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  2. Alliance Research presented at IfM PhD Conference | Cambridge Service …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/IfMPhDConference
    18 Jul 2024: IT Enabled Service Innovation: Why and How Do Firms Innovate through Legitimacy Seeking and Mimetic Process?. ... How do institutional settings and normative discourses influence the dynamics of IT enabled service innovation?
  3. Webinar - Business Model Innovation in an Emerging Ecosystem |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/WebinarApril2015
    18 Jul 2024: Using an original business model framework and interviews with EV company founders and directors, we analyse the coexistence of competing business models (China) and partnership strategies along the EV value chain ... Findings emphasise the importance
  4. MSI Award for Customer Attrition Prevention with Artificial…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyMSIAward
    18 Jul 2024: University of Oxford), and involving collaboration with companies including UPS, AbbVie, Vanguard, IHG, Colgate, and Adobe. ... media. This means leveraging the intelligent data abstraction capabilities of deep learning, but also improving the training
  5. Co-creation Workshops at JOSEPHS | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Josephsworkshops
    18 Jul 2024: In the first workshop the on-site JOSEPHS Living Lab team, managers, researchers and coordinators participated. ... During these workshops, we identified several elements and sub. components that facilitate co-creation at JOSEPHS.
  6. Dr David Diaz | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/dr-david-diaz
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  7. hcl_text.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/hcltextjpg-1
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  8. quis_18_2.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/quis182jpg-0
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  9. 2016 POMS College of Service Operations (CSO) Mini-Conference |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016POMSMiniConf
    18 Jul 2024: 2016 Production and Operations Management Society (POMS) College of Service Operations Mini-Conference. ... Practitioner experts will describe what experiential service means to their business and how they make this happen.
  10. Webinar - Analysis of Health Service Stakeholder Networks: Insights…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016WebinarMarch
    18 Jul 2024: Further, the approaches proposed in this paper are flexible and accessible and can be applied to other not-for-profit and for-profit service contexts. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  11. Transition Towards a Data-Driven Business Model (DDBM) | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_Dec2015
    18 Jul 2024: Transition Towards a Data-Driven Business Model (DDBM). This LIVE BROADCAST is a PARTNER ONLY Event (presentation recording will be posted online following the event). ... Webinar. Transition Towards a Data-Driven Business Model (DDBM). Dr Mohamed Zaki.
  12. White Paper: Succeeding through Service Innovation | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2007WhitePaper
    18 Jul 2024: Succeeding through Service Innovation: a service perspective for education, research, business and government'. ... This no longer reflects the reality of interconnected economic activities which, for example, sees manufacturers of engineering products
  13. Government announces new Centre for Digital Built Britain at…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017CDBBLaunch
    18 Jul 2024: Led by Professor Andy Neely, Pro-Vice-Chancellor: Enterprise and Business Relations, the Centre builds on the expertise and experience of faculty from the Cambridge Centre for Smart Infrastructure and Construction ... productivity and safety of
  14. Framework | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/framework
    18 Jul 2024: May Paper on 'Enabling Digital Transformation: An Analysis Framework' by Thayla Zomer, Andy Neely and Veronica Martinez. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the
  15. Ruusa Ligthart | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/staff/ruusa-ligthart
    18 Jul 2024: Druid22 Conference. Copenhagen, Denmark, October 18-20, 2021. Ligthart R., and Minshall T. ... et.al, (2020). Digimuutos tehdään yhdessä. University of Tampere, Faculty of Management and Business.
