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IT Help and Support | University Information Services
https://help.uis.cam.ac.uk/1 Jul 2024: Download How to get your @cam email account. ... ForVisit Download Find out how toUIS Service Desk. To reset your multi-factor authentication or University account password (formerly Raven):. -
Antivirus software | IT Help and Support
https://help.uis.cam.ac.uk/service/security/antivirus1 Jul 2024: Download free software. Students. Download and install antivirus software for your operating system:. ... If you have a self-managed Mac or PC, you can download and install the antivirus software we provide using the links above. -
AWS with RONIN | IT Help and Support
https://help.uis.cam.ac.uk/cloud/aws-ronin1 Jul 2024: AWS and RONIN. Get AWS resources using our cloud research platform and manage them using RONIN. ... It also gives expenditure tracking including breakdowns by cost centre, project, cost type and source of funds. -
Past Events | IT Help and Support
https://help.uis.cam.ac.uk/events/past-events1 Jul 2024: Please join Ian Leslie, UIS Director, and Chris Russell, our new Chief Operating Officer, for a University Information Services (UIS) hybrid briefing event. ... It will feature presenters from RONIN, Amazon, UIS and a RONIN user at Cambridge. -
1.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/1jpg1 Jul 2024: Search site. IT Help and Support. University Information Services. 1.jpg. Alt Text:. -
Moodle upgrade | IT Help and Support
https://help.uis.cam.ac.uk/news/moodle-upgrade1 Jul 2024: An upgrade now would be an unnecessary change and cause needless disruption to users. ... This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods. -
Comms kits | IT Help and Support
https://help.uis.cam.ac.uk/resources/comms1 Jul 2024: Please feel free to download and distribute within your department or institution. ... Download all 16 comms kits in one bundle (12MB ZIP). This campaign includes 16 comms kits, each focusing on one of the best practice tips supporting the University's -
Booker room display | IT Help and Support
https://help.uis.cam.ac.uk/booker/booker-room-display1 Jul 2024: Room display. Booker’s interactive room displays make finding and booking a meeting space easy. ... You can quickly view the schedule, current status and availability of a room just by looking at the tablet screen. -
Contact us | IT Help and Support
https://help.uis.cam.ac.uk/contact-us1 Jul 2024: Our Reception and Service Desk teams are available via email and the self-service portal during the hours listed below. ... The portal is the best way to raise and track a support query, and search our Knowledge Base for answers to common queries. -
Wifi services | IT Help and Support
https://help.uis.cam.ac.uk/service/wifi1 Jul 2024: Wifi for staff and students: eduroam. Set this up once and stay connected to the network around Cambridge. ... IT Staff. You can find technical information on setting up and maintaining wireless networks. -
ca4.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca4png1 Jul 2024: Search site. IT Help and Support. University Information Services. ca4.png. Alt Text:. -
Room requestor | IT Help and Support
https://help.uis.cam.ac.uk/booker/room-requestor-guide1 Jul 2024: Search site. IT Help and Support. University Information Services. Room requestor. -
News | IT Help and Support
https://help.uis.cam.ac.uk/news1 Jul 2024: Search site. IT Help and Support. University Information Services. NewsNews. Annual archiving and deletion of Panopto content. ... This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods. . -
Email | IT Help and Support
https://help.uis.cam.ac.uk/service/email1 Jul 2024: Some students and staff may also be provided with an email service specific to their institution. ... Outlook email app. You can also set up the Outlook app on desktop and mobile devices. -
ca1.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca1png1 Jul 2024: Search site. IT Help and Support. University Information Services. ca1.png. Alt Text:. -
Events | IT Help and Support
https://help.uis.cam.ac.uk/events1 Jul 2024: Search site. IT Help and Support. University Information Services. Events. -
Accounts and passwords | IT Help and Support
https://help.uis.cam.ac.uk/service/accounts-passwords1 Jul 2024: Leaving Cambridge . Information about things to do before you leave and what happens once you’ve left. ... Information for IT staff . Technical information about authentication provided by University accounts and the University central directory. -
ca2.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca2png1 Jul 2024: Search site. IT Help and Support. University Information Services. ca2.png. Alt Text:. -
Browse help by service category | IT Help and Support
https://help.uis.cam.ac.uk/service1 Jul 2024: Search site. IT Help and Support. University Information Services. Browse help by service category. -
Security | IT Help and Support
https://help.uis.cam.ac.uk/service/security1 Jul 2024: your laptop, backing up your data securely and keeping your operating system up-to-date. ... Discover the differences between terms such as cyber security and information security, or an ISRA and a DPIA. -
ca3.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca3png1 Jul 2024: Search site. IT Help and Support. University Information Services. ca3.png. Alt Text:. -
Information Security Policies | IT Help and Support
https://help.uis.cam.ac.uk/policies1 Jul 2024: Cyber crime is a persistent and ever-changing threat to the University and its people. ... Sets out our approach to web accessibility and lists all known accessibility issues. -
Software | IT Help and Support
https://help.uis.cam.ac.uk/service/software1 Jul 2024: ArcGIS. Although ArcGIS is not available to download, some online resources and modules are available to students. ... It can be found in full at University software policy terms and conditions. -
step_3.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/step3jpg1 Jul 2024: Search site. IT Help and Support. University Information Services. step_3.jpg. Contact us. -
Book a room using Booker | IT Help and Support
https://help.uis.cam.ac.uk/booker1 Jul 2024: Search site. IT Help and Support. University Information Services. Book a room using Booker. ... Users should follow the login instructions provided below, and a new account will be created upon their first login. -
