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  2. Comms kits | IT Help and Support

    https://help.uis.cam.ac.uk/resources/comms
    30 Jun 2024: Please feel free to download and distribute within your department or institution. ... ZIP). 10. Secure data storage. ZIP). 11. Secure your confidential data before disposal.
  3. Downloading training course files | IT Help and Support

    https://help.uis.cam.ac.uk/service/support/training/downloads
    30 Jun 2024: Download supporting course materials. How to download the files (Windows). The instructions may vary slightly depending on your operating system or browser. ... When the link is clicked, the ZIP file will save to your Downloads folder (unless you specify
  4. Google FAQs | IT Help and Support

    https://help.uis.cam.ac.uk/google-faq
    30 Jun 2024: Google does not guarantee to store your data in the UK or EU. ... Unfortunately, it's not possible to migrate accounts. However, you can export and download data from Google apps and then upload it to your new account, if you wish.
  5. Creating digital content that’s accessible  | IT Help and Support

    https://help.uis.cam.ac.uk/policies/web-accessibility-guidelines
    30 Jun 2024: Use WebAIM contrast checker to make sure there's enough contrast between your text and the background. ... Use the Hemingway editor (website) to help make your writing easy to read .
  6. Check-in to a meeting room using a Booker QR code | IT Help and…

    https://help.uis.cam.ac.uk/booker/room-requestor-guide/check-meeting-room-using-booker-qr-code
    30 Jun 2024: Alternatively, you can also download a QR code scanning app. You will need to have a confirmed booking in order to check-in. ... You should now see a confirmation screen with your booking details. Select 'Check-in' to complete the process.
  7. IT services for students | IT Help and Support

    https://help.uis.cam.ac.uk/new-starters/get-started-with-it-for-new-students/it-services-students
    30 Jun 2024: Google Workspace for Education . Download Google's suite of office apps, including Google Calendars and Hangouts – use your @cam email address to access. ... Get help with your studies . There are lots of online resources to help your studies:.
  8. Lock your Screen comms kit | IT Help and Support

    https://help.uis.cam.ac.uk/downloads/lock-your-screen-comms-kit
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Lock your Screen comms kit.
  9. Antivirus software | IT Help and Support

    https://help.uis.cam.ac.uk/service/security/antivirus
    30 Jun 2024: Download free software. Students. Download and install antivirus software for your operating system:. ... It also scans all the files you download. You don’t need to take any further action to ensure your machine is protected.
  10. Panopto desktop recorder software upgrade needed from 22 July | IT…

    https://help.uis.cam.ac.uk/news/panopto-desktop-recorder-software-upgrade-needed-22-july
    30 Jun 2024: Instructions on how to check your software version and upgrade are available on our Panopto Education Video Support pages (requires Moodle Login). ... You’ll need the administrative permissions to install software on your machine to be able to upgrade
  11. Microsoft 365 for Education | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/365
    30 Jun 2024: What you get. How to access it. Log into office.com using your University Microsoft account. ... Username: [Your CRSid]@cam.ac.uk. Password: Your University account password (formerly called Raven).
  12. Set up your IT before you start at Cambridge | IT Help and Support

    https://help.uis.cam.ac.uk/new-starters/get-started-with-it-for-new-students/set-up-your-it-before-you-start
    30 Jun 2024: It makes it easy to reset your University account password if you forget it. ... Google Workspace for Education . Download Google's suite of office apps, including Google Calendars and Hangouts – use your @cam email address to access:.
  13. Encrypt your Laptop Data comms kit | IT Help and Support

    https://help.uis.cam.ac.uk/downloads/encrypt-your-laptop-data-comms-kit
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Encrypt your Laptop Data comms kit.
  14. Reference management programs | IT Help and Support

    https://help.uis.cam.ac.uk/service/supporting-research/ref-mgmt
    30 Jun 2024: If you have legitimate reasons (such as preparing a systematic review article) for wanting to download the whole of a journal to your local device, it is advisable to contact the ... In other cases, you should seek to limit the load your software is
  15. Set up your IT: professional services staff | IT Help and Support

