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Cambridge Service Alliance | At the forefront of service…
https://cambridgeservicealliance.eng.cam.ac.uk/18 Jul 2024: Video | What is the future of digitally-enabled services? Insights from leading industrialists and academics at our most recent Industry Day. ... Podcast - Deputy Director and the CSA. Podcast interview with Dr Mohamed Zaki, following his appointment as -
Seminar: Supply chain economics and business models for Offsite…
https://cambridgeservicealliance.eng.cam.ac.uk/Events/seminar-supply-chain18 Jul 2024: Seminar: Supply chain economics and business models for Offsite Manufacturing. Tuesday 27th April 2021, 13:00-16:30hrs (UTC). ... An assessment of implications for market entry strategies, business planning and the ongoing relationship with Government -
Past Events | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/past-events18 Jul 2024: IFM Engage course: The new era of customer experience: Optimising engagement across digital, physical and social channels. ... Seminar: Supply chain economics and business models for Offsite Manufacturing. -
Jan Bluemel | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/jan-bluemel18 Jul 2024: Property strategy development for service intense business models. ... He holds a B.Sc. in Mechanical Engineering and Business Administration from RWTH Aachen University, Germany. -
Presentations to the ATOS for Gold programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/ATOS18 Jul 2024: They talked about service business model innovation and service design, exploring how these ideas applied both to ATOS and their wider client base. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Consulting/ Consultancy Projects | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Business/Consulting18 Jul 2024: Service Business Model: A Capability Assessment. ... Digital Twins Business Model Assessment. -
Webinar | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/webinar18 Jul 2024: Webinar 10 December 2018. 16 December 2018. Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar. . ... 9 July 2018. 9 July 2018 - Modular Service -
Downloads | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
tor_a.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/torajpg18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Connect with us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About/Connect18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Events | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Customer Experience Management and Big Data Workshop | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/CEMWorkshop18 Jul 2024: th. -Tuesday 19. th. January, 2016, which was organised by The Customer Management Leadership Group (CMLG) at Alliance Manchester Business School (Alliance MBS), University of Manchester, UK, in conjunction with Alliance ... MBS Big Data Forum and the -
Gautam Jha | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/gautam-jha18 Jul 2024: toughest business and technology challenges. ... Gautam serves on transformation boards to advise senior executives with his practice-based experience and research-based knowledge. -
Annual Report | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/annualreport18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Big Data | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/big-data18 Jul 2024: Read more at: Wearable Sensor Technology and Business.. ... Wearable Sensor Technology and Business. 29 January 2018. Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius -
Resources | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources18 Jul 2024: Materials released in audio or visual format are also available. We have Videos which explain the Cambridge Service Alliance and its work. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and -
Service and Solutions in an Age of Digitally Enabled Platforms |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/SOMFAndy18 Jul 2024: Andy Neely gave a keynote speech at the 9th Service Operations Management Forum (SOMF) held at Copenhagen Business School in Denmark. ... He repeated this talk at the Utah Product and Service Innovation Conference in February. -
Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/newsletter18 Jul 2024: June 2018 Newsletter. 4 June 2018. Find out what the Cambridge Service Alliance have been doing and how you can get involved. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the -
Helen Zhao | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/helen-zhao18 Jul 2024: Prior to starting her PhD, she obtained a dual degree in Informatics and Economics from the University of Washington, and a master's degree in Technology Policy from the University of ... Cambridge Judge Business School. -
About Us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About18 Jul 2024: Since then, digitalisation has transformed the business landscape. Today, our principal focus is on harnessing digital technologies and big data to create new business models, drive revenues and increase customer loyalty. ... We run them both for -
Florian Presents at ITEC 2016 | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016ITEC18 Jul 2024: ITEC is the international forum for the military simulation, training and education community. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. -
NPS | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/nps18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Study | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Study18 Jul 2024: Study. The Cambridge Service Alliance provides education and insights to students and collaborates with researchers in the field of complex services and digital transformation. ... Welcome to the Cambridge Service Alliance…. A unique global alliance -
Video from Veronica Martinez on Servitization | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/Video_VM18 Jul 2024: Services are the key to creating a more diversified business and to building stronger customer relationships, she argues. ... Veronica suggests that in future, the interaction of systems, processes and technology will provide a route to ‘total -
Papers | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/papers18 Jul 2024: PapersJune paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'. ... 26 June 2018. June paper on 'Modular Service Structures for the -
News | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news18 Jul 2024: Read more at: DIG (Digital Innovation for Growth) Study Tour: AI in Business, Innovation, and in Services.. ... DIG (Digital Innovation for Growth) Study Tour: AI in Business, Innovation, and in Services. -
