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The Internet of Animal Health Things - Opportunities and Challenges | …
https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudyIoAHT18 Jul 2024: The Internet of Animal Health Things - Opportunities and Challenges. Submitted by Angela Walters on Thu, 23/07/2015 - 16:05. ... The Data-Driven Business Model is applied in the context of precision livestock farming businesses, recognising the desired -
Shift to Services | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/shift-services18 Jul 2024: Lund, Pearson, Dav Bisessar, IBM, Stewart Leinster-Evans, BAE Systems, Graham Pennington, BAE Systems and Daniel Smith, Zoetis. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the -
New Pro-Vice-Chancellor Role for Professor Andy Neely | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017PVCRole18 Jul 2024: Professor Andy Neely, the University of Cambridge's new Pro-Vice-Chancellor of Enterprise and Business Relations. ... Professor Neely said:. “I am delighted to have been offered the role of Pro-Vice-Chancellor for Enterprise and Business Relations. -
Service Engineering in the Era of Industry 4.0 | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneSIG18 Jul 2024: The aim of the Round Table was to discuss on past explorations and future perspectives in Service Management & Engineering research area. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and -
Shift to Services Executive Education Programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovS2S18 Jul 2024: How prototyping a service works. How tools such as emotion mapping, process mapping, business model innovation and blue-printing play a role in service design. ... Defining the business model – focusing on your customers’ needs. Planning your service -
Customer Experience Management and Big Data Workshop | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/CEMWorkshop18 Jul 2024: th. -Tuesday 19. th. January, 2016, which was organised by The Customer Management Leadership Group (CMLG) at Alliance Manchester Business School (Alliance MBS), University of Manchester, UK, in conjunction with Alliance ... MBS Big Data Forum and the -
POMS | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/poms18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Katharina Greve | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/katharina-greve18 Jul 2024: September 2018 Paper. 24 September 2018. September paper on 'Co-Creation in Practice: Objectives and Outcomes' by Katharina Greve, Veronica Martinez and Andy Neely. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Research Directory Overview | Trust & Technology Initiative
https://www.trusttech.cam.ac.uk/research-directory-overview18 Jul 2024: What might be more trustworthy alternatives to current internet business models, such as surveillance capitalism and the attention economy? ... How can we navigate the politics and economics necessary to achieve acceptable levels of security, safety, -
Guest speaker on Data-Driven Business Model | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MBSGuest18 Jul 2024: Guest speaker on Data-Driven Business Model. Submitted by Angela Walters on Wed, 30/11/2016 - 11:00. ... The session discussed the future of Data-Driven Business Models and its implication on established organizations. -
IBM | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/ibm18 Jul 2024: IBMRECODE Sandpit. 17 May 2016. Mohamed Zaki participated in the RECODE Sandpit on 2nd and 3rd March 2016. . ... Ecosystems Evolution Enabled by Technology. Ecosystem evolution enabled by technology – an example in Healthcare Healthcare is changing – -
Business Ecosystems: Towards a Classification Model | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprPaper18 Jul 2024: April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez. ... Business ecosystems are found to differentiate significantly, starting from loosely coupled to highly regulated and -
Invited talk at the BMW Summer School 'Car as a Service' |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/BMWTalk18 Jul 2024: The discussion following the session was very detailed and identified valuable insights for the attendees. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
EurOMA Conference | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMACM18 Jul 2024: Chara Makri attended the 24th EurOMA Conference in Edinburgh to participate in the doctoral seminar and present her paper at the main conference. ... During the seminar, PhD students from around the world, present their research and receive feedback from -
Making and Sustaining the Shift to Services in the Animal Health…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015MayPaper18 Jul 2024: The research findings of this study show that the value proposition aligns five key processes that are particularly oriented towards service design and delivery. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Ecosystems Value Framework Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecPaper18 Jul 2024: The problem is based on a lack of ability to understand the complete value exchange between partners in business ecosystems (this is considering key stakeholders in an ecosystem and focusing ... The research question is: 'What are the different types -