    https://help.uis.cam.ac.uk/new-starters/get-started-with-it-professional-services-staff/set-up-your-it-professional-services-staff
    30 Jun 2024: Choose your institution, and download any software you require. ... You should see Outlook in the list of apps . On the ‘Welcome to Outlook’ screen, enter your [your crsid]@cam.ac.ukand select ‘Connect’.
  16. Secure Personal Data Before Disposal comms kit | IT Help and Support

    https://help.uis.cam.ac.uk/downloads/secure-personal-data-disposal-comms-kit
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Secure Personal Data Before Disposal comms kit. Contact us. Information provided by:. UIS facilities. Resources. UIS websites. 2024 University of Cambridge.
  17. Install Trellix antivirus software on macOS Ventura and Sonoma | IT…

    https://help.uis.cam.ac.uk/service/security/antivirus/mac
    30 Jun 2024: macOS. The following instructions are for macOS Ventura and Sonoma. Please refer to our separate instructions if your Mac is running Monterey. ... ENSM 10.7.9 updated September '23). Open your 'Downloads' folder and double click the downloaded file to
  18. Graduation Photography Archive and PandIS (Photography and…

    https://help.uis.cam.ac.uk/service/printing/itstaff/pandis
    30 Jun 2024: To order your graduation photo from this period please complete the following steps:. ... download and fill in this form (editable pdf). save the form as a pdf with your name in the title.
  19. Strengthen your University Password comms kit | IT Help and Support

    https://help.uis.cam.ac.uk/downloads/strengthen-your-university-password-comms-kit
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Strengthen your University Password comms kit.
  20. Leaving the University | IT Help and Support

    https://help.uis.cam.ac.uk/service/accounts-passwords/leaving
    30 Jun 2024: 1. Move your files . Clear your accounts and download any files stored in Microsoft OneDrive or Google Drive. ... If your colleagues still need access, move your files to shared folders or drives.
  21. MATLAB installation instructions | IT Help and Support

    https://help.uis.cam.ac.uk/service/software/matlab
    30 Jun 2024: Click on 'Support' (menu along top). Select 'Download Products'. Choose your download. ... It will take some time to download the the files, so make sure you have the bandwidth to cope.
  22. Set up your Multi-factor Authentication comms kit | IT Help and…

    https://help.uis.cam.ac.uk/downloads/set-your-multi-factor-authentication-comms-kit
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Set up your Multi-factor Authentication comms kit.
  23. University Zoom account | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/university-zoom-account
    30 Jun 2024: Licensing costs could be reduced for departments and institutions. You don’t have to administer your own Zoom subscription. ... If you already have a paid Zoom account, you can migrate your account to the University’s Zoom account.
  24. Connect to eduroam wifi on Chrome OS | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam/chrome-os
    30 Jun 2024: Select "Click here to download your eduroam installer". Select "University of Cambridge" from the list of organisations. ... Select 'Download your eduroam installer Chrome OS'. The installer will then be downloaded to your device.
  25. Information security best practice for working from home | IT Help…

    https://help.uis.cam.ac.uk/service/security/cyber-security-awareness/wfh-security
    30 Jun 2024: If you do not currently have access to the University's Office365 suite, you can download it onto your home device as well as your other devices (such as your own ... only download software from a reputable source. take advice from your local IT
  26. Connect to eduroam wifi on Android | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam/android
    30 Jun 2024: Your existing eduroam connection will stop working on 31 January 2024 if you do not. ... Step 1: Connect to UniOfCam-Guest wifi network temporarily. You need to connect to an existing internet connection on your Android device to download the
  27. Connect to eduroam wifi on Linux | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam/linux
    30 Jun 2024: Select the 'download your eduroam installer' button. A pop-up window will appear listing nearby profiles, check that 'United Kingdom' is selected next to 'Show organisations in' at the bottom of ... Select 'University of Cambridge'. Select
  28. Install or update the Panopto desktop recorder | IT Help and Support

