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  2. July Paper on 'Coopetition and Business Models' by Chander…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/july-paper
    19 Jul 2024: July Paper on 'Coopetition and Business Models' by Chander Velu. Submitted by Administrator on Mon, 23/07/2018 - 00:13. ... July Paper on 'Coopetition and Business Models' by Chander Velu. Studies have shown that firms are increasingly cooperating and
  3. Big Data Presentation to the National Virtual Incubator Network |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/NVI%20Network
    19 Jul 2024: for medical and business innovation. ... Mohamed Zaki presented his work on data-driven business models, specifically looking at how start-ups create business models by using the data as a key resource.
  4. 2020 Annual Review | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/2020annualreview
    19 Jul 2024: A practical, cross-functional approach to driving digital transformation through business model innovation. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading
  5. Thought Leadership Conference at the University of Queensland |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovMZNZ
    19 Jul 2024: Mohamed participated in the Customer Experience Challenges: Bringing Together Digital, Physical and Social Realms theme with Ruth Bolton, Janet R. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  6. tor_a.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/torajpg
    19 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  7. The Internet of Animal Health Things - Opportunities and Challenges | …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudyIoAHT
    19 Jul 2024: The Internet of Animal Health Things - Opportunities and Challenges. Submitted by Angela Walters on Thu, 23/07/2015 - 16:05. ... The Data-Driven Business Model is applied in the context of precision livestock farming businesses, recognising the desired
  8. Shift to Services | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/shift-services
    19 Jul 2024: Lund, Pearson, Dav Bisessar, IBM, Stewart Leinster-Evans, BAE Systems, Graham Pennington, BAE Systems and Daniel Smith, Zoetis. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the
  9. New Pro-Vice-Chancellor Role for Professor Andy Neely | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017PVCRole
    19 Jul 2024: Professor Andy Neely, the University of Cambridge's new Pro-Vice-Chancellor of Enterprise and Business Relations. ... Professor Neely said:. “I am delighted to have been offered the role of Pro-Vice-Chancellor for Enterprise and Business Relations.
  10. Shift to Services Executive Education Programme | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovS2S
    19 Jul 2024: How prototyping a service works. How tools such as emotion mapping, process mapping, business model innovation and blue-printing play a role in service design. ... Defining the business model – focusing on your customers’ needs. Planning your service
  11. Service Engineering in the Era of Industry 4.0 | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneSIG
    19 Jul 2024: The aim of the Round Table was to discuss on past explorations and future perspectives in Service Management & Engineering research area. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and
  12. Customer Experience Management and Big Data Workshop | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CEMWorkshop
    19 Jul 2024: th. -Tuesday 19. th. January, 2016, which was organised by The Customer Management Leadership Group (CMLG) at Alliance Manchester Business School (Alliance MBS), University of Manchester, UK, in conjunction with Alliance ... MBS Big Data Forum and the
  13. Katharina Greve | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/katharina-greve
    19 Jul 2024: September 2018 Paper. 24 September 2018. September paper on 'Co-Creation in Practice: Objectives and Outcomes' by Katharina Greve, Veronica Martinez and Andy Neely. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the
  14. POMS | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/poms
    19 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  15. Guest speaker on Data-Driven Business Model | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MBSGuest
    19 Jul 2024: Guest speaker on Data-Driven Business Model. Submitted by Angela Walters on Wed, 30/11/2016 - 11:00. ... The session discussed the future of Data-Driven Business Models and its implication on established organizations.
  16. IBM | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ibm
    19 Jul 2024: IBMRECODE Sandpit. 17 May 2016. Mohamed Zaki participated in the RECODE Sandpit on 2nd and 3rd March 2016. . ... Ecosystems Evolution Enabled by Technology. Ecosystem evolution enabled by technology – an example in Healthcare Healthcare is changing –
  17. Business Ecosystems: Towards a Classification Model | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprPaper
    19 Jul 2024: April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez. ... Business ecosystems are found to differentiate significantly, starting from loosely coupled to highly regulated and
  18. Invited talk at the BMW Summer School 'Car as a Service' |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/BMWTalk
    19 Jul 2024: The discussion following the session was very detailed and identified valuable insights for the attendees. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading
  19. EurOMA Conference | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMACM
    19 Jul 2024: Chara Makri attended the 24th EurOMA Conference in Edinburgh to participate in the doctoral seminar and present her paper at the main conference. ... During the seminar, PhD students from around the world, present their research and receive feedback from
  20. Customer Loyalty Predictive Model Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016OctPaper
    19 Jul 2024: Therefore, firms require new data-driven methods that combine behavioral and attitudinal data sources. ... This paper provides a framework that holistically assesses and predicts customer loyalty using attitudinal and behavioral data sources.
