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IT Help and Support | University Information Services
https://help.uis.cam.ac.uk/13 Jul 2024: Download How to get your @cam email account. ... ForVisit Download Find out how toUIS Service Desk. To reset your multi-factor authentication or University account password (formerly Raven):. -
Antivirus software | IT Help and Support
https://help.uis.cam.ac.uk/service/security/antivirus13 Jul 2024: Download free software. Students. Download and install antivirus software for your operating system:. ... If you have a self-managed Mac or PC, you can download and install the antivirus software we provide using the links above. -
AWS with RONIN | IT Help and Support
https://help.uis.cam.ac.uk/cloud/aws-ronin13 Jul 2024: AWS and RONIN. Get AWS resources using our cloud research platform and manage them using RONIN. ... It also gives expenditure tracking including breakdowns by cost centre, project, cost type and source of funds. -
Past Events | IT Help and Support
https://help.uis.cam.ac.uk/events/past-events13 Jul 2024: Please join Ian Leslie, UIS Director, and Chris Russell, our new Chief Operating Officer, for a University Information Services (UIS) hybrid briefing event. ... It will feature presenters from RONIN, Amazon, UIS and a RONIN user at Cambridge. -
1.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/1jpg13 Jul 2024: Search site. IT Help and Support. University Information Services. 1.jpg. Alt Text:. -
Moodle upgrade | IT Help and Support
https://help.uis.cam.ac.uk/news/moodle-upgrade13 Jul 2024: An upgrade now would be an unnecessary change and cause needless disruption to users. ... This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods. -
Comms kits | IT Help and Support
https://help.uis.cam.ac.uk/resources/comms13 Jul 2024: Please feel free to download and distribute within your department or institution. ... Download all 16 comms kits in one bundle (12MB ZIP). This campaign includes 16 comms kits, each focusing on one of the best practice tips supporting the University's -
Booker room display | IT Help and Support
https://help.uis.cam.ac.uk/booker/booker-room-display13 Jul 2024: Room display. Booker’s interactive room displays make finding and booking a meeting space easy. ... You can quickly view the schedule, current status and availability of a room just by looking at the tablet screen. -
Contact us | IT Help and Support
https://help.uis.cam.ac.uk/contact-us13 Jul 2024: Our Reception and Service Desk teams are available via email and the self-service portal during the hours listed below. ... The portal is the best way to raise and track a support query, and search our Knowledge Base for answers to common queries. -
Wifi services | IT Help and Support
https://help.uis.cam.ac.uk/service/wifi13 Jul 2024: Wifi for staff and students: eduroam. Set this up once and stay connected to the network around Cambridge. ... IT Staff. You can find technical information on setting up and maintaining wireless networks. -
ca4.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca4png13 Jul 2024: Search site. IT Help and Support. University Information Services. ca4.png. Alt Text:. -
Room requestor | IT Help and Support
https://help.uis.cam.ac.uk/booker/room-requestor-guide13 Jul 2024: Search site. IT Help and Support. University Information Services. Room requestor. -
News | IT Help and Support
https://help.uis.cam.ac.uk/news13 Jul 2024: Search site. IT Help and Support. University Information Services. NewsNews. Annual archiving and deletion of Panopto content. ... This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods. . -
Email | IT Help and Support
https://help.uis.cam.ac.uk/service/email13 Jul 2024: Some students and staff may also be provided with an email service specific to their institution. ... Outlook email app. You can also set up the Outlook app on desktop and mobile devices. -
ca1.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca1png13 Jul 2024: Search site. IT Help and Support. University Information Services. ca1.png. Alt Text:. -
Events | IT Help and Support
https://help.uis.cam.ac.uk/events13 Jul 2024: Search site. IT Help and Support. University Information Services. Events. -
Accounts and passwords | IT Help and Support