EuBC Research Award 2016 - Florian Urmetzer | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/EuBCAward18 Jul 2024: The European Business Circle (EuBC) is an international and independent non-profit association of entrepreneurs and distinguished personages from business, politics, academia and society. ... Florian was awarded for his research in the area of service -
Andy Neely | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/andy-neely18 Jul 2024: Neely. . Read more at: Business Ecosystems: Towards a Classification Model.. ... Business Ecosystems: Towards a Classification Model. 20 April 2017. April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely -
Business | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Business18 Jul 2024: Business. Join the Cambridge Service Alliance to:. Achieve competitive advantage through pioneering research from one of the world's leading universities. ... our annual flagship event that brings together industrialists, academics and policymakers to -
Blockchain: driving productivity, traceability and customer…
https://cambridgeservicealliance.eng.cam.ac.uk/news/blockchain18 Jul 2024: Blockchain: driving productivity, traceability and customer experience in supply chains. Submitted by Sarah Fell on Thu, 07/05/2020 - 17:52. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge -
POMS | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/poms18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Contact Us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Contact18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
AI | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/ai18 Jul 2024: Read more at: June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'.. ... June paper on 'Modular Service Structures for the -
Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarMZ18 Jul 2024: Enterprise and Business Relations. ... Professor Neely intends to stay involved in the Alliance and participate as actively as he can. -
Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Newsletter18 Jul 2024: Newsletter. The Alliance produces regular email newsletter updates of activities, research and events. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Engineering Services - Unpacking Value Exchange | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016AprilPaper18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Customer Experience Analytics - Marketing Science Institute Award |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/MSIAward18 Jul 2024: customer experience attributes) from different CX frameworks, in online customer reviews and social media activity;. ... emotional dialecticism and emotional differentiation) when they manifest in customer recounts of their experiences; and. -
Mohamed Zaki | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/mohamed-zaki18 Jul 2024: New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective. ... 9 July 2018. 9 July 2018 - Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models - by -
Big Data Presentation to the National Virtual Incubator Network |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/NVI%20Network18 Jul 2024: for medical and business innovation. ... Mohamed Zaki presented his work on data-driven business models, specifically looking at how start-ups create business models by using the data as a key resource. -
guatam.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/guatamjpg18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Surviving in the Higher Education Market Place | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/MOOCS18 Jul 2024: Massive Open Online Courses (MOOCs) are changing the business models of higher education in the UK and elsewhere in the World. ... You could see a scenario where the business model allows people to sign up for the MOOC and get the content free, but they -
EurOMA 2016 Conference - Alliance Research Presented | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016Euroma18 Jul 2024: iii) Chara Makri on 'Critical incidents in complex service contracts: Safety Challenges and Means of Prevention'; and. ... iv) Ornella Benedettini, who presented on how manufacturers link advanced services and service expansion;. -
Perkins Host the July Community of Interest Meeting | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulCoI18 Jul 2024: Veronica Martinez presented her recent work on technological platforms and its implication on service business models. ... Mariam presented her work on digital transformation strategy and insights from consultancy world. -
2015 Annual Meeting of the Academy of Management | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015aom18 Jul 2024: The CSA was represented by Veronica Martinez and Florian Urmetzer. Veronica organised and chaired a symposium together with Andy Neely on the topic: 'Services, Platforms, Business Model Innovations and the Implications ... Key experts from the fields of -
Monthly Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/monthly-paper18 Jul 2024: Read more at: July Paper on 'Coopetition and Business Models' by Chander Velu.. ... July Paper on 'Coopetition and Business Models' by Chander Velu. 23 July 2018. -
2020 Annual Review | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/2020annualreview18 Jul 2024: A practical, cross-functional approach to driving digital transformation through business model innovation. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Guest speaker on Data-Driven Business Model | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MBSGuest18 Jul 2024: Guest speaker on Data-Driven Business Model. Submitted by Angela Walters on Wed, 30/11/2016 - 11:00. ... The session discussed the future of Data-Driven Business Models and its implication on established organizations. -
Video | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/video18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Thought Leadership Conference at the University of Queensland |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovMZNZ18 Jul 2024: Mohamed participated in the Customer Experience Challenges: Bringing Together Digital, Physical and Social Realms theme with Ruth Bolton, Janet R. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Charlotte Jenkins | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/charlotte-jenkins18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
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