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Downloads | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/Downloads18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Perkins Host the July Community of Interest Meeting | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulCoI18 Jul 2024: Veronica Martinez presented her recent work on technological platforms and its implication on service business models. ... Mariam presented her work on digital transformation strategy and insights from consultancy world. -
EurOMA 2016 Conference - Alliance Research Presented | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016Euroma18 Jul 2024: iii) Chara Makri on 'Critical incidents in complex service contracts: Safety Challenges and Means of Prevention'; and. ... iv) Ornella Benedettini, who presented on how manufacturers link advanced services and service expansion;. -
Newsletter | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Newsletter18 Jul 2024: Newsletter. The Alliance produces regular email newsletter updates of activities, research and events. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Annual Report | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/resources/annualreport18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Helen Zhao | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/staff/helen-zhao18 Jul 2024: Prior to starting her PhD, she obtained a dual degree in Informatics and Economics from the University of Washington, and a master's degree in Technology Policy from the University of ... Cambridge Judge Business School. -
NPS | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/nps18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
July Paper on 'Coopetition and Business Models' by Chander…
https://cambridgeservicealliance.eng.cam.ac.uk/news/july-paper18 Jul 2024: July Paper on 'Coopetition and Business Models' by Chander Velu. Submitted by Administrator on Mon, 23/07/2018 - 00:13. ... July Paper on 'Coopetition and Business Models' by Chander Velu. Studies have shown that firms are increasingly cooperating and -
Big Data Presentation to the National Virtual Incubator Network |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/NVI%20Network18 Jul 2024: for medical and business innovation. ... Mohamed Zaki presented his work on data-driven business models, specifically looking at how start-ups create business models by using the data as a key resource. -
Shift to Services | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/shift-services18 Jul 2024: Lund, Pearson, Dav Bisessar, IBM, Stewart Leinster-Evans, BAE Systems, Graham Pennington, BAE Systems and Daniel Smith, Zoetis. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the -
2020 Annual Review | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/2020annualreview18 Jul 2024: A practical, cross-functional approach to driving digital transformation through business model innovation. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
Thought Leadership Conference at the University of Queensland |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovMZNZ18 Jul 2024: Mohamed participated in the Customer Experience Challenges: Bringing Together Digital, Physical and Social Realms theme with Ruth Bolton, Janet R. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Shift to Services Executive Education Programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017NovS2S18 Jul 2024: How prototyping a service works. How tools such as emotion mapping, process mapping, business model innovation and blue-printing play a role in service design. ... Defining the business model – focusing on your customers’ needs. Planning your service -
The Internet of Animal Health Things - Opportunities and Challenges | …
https://cambridgeservicealliance.eng.cam.ac.uk/news/CaseStudyIoAHT18 Jul 2024: The Data-Driven Business Model is applied in the context of precision livestock farming businesses, recognising the desired outcomes of using data and the challenges to be overcome in order for ... global food chain with improved animal welfare. -
New Pro-Vice-Chancellor Role for Professor Andy Neely | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017PVCRole18 Jul 2024: Professor Andy Neely, the University of Cambridge's new Pro-Vice-Chancellor of Enterprise and Business Relations. ... Professor Neely said:. “I am delighted to have been offered the role of Pro-Vice-Chancellor for Enterprise and Business Relations. -
Service Engineering in the Era of Industry 4.0 | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JuneSIG18 Jul 2024: The aim of the Round Table was to discuss on past explorations and future perspectives in Service Management & Engineering research area. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and -
tor_a.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/torajpg18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Customer Experience Management and Big Data Workshop | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/CEMWorkshop18 Jul 2024: th. -Tuesday 19. th. January, 2016, which was organised by The Customer Management Leadership Group (CMLG) at Alliance Manchester Business School (Alliance MBS), University of Manchester, UK, in conjunction with Alliance ... MBS Big Data Forum and the -
Katharina Greve | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/katharina-greve18 Jul 2024: September 2018 Paper. 24 September 2018. September paper on 'Co-Creation in Practice: Objectives and Outcomes' by Katharina Greve, Veronica Martinez and Andy Neely. . ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
POMS | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/poms18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Ecosystems Value Mapping and Analysis | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/Research/Ecosystems18 Jul 2024: Interviews and maps of the organisational setup of alliances and business ecosystems in which partners are included. ... Such networks act as business ecosystems in which companies’ business models are closely interdependent, competition goes hand in -
Professor Mohamed Zaki | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About/directory/MohamedZaki18 Jul 2024: 29 January 2016- Career Talks- Video: Data disruption and new business models in the education sector, Cambridge University Press Education department. ... 09 April 2015- Cambridge Service Alliance Podcast-Data and Analytics - Data-Driven Business Models. -
IBM | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/subject/ibm18 Jul 2024: Webinar - Supplying Innovation - Jingchen Hou. 10 May 2016. Supplying Innovation - Unlocking Innovative Behaviours in the Supply Chain - Jingchen Hou, Cambridge Service Alliance, and Keith Wishart, IBM. . ... Ecosystems Evolution Enabled by Technology. -
Guest speaker on Data-Driven Business Model | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MBSGuest18 Jul 2024: Guest speaker on Data-Driven Business Model. Submitted by Angela Walters on Wed, 30/11/2016 - 11:00. ... The session discussed the future of Data-Driven Business Models and its implication on established organizations. -
Business Ecosystems: Towards a Classification Model | Cambridge…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprPaper18 Jul 2024: April 2017 Paper on 'Business Ecosystems: Towards a Classification Model' by Florian Urmetzer, Andy Neely and Veronica Martinez. ... Business ecosystems are found to differentiate significantly, starting from loosely coupled to highly regulated and -