https://help.uis.cam.ac.uk/service/accounts-passwords13 Jul 2024: Leaving Cambridge . Information about things to do before you leave and what happens once you’ve left. ... Information for IT staff . Technical information about authentication provided by University accounts and the University central directory. -
ca2.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca2png13 Jul 2024: Search site. IT Help and Support. University Information Services. ca2.png. Alt Text:. -
Browse help by service category | IT Help and Support
https://help.uis.cam.ac.uk/service13 Jul 2024: Search site. IT Help and Support. University Information Services. Browse help by service category. -
Security | IT Help and Support
https://help.uis.cam.ac.uk/service/security13 Jul 2024: your laptop, backing up your data securely and keeping your operating system up-to-date. ... Discover the differences between terms such as cyber security and information security, or an ISRA and a DPIA. -
ca3.png | IT Help and Support
https://help.uis.cam.ac.uk/file/ca3png13 Jul 2024: Search site. IT Help and Support. University Information Services. ca3.png. Alt Text:. -
Information Security Policies | IT Help and Support
https://help.uis.cam.ac.uk/policies13 Jul 2024: Cyber crime is a persistent and ever-changing threat to the University and its people. ... Sets out our approach to web accessibility and lists all known accessibility issues. -
University Managed Desktop (UMD) | IT Help and Support
https://help.uis.cam.ac.uk/service/desktop-services/umd13 Jul 2024: Search site. IT Help and Support. University Information Services. University Managed Desktop (UMD). ... It is available on both Windows and macOS devices in either a single-user or shared-use configuration. -
reg_0.png | IT Help and Support
https://help.uis.cam.ac.uk/file/reg0png13 Jul 2024: Search site. IT Help and Support. University Information Services. reg_0.png. Alt Text:. -
Book a room using Booker | IT Help and Support
https://help.uis.cam.ac.uk/booker13 Jul 2024: Search site. IT Help and Support. University Information Services. Book a room using Booker. ... Users should follow the login instructions provided below, and a new account will be created upon their first login. -
Software | IT Help and Support
https://help.uis.cam.ac.uk/service/software13 Jul 2024: ArcGIS. Although ArcGIS is not available to download, some online resources and modules are available to students. ... It can be found in full at University software policy terms and conditions. -
step_3.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/step3jpg13 Jul 2024: Search site. IT Help and Support. University Information Services. step_3.jpg. Contact us. -
New starters | IT Help and Support
https://help.uis.cam.ac.uk/new-starters13 Jul 2024: Search site. IT Help and Support. University Information Services. New starters. ... Read our guidance on requesting and updating IT accounts. -
Printing, copying and scanning | IT Help and Support
https://help.uis.cam.ac.uk/service/printing13 Jul 2024: It is also available for use on your own device, either on or away from the University network, but you will need to install the appropriate software first. ... You do not need to install any additional software. Web Print can be used by both staff and -
step_4.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/step4jpg13 Jul 2024: Search site. IT Help and Support. University Information Services. step_4.jpg. Contact us. -
New student Card workflow | IT Help and Support
https://help.uis.cam.ac.uk/workflow-student-cards13 Jul 2024: Search site. IT Help and Support. University Information Services. New student Card workflow. ... Next day] The Card is printed and put in the UMS (University Messenger Service). -
Events | IT Help and Support
https://help.uis.cam.ac.uk/events/aggregator/RSS13 Jul 2024: Search site. IT Help and Support. University Information Services. Events. No events are currently scheduled. -
mcafee_mac_2.png | IT Help and Support
https://help.uis.cam.ac.uk/file/mcafeemac2png-013 Jul 2024: Search site. IT Help and Support. University Information Services. mcafee_mac_2.png. Alt Text:. -
Custodian | IT Help and Support
https://help.uis.cam.ac.uk/booker/custodian13 Jul 2024: Search site. IT Help and Support. University Information Services. Custodian. Custodians look after additional services of the booking such as room layout, catering and facilities. ... Here you can see the user who requested the change and further -