Printing, copying and scanning | IT Help and Support
https://help.uis.cam.ac.uk/service/printing1 Jul 2024: It is also available for use on your own device, either on or away from the University network, but you will need to install the appropriate software first. ... You do not need to install any additional software. Web Print can be used by both staff and -
step_4.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/step4jpg1 Jul 2024: Search site. IT Help and Support. University Information Services. step_4.jpg. Contact us. -
New starters | IT Help and Support
https://help.uis.cam.ac.uk/new-starters1 Jul 2024: Search site. IT Help and Support. University Information Services. New starters. ... Read our guidance on requesting and updating IT accounts. -
Hybrid meetings | IT Help and Support
https://help.uis.cam.ac.uk/service/collaboration/hybrid-meetings1 Jul 2024: The key is two-way collaboration. They are different to live-streamed events and lecture capture. ... The communication is mostly one-way, although there may be an option for the audience to submit written questions and comments. -
step_6.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/step6jpg1 Jul 2024: Search site. IT Help and Support. University Information Services. step_6.jpg. Contact us. -
Events | IT Help and Support
https://help.uis.cam.ac.uk/events/aggregator/RSS1 Jul 2024: Search site. IT Help and Support. University Information Services. Events. No events are currently scheduled. -
choose_OS_Type.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/chooseostypejpg1 Jul 2024: Search site. IT Help and Support. University Information Services. choose_OS_Type.jpg. Alt Text:. -
New student Card workflow | IT Help and Support
https://help.uis.cam.ac.uk/workflow-student-cards1 Jul 2024: Search site. IT Help and Support. University Information Services. New student Card workflow. ... Next day] The Card is printed and put in the UMS (University Messenger Service). -
mcafee_mac_2.png | IT Help and Support
https://help.uis.cam.ac.uk/file/mcafeemac2png-01 Jul 2024: Search site. IT Help and Support. University Information Services. mcafee_mac_2.png. Alt Text:. -
Custodian | IT Help and Support
https://help.uis.cam.ac.uk/booker/custodian1 Jul 2024: Search site. IT Help and Support. University Information Services. Custodian. Custodians look after additional services of the booking such as room layout, catering and facilities. ... Here you can see the user who requested the change and further -
Teaching and learning | IT Help and Support
https://help.uis.cam.ac.uk/service/teaching-and-learning1 Jul 2024: University Library – support for the catalogue, digital library and access to e-journals and e-resources. ... Language Centre – support for the teaching and learning of languages throughout the University. -
University wireless coverage | IT Help and Support
https://help.uis.cam.ac.uk/service/wifi/wifi-coverage1 Jul 2024: University buildings. All departments, faculties and schools, as well as many other institutions. ... Sidney Sussex College. Trinity Hall. Theological colleges and institutions. Eastern Region Ministry Course. -
Google FAQs | IT Help and Support
https://help.uis.cam.ac.uk/google-faq1 Jul 2024: Unfortunately, it's not possible to migrate accounts. However, you can export and download data from Google apps and then upload it to your new account, if you wish. ... You can find information on how to export and download data from Google Workspace -
toolkit_search.png | IT Help and Support
https://help.uis.cam.ac.uk/file/toolkitsearchpng1 Jul 2024: Search site. IT Help and Support. University Information Services. toolkit_search.png. Alt Text:. -
group_policies.png | IT Help and Support
https://help.uis.cam.ac.uk/file/grouppoliciespng1 Jul 2024: Search site. IT Help and Support. University Information Services. group_policies.png. Alt Text:. -
camoutlookmac.png | IT Help and Support
https://help.uis.cam.ac.uk/file/camoutlookmacpng1 Jul 2024: Search site. IT Help and Support. University Information Services. camoutlookmac.png. Alt Text:. -
actions_button.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/actionsbuttonjpg1 Jul 2024: Search site. IT Help and Support. University Information Services. actions_button.jpg. Alt Text:. -
choose_columns.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/choosecolumnsjpg1 Jul 2024: Search site. IT Help and Support. University Information Services. choose_columns.jpg. Alt Text:. -
new_column_view.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/newcolumnviewjpg1 Jul 2024: Search site. IT Help and Support. University Information Services. new_column_view.jpg. Alt Text:. ... OS Type, OS Version and OS Build Number now appear in the new column view. -
Classify and store your data | IT Help and Support
https://help.uis.cam.ac.uk/classify-and-store-data1 Jul 2024: Search site. IT Help and Support. University Information Services. Classify and store your data. ... We have tools that can help you to classify your data and make an informed choice. -
Book a room | IT Help and Support
https://help.uis.cam.ac.uk/booker/book-room1 Jul 2024: Search - use the Search panel on the left to find rooms which are available at a future date and time. ... If you ticked 'Yes' for the 'Invite guests and book in external visitors' section previously, the guests page will appear. -
Introduction to GitLab | IT Help and Support
https://help.uis.cam.ac.uk/service/collaboration/gitlab1 Jul 2024: Gitlab. What is GitLab? GitLab is a tool to enable the agile sharing, development, planning, delivery and monitoring of services. ... All data is backed up, and regular snapshots are taken. Find out more. -
exportcontacts.png | IT Help and Support
https://help.uis.cam.ac.uk/file/exportcontactspng1 Jul 2024: Search site. IT Help and Support. University Information Services. exportcontacts.png. Contact us. -
importcontacts.png | IT Help and Support
https://help.uis.cam.ac.uk/file/importcontactspng1 Jul 2024: Search site. IT Help and Support. University Information Services. importcontacts.png. Contact us. -
install_profile.png | IT Help and Support
https://help.uis.cam.ac.uk/file/installprofilepng1 Jul 2024: Search site. IT Help and Support. University Information Services. install_profile.png. Contact us.
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