Invited talk at the BMW Summer School 'Car as a Service' |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/BMWTalk18 Jul 2024: The discussion following the session was very detailed and identified valuable insights for the attendees. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading -
EurOMA Conference | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMACM18 Jul 2024: Chara Makri attended the 24th EurOMA Conference in Edinburgh to participate in the doctoral seminar and present her paper at the main conference. ... During the seminar, PhD students from around the world, present their research and receive feedback from -
Customer Loyalty Predictive Model Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016OctPaper18 Jul 2024: Therefore, firms require new data-driven methods that combine behavioral and attitudinal data sources. ... This paper provides a framework that holistically assesses and predicts customer loyalty using attitudinal and behavioral data sources. -
Making and Sustaining the Shift to Services in the Animal Health…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2015MayPaper18 Jul 2024: The research findings of this study show that the value proposition aligns five key processes that are particularly oriented towards service design and delivery. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Ecosystems Value Framework Paper | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecPaper18 Jul 2024: The problem is based on a lack of ability to understand the complete value exchange between partners in business ecosystems (this is considering key stakeholders in an ecosystem and focusing ... The research question is: 'What are the different types -
EurOMA Conference - Katharina Greve | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017EurOMAKG18 Jul 2024: managers and researchers of a living lab as well as companies and co-creators. ... Five critical factors enabling co-creation were identified: Customer Engagement, Relationship Management, Operating Principle, Design Layout, and Data Collection Approach. -
Feedback from the Frontline: Engaging front-line employees in service …
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016SeptExecBrief18 Jul 2024: Unfortunately, many companies neglect FLEs as a potential source of knowledge and value. ... Once that model was designed we tested it in a real-world business setting. -
Exploring the Journey to Services | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarPaper18 Jul 2024: March paper on 'Exploring the Journey to Services', by Veronica Martinez, Andy Neely, Chander Velu, Stewart Leinster-Evans and Dav Bisessar. ... Why the pace of service development is important. When the coexistence of basic, intermediate and complex -
October Paper - Big Data Analytics Architecture for Businesses |…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017OctPaper18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Bridging the Co-Creation Gap | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayPaper18 Jul 2024: Particularly, living labs and companies gain deeper understandings on the specific factors that are relevant to consider when engaging in co-creation. ... lab. Five critical factors enabling co-creation were identified: Customer Engagement, Relationship -
Digital Business Transformation and Strategy | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovPaper18 Jul 2024: Digital Business Transformation and Strategy. Submitted by Angela Walters on Sun, 26/11/2017 - 21:29. ... November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'. -
MSI Grant for AI Research | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MSIAward18 Jul 2024: University of Oxford), and involving collaboration with companies including UPS, AbbVie, Vanguard, IHG, Colgate, and Adobe. ... media. This means leveraging the intelligent data abstraction capabilities of deep learning, but also improving the training -
Seminar on Co-Creation in Living Labs - Italy | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayKGSem18 Jul 2024: This seminar has been part of a series of postgraduate lectures in the "Company Networks Management and Design" course at Carlo Cattaneo University (LIUC). ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University -
IET Award for Professor Andy Neely | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016IETaward18 Jul 2024: IET Achievement Medals are awarded to individuals who have made major and distinguished contributions in the various sectors of science, engineering and technology. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the -
Community of Interest Meeting | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017FebCoI18 Jul 2024: What is the CSA Community of Interest? The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services ... There is no charge to attend Community of Interest -
Classification of Noisy Data | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016NovPaper18 Jul 2024: Digitalization of manufacturing, the Industrial Internet of Things (IIoT) and the fourth industrial revolution are concepts that are getting monumental attention. ... The key to manifesting this idea of informed and automated decision making is an -
CEMEX join the Alliance as a Gold Member | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018FebCEMEX18 Jul 2024: We work hard to develop and deliver the best solutions in cement, ready-mix, and aggregates, transforming ideas into reality. ... The Design Lab Services was launched to research, diffuse and implement new approaches and best practices for Service Design. -
A Small-scale Analysis of Health Service Stakeholder Networks:…
https://cambridgeservicealliance.eng.cam.ac.uk/news/2016FebPaper18 Jul 2024: Further, the approaches proposed in this paper are flexible and accessible and can be applied to other not-for-profit and for-profit service contexts. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of -
Connect with us | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/About/Connect18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Community of Interest Meeting | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/events/2017AprCoI18 Jul 2024: The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services and solutions. ... There is no charge to attend Community of Interest meetings, although -
Wearable Sensor Technology and Business | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JanPaper18 Jul 2024: Wearable Sensor Technology and Business. Submitted by Angela Walters on Mon, 29/01/2018 - 12:47. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. -
li-logo.png | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/li-logopng18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
dig_logo.png | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/diglogopng18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
tu_james.jpg | Cambridge Service Alliance
https://cambridgeservicealliance.eng.cam.ac.uk/file/tujamesjpg18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years, -
Shift to Services Executive Education Programme | Cambridge Service…
https://cambridgeservicealliance.eng.cam.ac.uk/events/2018MayS2S18 Jul 2024: How prototyping a service works. How tools such as emotion mapping, process mapping, business model innovation and blue-printing play a role in service design. ... Defining the business model – focusing on your customers’ needs. Planning your service
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