  21. Making and Sustaining the Shift to Services in the Animal Health…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015MayPaper
    19 Jul 2024: The research findings of this study show that the value proposition aligns five key processes that are particularly oriented towards service design and delivery. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the
  22. Ecosystems Value Framework Paper | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecPaper
    19 Jul 2024: The problem is based on a lack of ability to understand the complete value exchange between partners in business ecosystems (this is considering key stakeholders in an ecosystem and focusing ... The research question is: 'What are the different types
  23. EurOMA Conference - Katharina Greve | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMAKG
    19 Jul 2024: managers and researchers of a living lab as well as companies and co-creators. ... Five critical factors enabling co-creation were identified: Customer Engagement, Relationship Management, Operating Principle, Design Layout, and Data Collection Approach.
  24. October Paper - Big Data Analytics Architecture for Businesses |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctPaper
    19 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  25. Digital Business Transformation and Strategy | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovPaper
    19 Jul 2024: Digital Business Transformation and Strategy. Submitted by Angela Walters on Sun, 26/11/2017 - 21:29. ... November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'.
  26. MSI Grant for AI Research | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MSIAward
    19 Jul 2024: University of Oxford), and involving collaboration with companies including UPS, AbbVie, Vanguard, IHG, Colgate, and Adobe. ... media. This means leveraging the intelligent data abstraction capabilities of deep learning, but also improving the training
  27. Seminar on Co-Creation in Living Labs - Italy | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayKGSem
    19 Jul 2024: This seminar has been part of a series of postgraduate lectures in the "Company Networks Management and Design" course at Carlo Cattaneo University (LIUC). ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University
  28. IET Award for Professor Andy Neely | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016IETaward
    19 Jul 2024: IET Achievement Medals are awarded to individuals who have made major and distinguished contributions in the various sectors of science, engineering and technology. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the
  29. Ecosystems Value Mapping and Analysis | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/Research/Ecosystems
    19 Jul 2024: Interviews and maps of the organisational setup of alliances and business ecosystems in which partners are included. ... Such networks act as business ecosystems in which companies’ business models are closely interdependent, competition goes hand in
  30. Connect with us | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/Connect
    19 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  31. Feedback from the Frontline: Engaging front-line employees in service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016SeptExecBrief
    19 Jul 2024: Unfortunately, many companies neglect FLEs as a potential source of knowledge and value. ... Once that model was designed we tested it in a real-world business setting.
  32. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017AprCoI
    19 Jul 2024: The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services and solutions. ... There is no charge to attend Community of Interest meetings, although
  33. Exploring the Journey to Services | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarPaper
    19 Jul 2024: March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar. ... Why the pace of service development is important. When the coexistence of basic, intermediate and complex
  34. Bridging the Co-Creation Gap | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayPaper
    19 Jul 2024: Particularly, living labs and companies gain deeper understandings on the specific factors that are relevant to consider when engaging in co-creation. ... lab. Five critical factors enabling co-creation were identified: Customer Engagement, Relationship
  35. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017FebCoI
    19 Jul 2024: What is the CSA Community of Interest? The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services ... There is no charge to attend Community of Interest
  36. Wearable Sensor Technology and Business | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JanPaper
    19 Jul 2024: Wearable Sensor Technology and Business. Submitted by Angela Walters on Mon, 29/01/2018 - 12:47. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
  37. Classification of Noisy Data | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovPaper
    19 Jul 2024: Digitalization of manufacturing, the Industrial Internet of Things (IIoT) and the fourth industrial revolution are concepts that are getting monumental attention. ... The key to manifesting this idea of informed and automated decision making is an
  38. CEMEX join the Alliance as a Gold Member | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018FebCEMEX
    19 Jul 2024: We work hard to develop and deliver the best solutions in cement, ready-mix, and aggregates, transforming ideas into reality. ... The Design Lab Services was launched to research, diffuse and implement new approaches and best practices for Service Design.
