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  2. Annual Report | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/resources/annualreport
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Annual Report. Annual report. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the
  3. Presentation | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/presentation
    17 Jul 2024: Economic and Social Research Council.
  4. Servitization | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/servitization
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ServitizationNew Paper: Servitization: A contemporary thematic review of four major research streams. 21 May 2019. This study identifies the key
  5. Podcast - Service in the platform context: a review of the state of…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JulyPodcastHan
    17 Jul 2024: innovation. In this podcast Xia Han explains: 'Generally, platforms have two characteristics, an architectural one an economic one. ... There are obviously problems with adoption but very few people have looked at the wider factors with adoption, they
  6. AI | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ai
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. AIJuly Webinar by Christoph Peters on Modular Service Structures for AI Services. 9 July 2018. 9 July 2018 - Modular Service Structures for the
  7. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovCoI
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of Interest Meeting. November Community of Interest Meeting. The theme for this Community of Interest Meeting will be around the
  8. Feedback from the Frontline: Engaging front-line employees in service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016SeptExecBrief
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Feedback from the Frontline: Engaging front-line employees in service innovation. Submitted by Angela Walters on Tue, 20/09/2016 - 13:48. Latest
  9. Through-Life Accountability: Managing Complex Services | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarJune8
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Through-Life Accountability: Managing Complex Services. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The presentation recording will be
  10. Service Excellent Programme Delivered to Veolia | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017marVeolia
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service Excellent Programme Delivered to Veolia. Submitted by Angela Walters on Wed, 29/03/2017 - 10:53. A Two-Day Service Excellence Programme
  11. Risks of Outcome-Based Service Contracts | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017FebPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Risks of Outcome-Based Service Contracts. Submitted by Angela Walters on Tue, 21/02/2017 - 13:17. February Paper on 'Investigating risks of
  12. Charlotte Jenkins | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/charlotte-jenkins
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Charlotte Jenkins. Charlotte Jenkins. Programme Coordinator. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique
  13. IoAHT | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ioaht
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. IoAHTPodcast - Internet of Animal Health Things - Opportunities and Challenges. 24 September 2015. Podcast by Daniel Smith and Scott Lyle from
  14. December Paper - Buyers Dependence and Financial Performance |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. December Paper - Buyers Dependence and Financial Performance. Submitted by Angela Walters on Thu, 14/12/2017 - 18:58. December 2017 Paper by
  15. Data and Analytics - Data–Driven Business Models: A Blueprint for…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarMay11
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation. WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event. The
  16. Service in the Platform Context | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JunePaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Service in the Platform Context. Submitted by Angela Walters on Mon, 20/06/2016 - 10:52. June paper on 'Service in the Platform Context: A review
  17. Alliance Visitor - Martin Fritze | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayFritze
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Alliance Visitor - Martin Fritze. Submitted by Angela Walters on Mon, 22/05/2017 - 11:08. Welcome to Alliance Visitor, Martin P Fritze, from the
  18. Shift to Services Executive Education Programme | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovS2S
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Shift to Services Executive Education Programme. Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and
  19. CEMEX Workshop | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/cemex-workshop
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CEMEX Workshop. Submitted by Administrator on Fri, 26/10/2018 - 15:33. Blockchain Prototype: Scope and Analysis for CEMEX. On the 22nd October
  20. li-logo.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/li-logopng
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. li-logo.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  21. janet.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/janetjpg-2
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. janet.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge
  22. dig_logo.png | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/diglogopng
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. dig_logo.png. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  23. tu_james.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/tujamesjpg
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. tu_james.jpg. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  24. Webinar - Analysis of Health Service Stakeholder Networks: Insight…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/WebinarMarch2016
    17 Jul 2024: Benjamin Lucas, Department of Marketing and Supply Chain Management, School of Business and Economics, Maastricht University, Netherlands -and- BISS Institute, Heerlen, Netherlands.
  25. Electric Vehicle Rental Services: Project in Okinawa, Japan |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Okinawa%20Report
    17 Jul 2024: Electric vehicles really are a great option for the transportation of the future, for environmental reasons to reduce greenhouse gas emissions, and also for economic reasons.
  26. Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudySage
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Case Study: Moving Towards a Data-Driven Business Model (DDBM) in the Online Newspaper Publishing Industry. Submitted by Angela Walters on Tue, 29
  27. The Servitization of Germany: An International Comparison | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/November%202013%20Paper
    17 Jul 2024: The paper explores the reasons why firms are servitizing, categorizing these drivers in terms of: (i) strategic; (ii) economic; (iii) technological and (iv) environmental.
  28. https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/54/feed

    https://cambridgeservicealliance.eng.cam.ac.uk/taxonomy/term/54/feed
    17 Jul 2024: Understanding the evolution may shed light on the shifts from social to economic, political to legal, and cognitive to computational systems. ... By traditional economic and marketing definitions, value propositions may be confined to either products
  29. Prof Lars Wittell | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/prof-lars-wittell
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Prof Lars Wittell. Prof Lars Wittell. Research Partner. Cambridge Service Alliance. Welcome to the Cambridge Service Alliance…. A unique global
  30. New Membership Model for the Alliance | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018Membership
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. New Membership Model for the Alliance. Submitted by Angela Walters on Wed, 14/03/2018 - 10:08. New Membership Model launched for the Alliance.