Ecosystems Value Mapping and Analysis | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Research/Ecosystems18 Jul 2024: Interviews and maps of the organisational setup of alliances and business ecosystems in which partners are included. ... Such networks act as business ecosystems in which companies’ business models are closely interdependent, competition goes hand in -
October Paper - Big Data Analytics Architecture for Businesses |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctPaper18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Customer Loyalty Predictive Model Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016OctPaper18 Jul 2024: Therefore, firms require new data-driven methods that combine behavioral and attitudinal data sources. ... This paper provides a framework that holistically assesses and predicts customer loyalty using attitudinal and behavioral data sources. -
EurOMA Conference - Katharina Greve | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMAKG18 Jul 2024: managers and researchers of a living lab as well as companies and co-creators. ... Five critical factors enabling co-creation were identified: Customer Engagement, Relationship Management, Operating Principle, Design Layout, and Data Collection Approach. -
Seminar on Co-Creation in Living Labs - Italy | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayKGSem18 Jul 2024: This seminar has been part of a series of postgraduate lectures in the "Company Networks Management and Design" course at Carlo Cattaneo University (LIUC). ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University -
IET Award for Professor Andy Neely | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016IETaward18 Jul 2024: IET Achievement Medals are awarded to individuals who have made major and distinguished contributions in the various sectors of science, engineering and technology. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Connect with us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About/Connect18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Feedback from the Frontline: Engaging front-line employees in service …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016SeptExecBrief18 Jul 2024: Unfortunately, many companies neglect FLEs as a potential source of knowledge and value. ... Once that model was designed we tested it in a real-world business setting. -
Exploring the Journey to Services | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarPaper18 Jul 2024: March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar. ... Why the pace of service development is important. When the coexistence of basic, intermediate and complex -
Bridging the Co-Creation Gap | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayPaper18 Jul 2024: Particularly, living labs and companies gain deeper understandings on the specific factors that are relevant to consider when engaging in co-creation. ... lab. Five critical factors enabling co-creation were identified: Customer Engagement, Relationship -
Digital Business Transformation and Strategy | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovPaper18 Jul 2024: Digital Business Transformation and Strategy. Submitted by Angela Walters on Sun, 26/11/2017 - 21:29. ... November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'. -
Classification of Noisy Data | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovPaper18 Jul 2024: Digitalization of manufacturing, the Industrial Internet of Things (IIoT) and the fourth industrial revolution are concepts that are getting monumental attention. ... The key to manifesting this idea of informed and automated decision making is an -
MSI Grant for AI Research | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MSIAward18 Jul 2024: University of Oxford), and involving collaboration with companies including UPS, AbbVie, Vanguard, IHG, Colgate, and Adobe. ... media. This means leveraging the intelligent data abstraction capabilities of deep learning, but also improving the training -
Community of Interest Meeting | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017AprCoI18 Jul 2024: The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services and solutions. ... There is no charge to attend Community of Interest meetings, although -
Community of Interest Meeting | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017FebCoI18 Jul 2024: What is the CSA Community of Interest? The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services ... There is no charge to attend Community of Interest -
Wearable Sensor Technology and Business | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JanPaper18 Jul 2024: Wearable Sensor Technology and Business. Submitted by Angela Walters on Mon, 29/01/2018 - 12:47. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. -
CEMEX join the Alliance as a Gold Member | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018FebCEMEX18 Jul 2024: We work hard to develop and deliver the best solutions in cement, ready-mix, and aggregates, transforming ideas into reality. ... The Design Lab Services was launched to research, diffuse and implement new approaches and best practices for Service Design. -
A Small-scale Analysis of Health Service Stakeholder Networks:…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016FebPaper18 Jul 2024: Further, the approaches proposed in this paper are flexible and accessible and can be applied to other not-for-profit and for-profit service contexts. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