    https://help.uis.cam.ac.uk/service/teaching-and-learning/lecture-capture/how-make-and-edit-recordings/install-or-update-panopto
    30 Jun 2024: link required). To download and install the Panopto recorder:. Go to the Moodle course to which you want to upload your lecture or presentation. ... Select Windows or Mac to download the relevant desktop recorder for your computer.
  29. Fix your wifi connection | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/fix-your-wifi-connection
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Fix your wifi connection. ... Please download and save the eduroam CAT file, and then run it from your usual download folder instead.
  30. Connect to eduroam wifi on macOS | IT Help and Support

    https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam/mac-os-x
    30 Jun 2024: Step 3: Install the eduroam profile on your device. You will need to download the eduroam profile onto each of your Apple devices. ... Authenticate via TouchID or the password you use to log into your Mac.
  31. Matlab certified online training | IT Help and Support

    https://help.uis.cam.ac.uk/service/support/training/matlab-online-training
    30 Jun 2024: Learning at your own pace. Receive instant feedback. Share progress report and course certificate. ... After completing the training, you can download and print a certificate to share on your LinkedIn profile, CV or other learning and development records.
  32. Getting started with your single-user UMD Windows device | IT Help…

    https://help.uis.cam.ac.uk/service/desktop-services/umd/getting-started-windows
    30 Jun 2024: Go to the password management app, and log in to change your password. ... Choose your institution, and download any software you require. After initial setup.
  33. FAQ: I want to use one of the online databases linked from Endnote…

    https://help.uis.cam.ac.uk/service/supporting-research/ref-mgmt/faqs/v26
    30 Jun 2024: Most of the databases require you to download your references using a web browser and them import into EndNote using a filter. ... Some will allow you to download in a form which will automatically open with EndNote.
  34. Monitor your SharePoint permissions | IT Help and Support

    https://help.uis.cam.ac.uk/service/collaboration/365/sharepoint/monitor-your-sharepoint-permissions
    30 Jun 2024: Search site. IT Help and Support. University Information Services. Monitor your SharePoint permissions. ... Go to the 'Files' tab in your Teams site and select the 3 dots next to the 'Download' option in the top menu.
  35. Adding videos to web pages and restricting access | IT Help and…

    https://help.uis.cam.ac.uk/service/collaboration/sms/sms-embedding
    30 Jun 2024: Find an Institution using the search, or browse to your Institution via Your Page. ... and event, you must be sure that is adequately covered in your text.
  36. Cancellation of computing accounts | IT Help and Support

    https://help.uis.cam.ac.uk/service/accounts-passwords/it-staff/accounts/cancellation
    30 Jun 2024: You can review the list in the context of your local knowledge (e.g. ... Note that if you click on the URL link, you'll either download the calendar file or import it directly into your calendar, depending on the software you use, and the
  37. List of managed VPNs | IT Help and Support

    https://help.uis.cam.ac.uk/service/network-services/remote-access/uis-vpn/managed-list
    30 Jun 2024: based on the CN of the VPN gateway, as described in our instructions for your OS. ... You are encouraged to move to this configuration method even if you currently download the certificate, as all certificates will soon become "automatically validated".
  38. Antivirus protection: keep it updated | IT Help and Support

    https://help.uis.cam.ac.uk/service/security/antivirus/check-your-antivirus-software-is-up-to-date
    30 Jun 2024: time. Compare the version your machine is running with the latest version listed on the download page. ... Compare the version your machine is running with the latest version listed on the download page.
  39. Remote access using Chrome on Windows | IT Help and Support

    https://help.uis.cam.ac.uk/service/network-services/remote-access/acn-remote-access/vpn-chrome
    30 Jun 2024: Your browser will download a remote desktop protocol (.rdp) file. It will appear in the bottom left of your browser window. ... When you want to close the connection, click on the Windows button, your profile icon and select 'Sign out' from the pop-up
  40. Managing a wiki | IT Help and Support

    https://help.uis.cam.ac.uk/service/websites-and-intranets/managed-wiki-service/managing-wiki
    30 Jun 2024: To use Bulk update to add users:-. Select Download and save the file of existing users to your computer. ... Put all the details in the file that you will upload to your wiki.
  41. Upgrade from McAfee to Trellix antivirus software on macOS | IT Help…