University wireless coverage | IT Help and Support
https://help.uis.cam.ac.uk/service/wifi/wifi-coverage13 Jul 2024: University buildings. All departments, faculties and schools, as well as many other institutions. ... Sidney Sussex College. Trinity Hall. Theological colleges and institutions. Eastern Region Ministry Course. -
Google FAQs | IT Help and Support
https://help.uis.cam.ac.uk/google-faq13 Jul 2024: Unfortunately, it's not possible to migrate accounts. However, you can export and download data from Google apps and then upload it to your new account, if you wish. ... You can find information on how to export and download data from Google Workspace -
Teaching and learning | IT Help and Support
https://help.uis.cam.ac.uk/service/teaching-and-learning13 Jul 2024: University Library – support for the catalogue, digital library and access to e-journals and e-resources. ... Language Centre – support for the teaching and learning of languages throughout the University. -
toolkit_search.png | IT Help and Support
https://help.uis.cam.ac.uk/file/toolkitsearchpng13 Jul 2024: Search site. IT Help and Support. University Information Services. toolkit_search.png. Alt Text:. -
group_policies.png | IT Help and Support
https://help.uis.cam.ac.uk/file/grouppoliciespng13 Jul 2024: Search site. IT Help and Support. University Information Services. group_policies.png. Alt Text:. -
camoutlookmac.png | IT Help and Support
https://help.uis.cam.ac.uk/file/camoutlookmacpng13 Jul 2024: Search site. IT Help and Support. University Information Services. camoutlookmac.png. Alt Text:. -
actions_button.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/actionsbuttonjpg13 Jul 2024: Search site. IT Help and Support. University Information Services. actions_button.jpg. Alt Text:. -
choose_columns.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/choosecolumnsjpg13 Jul 2024: Search site. IT Help and Support. University Information Services. choose_columns.jpg. Alt Text:. -
new_column_view.jpg | IT Help and Support
https://help.uis.cam.ac.uk/file/newcolumnviewjpg13 Jul 2024: Search site. IT Help and Support. University Information Services. new_column_view.jpg. Alt Text:. ... OS Type, OS Version and OS Build Number now appear in the new column view. -
Classify and store your data | IT Help and Support
https://help.uis.cam.ac.uk/classify-and-store-data13 Jul 2024: Search site. IT Help and Support. University Information Services. Classify and store your data. ... We have tools that can help you to classify your data and make an informed choice. -
Book a room | IT Help and Support
https://help.uis.cam.ac.uk/booker/book-room13 Jul 2024: Search - use the Search panel on the left to find rooms which are available at a future date and time. ... If you ticked 'Yes' for the 'Invite guests and book in external visitors' section previously, the guests page will appear. -
exportcontacts.png | IT Help and Support
https://help.uis.cam.ac.uk/file/exportcontactspng13 Jul 2024: Search site. IT Help and Support. University Information Services. exportcontacts.png. Contact us. -
importcontacts.png | IT Help and Support
https://help.uis.cam.ac.uk/file/importcontactspng13 Jul 2024: Search site. IT Help and Support. University Information Services. importcontacts.png. Contact us. -
install_profile.png | IT Help and Support
https://help.uis.cam.ac.uk/file/installprofilepng13 Jul 2024: Search site. IT Help and Support. University Information Services. install_profile.png. Contact us. -
Introduction to GitLab | IT Help and Support
https://help.uis.cam.ac.uk/service/collaboration/gitlab13 Jul 2024: Gitlab. What is GitLab? GitLab is a tool to enable the agile sharing, development, planning, delivery and monitoring of services. ... All data is backed up, and regular snapshots are taken. Maintenance window for GitLab. -
Accessibility and facilities | IT Help and Support
https://help.uis.cam.ac.uk/contact-us/accessibility13 Jul 2024: Accessibility and Managed Cluster rooms. The Managed Cluster Service (MCS) is available to students and staff of the University. ... The size of text and zoom level can be set on the various platforms as follows:. •
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