  16. Webinar - A Process for B2B Partnerships | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MayWebinarFTU
    18 Jul 2024: The briefing aimed to provide a handrail process for consideration of a discussion on how to build a partnership and drive it towards delivery. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of
  17. CX Analytics at the Annual Frontiers Conference | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyFronties
    18 Jul 2024: Annual Frontiers Conference at Fordham University’s Gabelli School of Business. The conference will take place on June 22 to June 25, 2017 in New York City. ... The research contributes to the understanding and management of customer experience in at
  18. Webinar - Does Buyers' Dependence translate into Financial…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018MarchWebinar
    18 Jul 2024: Drawing upon supply chain management (SCM) research and the theoretical lens of relational embeddedness, this study investigates the effects of a service provider’s “dependency” on a manufacturer’s financial performance ... in supplier-buyer
  19. Do you know what your customers really think about you? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Customeranalytics
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  20. Podcast - Capability-Based View of Service Transitions | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/PodcastMay2015
    18 Jul 2024: There are very few studies that look at capability explicitly and this is what attracted our attention. ... They do this within and emerging ecosystem that they need to understand and track.
  21. CITEK16 conference | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/CITEK16conference
    18 Jul 2024: Florian was honoured to address the town hall meeting on the first day and participate in a discussion panel. ... He talked about business ecosystems and value exchange. Cambridge Service Alliance.
  22. Industry Day 2020 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/IndustryDay/2020
    18 Jul 2024: Business channels have also changed with the rise of etailers. At the same time, the amount of data available from supply chain partners has increased exponentially, which makes it possible to ... New opportunities will emerge from a crisis – even when
  23. CSA Workshops 2024 | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/csa-workshops-2024
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  24. Keynote at Human Side of Service Engineering Conference | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017JulyAHFE
    18 Jul 2024: The co-authors of this research are Prof. Andy Neely, Dr. Pavel Albores and Karolis Siksnius from the Cambridge Service Alliance, Rolls-Royce and Aston Business School. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between
  25. ISSIP/NSF Workshop | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarVMWorkshop
    18 Jul 2024: The event was sponsored by the the National Science Foundation & ISSIP on the 28 and 29 March 2017. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses
  26. EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017NovEPSRCGrant
    18 Jul 2024: Building Service Business Model Innovation. Dr. Veronica Martinez and other colleagues from seven other universities to kick off a new research project founded by the EPSRC. ... Veronica will be focused on the analysis and modelling of the diverse
  27. Video - How Can Big Data Create Value? | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/video-big-data
    18 Jul 2024: He identifies the key elements of the data-driven business models and explains the questions that large companies need to ask when creating their own data-driven business models. ... Welcome to the Cambridge Service Alliance…. A unique global alliance
  28. Industry Conditions and Product Firms’ Choice to Offer Services |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/October2015Paper
    18 Jul 2024: the industry life cycle and/or when their industries are highly R&D intense and competitive. ... For example, offering consulting services helps understand better customers’ business model and other unsatisfied needs they may have.
  29. UK Defence and Security Innovation Initiative Event | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017AprFTUDefense
    18 Jul 2024: UK Defence and Security Innovation Initiative Event. Submitted by Angela Walters on Tue, 25/04/2017 - 10:38. ... Florian Urmetzer presents Ecosystems Mapping and Value Exchange to the UK Defence and Security Innovation Initiative.
  30. Service platform design | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/HanPlatformDesgin
    18 Jul 2024: In Han’s presentation, he proposed a theoretical framework, which looks into the business model, service complexity, ecosystem sustainability and network governance, as a way to examine a service’s fitness ... Welcome to the Cambridge Service
  31. ServiceMax Webinar Introduced the Shift to Services Programme |…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017FebS2SWebinar
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  32. Firm’s characteristics and servitization performance: A bankruptcy…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202013%20Paper
    18 Jul 2024: companies. While considerable research has investigated the organisational structures and business processes that can best support emerging service initiatives, few studies have analysed the link between firm characteristics and service performance.