  31. CEMEX | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/cemex
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. CEMEXCEMEX Workshop. 26 October 2018. Blockchain Prototype: Scope and Analysis for CEMEX. . Read more at: October 2018 Webinar - How Can
  32. Supplying Innovation - Unlocking Behaviours in the Supply Chain |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MarchPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Supplying Innovation - Unlocking Behaviours in the Supply Chain. Submitted by Angela Walters on Mon, 21/03/2016 - 13:42. March Paper on
  33. EPSRC Institutional Sponsorship Grant 2016 - Small Partnership Awards …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016EPSRCGrant
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. EPSRC Institutional Sponsorship Grant 2016 - Small Partnership Awards. Submitted by Angela Walters on Wed, 30/11/2016 - 10:28. Mohamed Zaki and
  34. Webinar - Supplying Innovation - Jingchen Hou | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MayWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Supplying Innovation - Jingchen Hou. Submitted by Angela Walters on Tue, 10/05/2016 - 11:15. Supplying Innovation - Unlocking
  35. Webinar - Data Diagnostic Tool | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovWebibar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Data Diagnostic Tool. Submitted by Angela Walters on Tue, 15/11/2016 - 11:21. November Webinar on the 'Data Diagnostic Tool' by Dr
  36. European Operations Management Service Forum in Nuremberg | Cambridge …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/ServiceForum16
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. European Operations Management Service Forum in Nuremberg. Submitted by Angela Walters on Tue, 23/02/2016 - 10:57. European Operations Management
  37. Service Week 2018 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/2018SW
    17 Jul 2024: Phil pointed out that for Cisco, like other organisations, the disruption is coming less from competitors or from big economic change, and more from customers.
  38. Zoetis | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/zoetis
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. ZoetisPodcast - Internet of Animal Health Things - Opportunities and Challenges. 24 September 2015. Podcast by Daniel Smith and Scott Lyle from
  39. Inside neural networks | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/neuralnetworks
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Inside neural networks. Submitted by Sarah Fell on Tue, 12/05/2020 - 15:34. Cambridge Service Alliance doctoral student, Tim Pearce, explains how
  40. Why Do Servitized Firms Fail - A Risk-Based Expanation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015DecPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Why Do Servitized Firms Fail - A Risk-Based Expanation. Submitted by Angela Walters on Wed, 16/12/2015 - 11:11. The December paper 'Why Do
  41. A Systems Perspective on Business Model Evolution | Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JunePaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. A Systems Perspective on Business Model Evolution. Submitted by Angela Walters on Thu, 15/06/2017 - 13:00. June Paper Release on ‘A Systems
  42. Claire Weiller | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/claire-weiller
    17 Jul 2024: Claire WeillerE-Mobility Services. 20 September 2016. Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller. .
  43. Jingchen Hou Comment Piece on Supplying Innovation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016BlogUoCJH
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Jingchen Hou Comment Piece on Supplying Innovation. Submitted by Angela Walters on Tue, 17/05/2016 - 11:59. In a comment on the University
  44. JSR Paper Awards for Mohamed Zaki | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/JSRPaperAwards
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. JSR Paper Awards for Mohamed Zaki. Submitted by Angela Walters on Wed, 15/07/2015 - 10:56. Presentation of two awards for Journal of Service
  45. Webinar - Customer Loyalty Predictive Model | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JanWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Customer Loyalty Predictive Model. Submitted by Angela Walters on Tue, 10/01/2017 - 10:30. 9 January 2017 - The Fallacy of the Net
  46. April Paper: Effects of Social Capital on Risks Taken by Suppliers |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2014AprilPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. April Paper: Effects of Social Capital on Risks Taken by Suppliers. Submitted by Angela Walters on Thu, 01/05/2014 - 13:49. Case Studies:
  47. A Taxonomy of Data-driven Business Models used by Start-up Firms |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/March2014Paper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. A Taxonomy of Data-driven Business Models used by Start-up Firms. Submitted by Angela Walters on Thu, 26/03/2015 - 11:19. The March 2014 Paper on
  48. Outcome-oriented contracts in logistics outsourcing relationships |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017SeptPaper
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Outcome-oriented contracts in logistics outsourcing relationships. Submitted by Angela Walters on Sat, 30/09/2017 - 21:08. September Paper by
  49. Caterpillar hosts Community of Interest Meeting | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CoICaterpillar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Caterpillar hosts Community of Interest Meeting. Submitted by Angela Walters on Tue, 16/08/2016 - 14:40. The July Community of Interest Meeting,
  50. Webinar - Big Data Analytics Architecture for Businesses | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JanWebinar
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Webinar - Big Data Analytics Architecture for Businesses. Submitted by Angela Walters on Tue, 16/01/2018 - 09:50. 15 January 2018 - Big Data
  51. Community of Interest Meeting - April - 'Ecosystems' |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016CoIMeeting
    17 Jul 2024: Search site. Cambridge Service Alliance. At the forefront of service transformation in the digital era. Community of Interest Meeting - April - 'Ecosystems'. Submitted by Angela Walters on Tue, 17/05/2016 - 10:03. Details of the April 2016 Community

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