  39. A Small-scale Analysis of Health Service Stakeholder Networks:…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016FebPaper
    19 Jul 2024: Further, the approaches proposed in this paper are flexible and accessible and can be applied to other not-for-profit and for-profit service contexts. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  40. 2016 POMS CSO Mini-Conference | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016POMSMini
    19 Jul 2024: The presentations are available below, and include material on the new IBM Academic Initiative for Cloud. ... Creating Business Value and Intelligence in the Digital Era - Ben Amaba, Global Executive for the Hybrid Cloud Products Division, IBM.
  41. Research Directory Overview | Trust & Technology Initiative

    https://www.trusttech.cam.ac.uk/research-directory-overview
    19 Jul 2024: What might be more trustworthy alternatives to current internet business models, such as surveillance capitalism and the attention economy? ... How can we navigate the politics and economics necessary to achieve acceptable levels of security, safety,
  42. Media | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/media
    19 Jul 2024: 24 July 2018. This Publicly Available Specification (PAS) offers guidance to leaders of the UK industry that may enable manufacturing and solution providers in all sectors to win business, gain market ... 3 February 2015. Interview with Andy Neely in
  43. Professor Mohamed Zaki | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/directory/MohamedZaki
    19 Jul 2024: 29 January 2016- Career Talks- Video: Data disruption and new business models in the education sector, Cambridge University Press Education department. ... 09 April 2015- Cambridge Service Alliance Podcast-Data and Analytics - Data-Driven Business Models.
  44. Service Excellent Programme Delivered to Veolia | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017marVeolia
    19 Jul 2024: 22 . March 2017. The participants were business unit managers from Veolia Water Technologies and other Veolia product groups. ... Then, the bespoke programme was designed and executed. The work included the development of service innovations for the
  45. Podcast Interview with Deputy Director Dr Mohamed Zaki | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyPodcastMZ
    19 Jul 2024: Customers are looking at the whole solution and they are rethinking their business models from being production orientated to solutions orientated.”. ... That is where firms are investing at the moment, people are looking at new revenue streams and
  46. Professor Chander Velu - Institute for Manufacturing (IfM)

    https://www.ifm.eng.cam.ac.uk/people/cv236/
    Velu, C. (2018) Coopetition and Business Models, in Chiambaretto, P., Czakon, W., Anne-Sophie Fernandez, A and Le Roy, F. ... Milward, S and C. Velu (2010). Market Channels and Business Models for Rural Areas, Effective Executive, 13(6): 10-21.
  47. IoAHT | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/ioaht
    19 Jul 2024: Webinar delivered by Daniel Smith and Scott Lyle from Zoetis and Mohamed Zaki, Cambridge Service Alliance. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading
  48. Why Do Servitized Firms Fail - A Risk-Based Expanation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2015DecPaper
    19 Jul 2024: Using data from a sample of 75 servitized and 54 non-servitized bankrupted manufacturers, we find that the presence of a service business increases overall bankruptcy risks for the supplying firm. ... Managers should therefore carefully consider
  49. Service in the Platform Context | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016JunePaper
    19 Jul 2024: Platform based business models, which match the needs between two or more parties, are becoming ever more important in today’s economy. ... Companies such as Uber and AirBnB are disrupting their industries in a dramatic way.
  50. Webinar on Re-Distributing the Future of Consumer Goods | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/RecodeWebinar
    19 Jul 2024: and how by combining big data it could not just re-define the consumer goods industry but also change the economics and organization of manufacturing, to enable more resilient systems towards ... Welcome to the Cambridge Service Alliance…. A unique
  51. Alliance Visitor - Martin Fritze | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayFritze
    19 Jul 2024: The project seeks to conceptually examine and empirically investigate strategic threats of servitization. ... Martin has been appointed as a visiting researcher at Imperial College London and National University of Singapore.

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