  33. Webinar - The Ecosystems Value Framework | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017MarWebinarFTU
    18 Jul 2024: The problem is based on a lack of ability to understand the complete value exchange between partners in business ecosystems (this is considering key stakeholders in an ecosystem and focusing on ... This has been successfully developed in collaboration
  34. Professor Andy Neely | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/About/directory/AndyNeely
    18 Jul 2024: Professor Andy Neely. Professor Andy Neely is Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge and former Head of the Institute for Manufacturing (IfM). ... Pro-Vice-Chancellor: Enterprise and Business Relations at
  35. How Can Hackathons Accelerate Corporate Innovation? | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018AprPaperMyrna
    18 Jul 2024: an opportunity to create new businesses and business opportunities. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
  36. March 2017 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016MarNewsletter
    18 Jul 2024: Andy Neely - new Pro-Vice-Chancellor for Enterprise and Business Relations. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
  37. csa_col_logo.jpg | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/file/csacollogojpg
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  38. December 2017 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2017DecNewsletter
    18 Jul 2024: London Standard article on Service Week 2017. Digital Business Transformation and Strategy. ... EU SME Research. 2nd Digital Twins Workshop - Identifying Best Practices and Future Service Business Models.
  39. Optimising Asset Management within Complex Service Networks: The Role …

    https://cambridgeservicealliance.eng.cam.ac.uk/news/May%202014%20Paper
    18 Jul 2024: Therefore, this paper proposes a diagnostic framework for optimising and improving complex services in organisations. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s
  40. December 2014 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/Dec2014Newsletter
    18 Jul 2024: Caterpillar Dealer Conferences. Urbanise Conference Panelist. Service Business Model Innovation. Big Data Analytics - visitor from Project EC-HVEN. ... Theme Update: Ecosystems Value Mapping and Analysis. Innovating Your Business Model for Service Success
  41. December 2016 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2016DecNewsletter
    18 Jul 2024: Blog on the future of business models for manufactures in an age of digital disruption. ... Guest speaker on Data-Driven Business Model.
  42. Community of Interest Meeting | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/2017JulCoI
    18 Jul 2024: The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services and solutions. ... There is no charge to attend Community of Interest meetings, although
  43. June 2018 Newsletter | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018JuneNewsletter
    18 Jul 2024: Find out what the Cambridge Service Alliance have been doing and how you can get involved. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
  44. Partner Day | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/partner-day
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  45. Data and Analytics - Data–Driven Business Models | Cambridge Service…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/February2015Paper
    18 Jul 2024: Data and Analytics - Data–Driven Business Models. Submitted by Angela Walters on Thu, 05/03/2015 - 12:29. ... The February 2015 Paper on 'Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation' by Josh Brownlow, Mohamed Zaki,
  46. Launch of EPSRC-Funded RECODE Network | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/RECODELaunch
    18 Jul 2024: The network is an EPSRC-funded Redistriburted Manufacturing Network focusing on'Consumer Goods, Big Data, and Redistributed Manufacturing'. ... Visit the RECODE blog to find out more about the network and its partners.
  47. Complexity | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/subject/complexity
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  48. Seven Critical Success Factors in the Shift to Services | Cambridge…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/SevenCSFBriefing
    18 Jul 2024: Critical success factors (CSFs) for any business are defined as the limited number of areas in which results, if they are satisfactory, will ensure successful competitive performance for the organisation. ... Create the right strategic and cultural
  49. Podcast - Making the Shift to Services in the Animal Health Industry…

    https://cambridgeservicealliance.eng.cam.ac.uk/news/PodcastJuly2015
    18 Jul 2024: The research paper maps out some fundamental steps and best practices in the animal health industry. ... Vision and sense of urgency are very important key steps in making this shift to services.
  50. Webinar on Critical Success Factors | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/events/Webinar_8Feb2016
    18 Jul 2024: Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of Cambridge and some of the world’s leading businesses. ... Help organisations to address the challenges they will face in the next three to five years,
  51. September Newsletter for the CSA | Cambridge Service Alliance

    https://cambridgeservicealliance.eng.cam.ac.uk/news/2018SeptNewsletter
    18 Jul 2024: September 2018 Newsletter from the Cambridge Service Alliance. Find out what the Cambridge Service Alliance have been doing and how you can get involved. ... Welcome to the Cambridge Service Alliance…. A unique global alliance between the University of

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