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19 Jul 2024: Therefore, firms require new data-driven methods that combine behavioral and attitudinal data sources. ... This paper provides a framework that holistically assesses and predicts customer loyalty using attitudinal and behavioral data sources.

19 Jul 2024: The research findings of this study show that the value proposition aligns five key processes that are particularly oriented towards service design and delivery. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the

19 Jul 2024: University of Oxford), and involving collaboration with companies including UPS, AbbVie, Vanguard, IHG, Colgate, and Adobe. ... media. This means leveraging the intelligent data abstraction capabilities of deep learning, but also improving the training

19 Jul 2024: managers and researchers of a living lab as well as companies and co-creators. ... Five critical factors enabling co-creation were identified: Customer Engagement, Relationship Management, Operating Principle, Design Layout, and Data Collection Approach.

19 Jul 2024: This seminar has been part of a series of postgraduate lectures in the "Company Networks Management and Design" course at Carlo Cattaneo University (LIUC). ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University

19 Jul 2024: IET Achievement Medals are awarded to individuals who have made major and distinguished contributions in the various sectors of science, engineering and technology. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the

19 Jul 2024: Unfortunately, many companies neglect FLEs as a potential source of knowledge and value. ... Once that model was designed we tested it in a real-world business setting.

19 Jul 2024: March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar. ... Why the pace of service development is important. When the coexistence of basic, intermediate and complex

19 Jul 2024: Particularly, living labs and companies gain deeper understandings on the specific factors that are relevant to consider when engaging in co-creation. ... lab. Five critical factors enabling co-creation were identified: Customer Engagement, Relationship

19 Jul 2024: Digital Business Transformation and Strategy. Submitted by Angela Walters on Sun, 26/11/2017 - 21:29. ... November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'.