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Seminar: Supply chain economics and business models for Offsite…
https://cambridgeservicealliance.eng.cam.ac.uk/Events/seminar-supply-chain18 Jul 2024: Seminar: Supply chain economics and business models for Offsite Manufacturing. Tuesday 27th April 2021, 13:00-16:30hrs (UTC). ... This seminar examines the existing business models that govern the service delivery of buildings, and it explores offsite -
Webinar: Supply chain economics and business models for Offsite…
https://www.cchpr.landecon.cam.ac.uk/news/seminar-supply-chain-economics-and-business-models-for-offsite-manufacturing18 Jul 2024: Search site. Cambridge Centre for Housing & Planning Research. -
Cambridge Service Alliance | At the forefront of service…
https://cambridgeservicealliance.eng.cam.ac.uk/18 Jul 2024: Video | What is the future of digitally-enabled services? Insights from leading industrialists and academics at our most recent Industry Day. ... Podcast - Deputy Director and the CSA. Podcast interview with Dr Mohamed Zaki, following his appointment as -
Seminar: Supply chain economics and business models for Offsite…
https://cambridgeservicealliance.eng.cam.ac.uk/events/seminar-supply-chain-economics-and-business-models-for-offsite-manufacturing18 Jul 2024: Seminar: Supply chain economics and business models for Offsite Manufacturing. Many industries and businesses have been converted into more efficient, dynamic, and productive forms. ... This seminar examines the existing business models that govern the -
Past Events | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/past-events18 Jul 2024: IFM Engage course: The new era of customer experience: Optimising engagement across digital, physical and social channels. ... Seminar: Supply chain economics and business models for Offsite Manufacturing. -
News | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news18 Jul 2024: He spoke about how we can leverage Large Language Models and Generative AI to advance Service Research. ... DIG (Digital Innovation for Growth) Study Tour: AI in Business, Innovation, and in Services. -
Events | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
About Us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About18 Jul 2024: Since then, digitalisation has transformed the business landscape. Today, our principal focus is on harnessing digital technologies and big data to create new business models, drive revenues and increase customer loyalty. ... We run them both for -
Resources | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources18 Jul 2024: Materials released in audio or visual format are also available. We have Videos which explain the Cambridge Service Alliance and its work. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and -
Study | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Study18 Jul 2024: Study. The Cambridge Service Alliance provides education and insights to students and collaborates with researchers in the field of complex services and digital transformation. ... Welcome to the Cambridge Service Alliance…. A unique global alliance -
Current Research Themes | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Research18 Jul 2024: Business Models via Digital Platforms. How can firms use data as a key resource to drive new business models and revenue streams? ... This stream looks at the role of platforms in managing the customer experience and how they can be used to create new -
Business | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Business18 Jul 2024: Business. Join the Cambridge Service Alliance to:. Achieve competitive advantage through pioneering research from one of the world's leading universities. ... our annual flagship event that brings together industrialists, academics and policymakers to -
Contact Us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Contact18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Webinar | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/webinar18 Jul 2024: Webinar 10 December 2018. 16 December 2018. Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar. . ... 9 July 2018. 9 July 2018 - Modular Service -
Papers | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/papers18 Jul 2024: PapersJune paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'. ... 26 June 2018. June paper on 'Modular Service Structures for the -
CSA Industry Day overview | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay18 Jul 2024: The Future of Digitally Enabled Service Business. Watch the videoDisruptor or disrupted? ... The Theme for the Industry Conference was 'Growing your service business in an age of digital disruption', with speakers from Uber, Siemens, Trackunit A/S and -
Big Data | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/big-data18 Jul 2024: Read more at: Wearable Sensor Technology and Business.. ... Wearable Sensor Technology and Business. 29 January 2018. Contextually Defined Postural Markers Reveal Who’s in Charge: Evidence from Small Teams Collected with Wearable Sensors by Julius -
Jan Bluemel | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/jan-bluemel18 Jul 2024: Property strategy development for service intense business models. ... He holds a B.Sc. in Mechanical Engineering and Business Administration from RWTH Aachen University, Germany. -
Andy Neely | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/andy-neely18 Jul 2024: Neely. . Read more at: Business Ecosystems: Towards a Classification Model.. ... Business Ecosystems: Towards a Classification Model. 20 April 2017. April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely -
Presentations to the ATOS for Gold programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/ATOS18 Jul 2024: They talked about service business model innovation and service design, exploring how these ideas applied both to ATOS and their wider client base. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Executive Education | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/executiveeducation18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Consulting/ Consultancy Projects | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Business/Consulting18 Jul 2024: Service Business Model: A Capability Assessment. ... Digital Twins Business Model Assessment. -
Ecosystems | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/ecosystems18 Jul 2024: Read more at: Linking Firms in Value Business Ecosystems: Towards a Classification Model.. ... Linking Firms in Value Business Ecosystems: Towards a Classification Model. 31 May 2018. -
Mohamed Zaki | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/mohamed-zaki18 Jul 2024: New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective. ... 9 July 2018. 9 July 2018 - Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models - by -
Podcasts | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/podcasts18 Jul 2024: It is co-authored with Professor Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar. . ... 6 July 2016. Calling a cab has never been easier, but launching a service platform business presents many challenges. -
Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/newsletter18 Jul 2024: June 2018 Newsletter. 4 June 2018. Find out what the Cambridge Service Alliance have been doing and how you can get involved. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the -
Monthly Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/monthly-paper18 Jul 2024: Read more at: July Paper on 'Coopetition and Business Models' by Chander Velu.. ... July Paper on 'Coopetition and Business Models' by Chander Velu. 23 July 2018. -
Surviving in the Higher Education Market Place | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/MOOCS18 Jul 2024: Massive Open Online Courses (MOOCs) are changing the business models of higher education in the UK and elsewhere in the World. ... But when learning is offered free to the user online are established business models fit for purpose? -
ReportBooks | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/reportbooks18 Jul 2024: Dr Veronica Martinez, Lecturer at the University of Cambridge and Senior Researcher at the Cambridge Service Alliance, working with colleagues at Caterpillar, shows how blockchain can deliver significant supply chain benefits. . ... Driving business -
Gautam Jha | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/gautam-jha18 Jul 2024: toughest business and technology challenges. ... Gautam serves on transformation boards to advise senior executives with his practice-based experience and research-based knowledge. -
Service and Solutions in an Age of Digitally Enabled Platforms |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/SOMFAndy18 Jul 2024: Andy Neely gave a keynote speech at the 9th Service Operations Management Forum (SOMF) held at Copenhagen Business School in Denmark. ... The title of his speech was 'Services and Solutions in an Age of Digitally Enabled Platforms: What Questions Do We -
Video from Veronica Martinez on Servitization | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/Video_VM18 Jul 2024: Services are the key to creating a more diversified business and to building stronger customer relationships, she argues. ... Veronica suggests that in future, the interaction of systems, processes and technology will provide a route to ‘total -
Florian Presents at ITEC 2016 | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016ITEC18 Jul 2024: ITEC is the international forum for the military simulation, training and education community. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. -
Co-Creation | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/co-creation18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
2015 Annual Meeting of the Academy of Management | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015aom18 Jul 2024: The CSA was represented by Veronica Martinez and Florian Urmetzer. Veronica organised and chaired a symposium together with Andy Neely on the topic: 'Services, Platforms, Business Model Innovations and the Implications ... Key experts from the fields of -
Subscribe to the CSA Database | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Subscribe18 Jul 2024: Your details will be kept securely on our database and we will not pass them on to any other organisations. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Customer Experience Analytics - Marketing Science Institute Award |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/MSIAward18 Jul 2024: customer experience attributes) from different CX frameworks, in online customer reviews and social media activity;. ... emotional dialecticism and emotional differentiation) when they manifest in customer recounts of their experiences; and. -
Engineering Services - Unpacking Value Exchange | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016AprilPaper18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
EuBC Research Award 2016 - Florian Urmetzer | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/EuBCAward18 Jul 2024: The European Business Circle (EuBC) is an international and independent non-profit association of entrepreneurs and distinguished personages from business, politics, academia and society. ... Florian was awarded for his research in the area of service -
Servitization | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/servitization18 Jul 2024: Read more at: Through-life engineering services – Adding business value through a common framework – Guide.. ... 24 July 2018. This Publicly Available Specification (PAS) offers guidance to leaders of the UK industry that may enable manufacturing and -
Data-Driven Business Models | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Research/DDBM18 Jul 2024: From another perspective, established companies incidentally creating and collecting data via their core business may as well lead to further types of business models. ... More specifically:. What does a framework look like that allows systematic -
Dr Mohamed Zaki appointed as Deputy Director of the Cambridge Service …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarMZ18 Jul 2024: Enterprise and Business Relations. ... Professor Neely intends to stay involved in the Alliance and participate as actively as he can. -
Florian Urmetzer | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/florian-urmetzer18 Jul 2024: Read more at: Linking Firms in Value Business Ecosystems: Towards a Classification Model.. ... Linking Firms in Value Business Ecosystems: Towards a Classification Model. 31 May 2018. -
Downloads | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Blockchain: driving productivity, traceability and customer…
https://cambridgeservicealliance.eng.cam.ac.uk/news/blockchain18 Jul 2024: Blockchain: driving productivity, traceability and customer experience in supply chains. Submitted by Sarah Fell on Thu, 07/05/2020 - 17:52. ... Dr Veronica Martinez, Lecturer at the University of Cambridge and Senior Researcher at the Cambridge Service -
Facilitating co-creation in living labs: The JOSEPHS study |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MayPaper18 Jul 2024: In this manner, they are involving larger parts of their value chain in the innovation activities and turning towards the users for inspiration. ... Living labs allow for the creation, validation, and testing of new services, business ideas, markets, -
CX Summit | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/cx-summit18 Jul 2024: 5) spot and prevent declines in sales, and 6) prioritise actions to improve customer experience. ... AI-based predictive models can integrate various data streams — encompassing attitudes, emotions, and behaviours — to forecast customer experience -
Veronica Martinez | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/veronica-martinez18 Jul 2024: Webinar 10 December 2018. 16 December 2018. Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar. . ... November 2018 Paper. 21 November 2018. -
AI | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/ai18 Jul 2024: Read more at: June paper on 'Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services'.. ... June paper on 'Modular Service Structures for the -
Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Newsletter18 Jul 2024: Newsletter. The Alliance produces regular email newsletter updates of activities, research and events. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading
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