain Paper. 26 October 2018. Return to Rationality, how does Blockchain Empower Traditional Industry? – A case of Everledger’s
  23. Webinar - A Process for B2B Partnerships | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayWebinarFTU
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - A Process for B2B Partnerships. Submitted by Angela Walters on Tue, 09/05/2017 - 11:00. 8 May 2017 - A Process for B2B Partnerships:
  24. Webinar - Business Model Innovation in an Emerging Ecosystem |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarApril2015
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Business Model Innovation in an Emerging Ecosystem. Submitted by Angela Walters on Wed, 22/04/2015 - 13:45. Dr Claire Weiller presents
  25. CITEK16 conference | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CITEK16conference
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CITEK16 conference. Submitted by Angela Walters on Tue, 11/10/2016 - 14:43. Florian Urmetzer presents his research at the CITEK16 conference.
  26. Do you know what your customers really think about you? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Customeranalytics
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Do you know what your customers really think about you? Submitted by Sarah Fell on Thu, 07/05/2020 - 18:27. Research carried out by the Cambridge
  27. Alliance Research presented at IfM PhD Conference | Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/IfMPhDConference
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Alliance Research presented at IfM PhD Conference. Submitted by Angela Walters on Tue, 26/05/2015 - 10:31. Alliance researchers have presented
  28. Keynote at Human Side of Service Engineering Conference | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyAHFE
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Keynote at Human Side of Service Engineering Conference. Submitted by Angela Walters on Thu, 24/08/2017 - 11:50. Dr. Veronica Martinez gave a
  29. MSI Award for Customer Attrition Prevention with Artificial…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyMSIAward
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. MSI Award for Customer Attrition Prevention with Artificial Intelligence project. Submitted by Angela Walters on Wed, 05/07/2017 - 12:01. A new
  30. csa_col_logo.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/csacollogojpg
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. csa_col_logo.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  31. Video - How Can Big Data Create Value? | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/video-big-data
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Video - How Can Big Data Create Value? Submitted by Angela Walters on Tue, 11/08/2015 - 12:20. A New Video on Big Data by Dr Mohamed Zaki,
  32. Video - What is the Shift to Services Executive Course all about? |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017S2Svideo
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Video - What is the Shift to Services Executive Course all about? Submitted by Angela Walters on Sun, 29/10/2017 - 20:11. In this video Florian
  33. Webinars | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/Webinars
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinars. Cambridge Service Alliance Webinar Series. The Alliance holds regular webinars for members of partner organisations to participate in.
  34. ISSIP/NSF Workshop | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarVMWorkshop
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ISSIP/NSF Workshop. Submitted by Angela Walters on Wed, 03/05/2017 - 10:56. Veronica Martinez invited to National Science Foundation & ISSIP
  35. Shift to Services Executive Education Programme | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2018MayS2S
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Shift to Services Executive Education Programme. Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and
  36. EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovEPSRCGrant
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer. Submitted by Angela Walters on Tue, 21/11/2017 - 15:46. OMMS: the
  37. 2016 POMS College of Service Operations (CSO) Mini-Conference |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016POMSMiniConf
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. 2016 POMS College of Service Operations (CSO) Mini-Conference. Submitted by Angela Walters on Thu, 03/03/2016 - 10:12. 2016 Production and
  38. Webinar - Analysis of Health Service Stakeholder Networks: Insights…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016WebinarMarch
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Analysis of Health Service Stakeholder Networks: Insights from Social Media. Submitted by Angela Walters on Tue, 15/03/2016 - 12:22.
  39. UK Defence and Security Innovation Initiative Event | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprFTUDefense
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. UK Defence and Security Innovation Initiative Event. Submitted by Angela Walters on Tue, 25/04/2017 - 10:38. Florian Urmetzer presents Ecosystems
  40. Service platform design | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/HanPlatformDesgin
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service platform design. Submitted by Angela Walters on Wed, 01/03/2017 - 13:57. Xia Han presented his research on 'Bringing Network
  41. Partner Day | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/partner-day
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Partner Day. This is an exclusive event that is only accessible to our Partners. Cambridge Service Alliance. Welcome to the Cambridge Service
  42. July Webinar by Christoph Peters on Modular Service Structures for AI …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JulyWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. July Webinar by Christoph Peters on Modular Service Structures for AI Services. Submitted by Angela Walters on Mon, 09/07/2018 - 15:39. 9 July
  43. June 2018 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JuneNewsletter
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. June 2018 Newsletter. Submitted by Angela Walters on Mon, 04/06/2018 - 15:49. Find out what the Cambridge Service Alliance have been doing and
  44. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/107/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/107/feed
    17 Jul 2024: Generally, platforms have two characteristics, an architectural one an economic one. ... at the wider factors with adoption, they have focused on the economic factors, but there are also problems of the social implications of why a platform is significant
  45. Complexity | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/complexity
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ComplexityComplexity in Services: an interpretative framework. 27 March 2015. The June 2012 paper on 'Complexity in Services: an interpretative
  46. ServiceMax Webinar Introduced the Shift to Services Programme |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017FebS2SWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ServiceMax Webinar Introduced the Shift to Services Programme. Submitted by Angela Walters on Tue, 28/02/2017 - 11:14. Introduction to the Shift
  47. Cambridge Service Week 2017 - Industry Conference | Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017SWIndustry
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Cambridge Service Week 2017 - Industry Conference. Industry one-day Conference as part of Cambridge Service Week. The Cambridge Service Alliance
  48. Firm’s characteristics and servitization performance: A bankruptcy…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202013%20Paper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Firm’s characteristics and servitization performance: A bankruptcy perspective. Submitted by Angela Walters on Thu, 26/03/2015 - 12:28. The May
  49. September Newsletter for the CSA | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018SeptNewsletter
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. September Newsletter for the CSA. Submitted by Angela Walters on Mon, 03/09/2018 - 11:10. September 2018 Newsletter from the Cambridge Service
  50. Webinar on Critical Success Factors | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_8Feb2016
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar on Critical Success Factors. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The presentation recording will be posted online
  51. Report | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/report
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ReportReport: The Potential of Servitisation and other forms of Product-Service Provision for EU SMEs. 24 July 2018. This study provides an

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