    https://help.uis.cam.ac.uk/service/security/antivirus/upgrade-mcafee-trellix-antivirus-software-macos
    30 Jun 2024: Open your ‘Downloads’ folder and double click the downloaded file to open it. ... Choose ‘Move to Bin’. If your computer’s operating system is macOS Ventura (follow Apple’s instructions on how to check your operating system), you will see a
  42. Enable students to download recordings as a video podcast | IT Help…

    https://help.uis.cam.ac.uk/service/teaching-and-learning/lecture-capture/share-and-publish-recordings/enable-students-download
    30 Jun 2024: As a creator, you can also download your videos to watch offiline, save locally on your computer, upload to other platforms or edit using third-party software. ... How students can download your podcasts. Once you have authorised users to download your
  43. Install Trellix antivirus software on macOS Monterey | IT Help and…

    https://help.uis.cam.ac.uk/service/security/antivirus/mac/install-trellix-antivirus-software-macos-monterey
    30 Jun 2024: The following instructions are for macOS Monterey. Please refer to our separate instructions if your Mac is running Ventura or Sonoma. ... ENSM 10.7.9 updated September '23). Open your ‘Downloads’ folder and double click the downloaded file to open it
  44. Windows 11 upgrade for University Managed Desktops (UMDs) | IT Help…

    https://help.uis.cam.ac.uk/service/desktop-services/umd/windows-11-upgrade-university-managed-desktops-umds
    30 Jun 2024: New features: Access to new tools and functionalities designed to improve your work experience. ... If your device is eligible and ready to run the newest version of Windows, select‘Download and install’.
  45. Importing publications from Elements into Drupal | IT Help and Support

    https://help.uis.cam.ac.uk/service/websites-and-intranets/websites/drupal/staff-profiles-drupal/importing-publications-elements
    30 Jun 2024: Let us know whether you want to download all publications or just your favourites. ... It will download to your profile, if you've set it up to show your favourites.
  46. Microsoft Teams Telephony: migration information for Telecoms Liaison …

    https://help.uis.cam.ac.uk/service/phones/microsoft-teams-phone/microsoft-teams-telephony-migration-information-telecoms
    30 Jun 2024: We don't support toll-free dial-in numbers. How can your users switch to Teams Telephony? ... For University-specific information, see also:. Comms kit. Download our comms kit to help you communicate the benefits of switching to your users.
  47. Webforms in Drupal | IT Help and Support

    https://help.uis.cam.ac.uk/service/websites-and-intranets/websites/drupal/creating-drupal-content/webforms-drupal
    30 Jun 2024: Before you start. Review the University's data protection requirements before creating and publishing your form. ... Do not switch on emails if your form collects any confidential or sensitive data.
  48. Managed Endpoint Protection Service: guide for institutions | IT Help …

    https://help.uis.cam.ac.uk/service/security/antivirus/managed-antivirus-software/guide
    30 Jun 2024: Smart installer. Download and run the SmartInstall.exe. Deploying the agent using ePO. ... Download FramePkg_x_x.exe to an empty folder on your desktop, and run the following command, after modifying it.
  49. Keep your UMD Mac operating system up to date | IT Help and Support

    https://help.uis.cam.ac.uk/service/desktop-services/umd/getting-started-macos/keep-your-umd-mac-operating-system-date
    30 Jun 2024: You will be forced to update your device after 10 days from the software release. ... How to update your software . By default, your managed Apple macOS device will download the latest version available when it is released and notify when it is ready
  50. Leavers' email from UIS sent to participants of the pilot | IT…

    https://help.uis.cam.ac.uk/service/email/address-allocation-policy/email-address-allocation-and-retention-policy-pilot/leavers
    30 Jun 2024: Follow these 5 steps if you’re leaving the University . Clear your accounts and ensure you have download any files stored in Microsoft OneDrive. ... If your colleagues still need access, move your files to shared folders or drives.
  51. How to use Panopto for lecture capture and educational videos  | IT…

    https://help.uis.cam.ac.uk/service/teaching-and-learning/lecture-capture/how-use-panopto-lecture-capture-and-educational-videos
    30 Jun 2024: Students. Find out how you can use lecture capture effectively to support your learning. ... 2. Then download and install the Panopto recording software to your own Mac or Windows device.

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