2016 POMS CSO Mini-Conference | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016POMSMini18 Jul 2024: The presentations are available below, and include material on the new IBM Academic Initiative for Cloud. ... Creating Business Value and Intelligence in the Digital Era - Ben Amaba, Global Executive for the Hybrid Cloud Products Division, IBM. -
Shift to Services Executive Education Programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2018MayS2S18 Jul 2024: How prototyping a service works. How tools such as emotion mapping, process mapping, business model innovation and blue-printing play a role in service design. ... Defining the business model – focusing on your customers’ needs. Planning your service -
Service Week - Academic Event - SERVICES IN AN AGE OF DIGITAL…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2016SWAcademic18 Jul 2024: B. Data, Ecosystems and Business Models for Services. 11:50. Birth of a Personal Data Eco-System: The HAT. ... Graham Hill. 14:10. Business Models Under Digital Disruption. Steve Street. IBM Universities Relations. -
Webinar - Outcome-oriented Contracts and Outsourcing relationships |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecWebinar18 Jul 2024: Webinar - Outcome-oriented Contracts and Outsourcing relationships. Submitted by Angela Walters on Mon, 11/12/2017 - 22:08. ... Outcome-oriented contracts are used for an increasing range of private and public services. -
Webinar - High-Quality Prediction Intervals for Deep Learning |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JunWebinar18 Jul 2024: Examples include the forecasting of precipitation, energy load, financial metrics, and traffic volume. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Community of Interest | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/community-interest18 Jul 2024: The focus of this year events is on 'How companies can strategically design, pilot and experiment digital services in the new digital age?’. . ... solutions to real industry challenges and deliver value to business. . -
Webinar - Investigating risks of outcome-based service contracts from …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprWebinar18 Jul 2024: This research aims to unpack and analyse risks of OBCs from the providers’ perspective. ... The five dimensions are complexity and dynamism regarding the context, and capability, alignment and dependency regarding the stakeholders. -
Webinar - Through-Life Accountability | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015JuneWebinar18 Jul 2024: The research looks at 17 commercial aircraft accidents that occurred globally between 2006 and 2013. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Webinar - Feedback from the Frontline | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecWebinar18 Jul 2024: Unfortunately, many companies neglect FLEs as a potential source of knowledge and value. ... Once that model was designed we tested it in a real-world business setting. -
Webinar - A Capability-Based View of Service Transitions | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarJuly201518 Jul 2024: the aerospace and defence industry in order to provide evidence on how manufacturing companies configure and orchestrate service-relevant capabilities in practice. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Webinar - Barriers and Facilitators to Incident Reporting | Cambridge …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctWebinar18 Jul 2024: 2 October 2017 - Barriers and Facilitators to Incident Reporting in Servitized Manufacturers - Chara Makri. ... Chara Makri discusses her July paper on 'Barriers and Facilitators to Incident Reporting in Servitized Manufacturers'. -
Community of Interest Meeting - Feburay 2015 | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015%20Feb%20CoI18 Jul 2024: The meeting was a good show case of work done in the area of VHM and proved to be a great success. ... This included options and challenges of installing sensors on the machine, analysis and translating data, and information into actions. -
Cambridge Service Week 2017 - Industry Conference | Cambridge Service …
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017SWIndustry18 Jul 2024: Sean will speak about the newly established digital factory in a company guided by product policy, and will illustrate with cases from the business portfolio. ... The toolkit introduced allows utilization of existing qualitative and quantitative data and -
armin_csa.png | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/armincsapng18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
speakers.png | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/speakerspng18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Unlocking the secrets of customer loyalty | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/customerloyalty18 Jul 2024: behaviour. By combining this framework with advanced machine learning techniques and applying them to attitudinal,. ... emotional and transactional customer datasets in a B2B context, we have developed an approach which was 93% reliable in its prediction
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